Administrator, Program Standards (Permanent, Full-Time)

SkilledTradesBC; Richmond; Hybrid; CAD 61,000 - 82,000; Full time

Benefits offered by this job

Hybrid work schedule

Flex days

37.50-hour work week

Pension contributions

Lifestyle Spending Account

On-site gym

Extended Health and Dental Plans (emlo

Job summary

SkilledTradesBC is seeking an Administrator for the Program Standards team in Canada. This permanent, full-time role supports workshop administration, exam development, invoicing and records management in a hybrid work environment.

The successful candidate will manage CRM workflows, coordinate travel for SMEs, prepare agendas and minutes, and maintain documentation while delivering high-quality administrative support across programs.

Qualifications

• Highschool diploma or equivalent is required, and post-secondary degree, diploma or equivalent is preferred; combination of education and experience will be considered.
• Proven experience in administrative roles, preferably in a training or education-related field.
• Experience in Administration with basic understanding of processing invoicing.
• Previous experience working with a CRM system.
• Proficiency in Office 365 software (Microsoft Office Suite).
• Ability to work in a fast-paced customer focused team with a dynamic workload.
• Knowledge of SkilledTradesBC policies, initiatives, programs, trades and programs standards is an asset.

Responsibilities

• Provide day-to-day administrative support to the Program Standards team.
• Identify operational efficiencies and raise with team leaders, assisting with finding solutions.
• Monitor CRM and inbox and perform triage and dispatch of cases and queries.
• Liaise with department manager and team members.
• Draft agenda based on input from team members.
• Coordinate all documentation, review and distribute meeting minutes.
• Facilitate smooth running of meetings.
• Collate and process exam feedback forms.
• Maintaining records/process invoices.
• Ensuring supplies are stocked.
• Covering PS Coordinator tasks, as needed.
• Arrange logistical details related to Program Standards workshops.
• Booking travel arrangements for Subject Matter Experts, liaising with SMEs and providing customer service.

Skills

Self-management

Initiative

Attention to detail

Multi-tasking

Time management

Communication

Problem solving

Interpersonal skills

Education

Highschool diploma or equivalent

Post-secondary degree or diploma preferred

Tools

CRM system

Microsoft Office Suite

Job description

Administrator, Program Standards (Permanent, Full-Time)

Job Description

Posted Friday, August 14, 2026 at 10:00 a.m. | Expires Saturday, August 29, 2026 at 9:59 a.m.

Join SkilledTradesBC and be part of a highly engaged organization that is named one of BC’s Top Employers and certified Great Place to Work!

ABOUT THE POSITION

The Administrator, ProgramStandards supportsthe administrative functions of Program Standards department.The position requires a well-organized individual capable of efficiently managing a diverse set of responsibilities. The workload distribution may vary based on seasonal demands and project priorities. The Administratoris responsible forproviding administrativeassistancein the organization and execution of Program Standards workshops,programand exam development.

RESPONSIBILITIES/ACCOUNTABILITIES

• Provide day-to-day administrative support to the Program Standards team
• Identifyoperationalefficiencies and raise with team leaders,assistingwith finding solutions
• MonitorCRM and inboxand perform triageand dispatchof cases andqueries
• Liaise with department manager and team members
• Draft agenda based on input from team members
• Coordinate all documentation, review and distribute meeting minutes
• Facilitate smooth running of meetings
• Collate and process exam feedback forms
• Maintaining records/process invoices
• Ensuring supplies are stocked
• Covering PS Coordinator tasks, as needed
• Arrange logistical details related to Program Standards workshops:
• Maintaining workshop supply kits
• Booking travel arrangements for Subject Matter Experts, which includesliaising with the Subject Matter Experts(SMEs)directly, and providing excellent customer service to our SMEs
• Printing and collating documents
• Organizing food and refreshments
• Assistingwith room set up and clean up
• Being available during workshop to replenish suppliesand provide breaks for facilitators
• Manage post-workshop tasks, such as:
• Following up with expense reporting for workshop attendees
• Process allinvoices,Travel Expense Formsand Diners Club Statements, which includes following up with SMEs and training providers
• Track expenses andidentifyany outstanding amounts
• Provide financial summaries to leaders and communicate with Finance
• SupportAssessmentsteam with invoicing and other administrative tasks
• Make travel arrangements for team membersand process related invoices and expense forms

EDUCATION/EXPERIENCE

• Highschool diploma or equivalent is required, and post-secondary degree, diploma or equivalent is preferred; combination of education and experience will be considered.
• Proven experience in administrative roles, preferably in a training or education-related field.
• Experience in Administration with basic understanding of processing invoicing.
• Previous experience working with a CRM system.
• Proficiency in Office 365 software (Microsoft Office Suite)
• Ability to work in a fast-paced customer focused team with a dynamic workload.
• Knowledge of SkilledTradesBC policies, initiatives, programs, trades and programs standards is an asset.
• Strong competencies are required in the following areas:
• Self-management
• Initiative
• Administration with attention to detail
• Multi-tasking
• Time management and prioritizing
• Communication, both written and verbal
• Problem solving and good judgment
• Interpersonal skills

COMPENSATION

Salary Band B: $60,831 - $82,300

SkilledTradesBC offers a highly competitive benefits package and perks which include:

• Hybrid work schedule, flex days, and a 37.50-hour work week,
• Eligible for pension contributions,
• Lifestyle Spending Account, on-site gym,
• Extensive Extended Health and Dental Plans that are 100% employer paid.

SkilledTradesBC has partnered with Altis Recruitment to support our pre-screening process. As part of this process, you may be contacted by an Altis Recruitment representative.

Posting Closing Date: Friday, August 28, 2026

WHO WE ARE

SkilledTradesBC is a crown agency that is responsible for leading and coordinating the skilled trades training and credentialing system for the province. SkilledTradesBC provides strategic leadership, policy support and customer services to help apprentices, employers and industry.

SkilledTradesBC sets program standards, maintains credential records and issues the highly regarded Interprovincial Red Seal and B.C. Certificate of Qualifications (C of Q) credentials.

At SkilledTradesBC , we are committed to diversity and inclusion to ensure that everyone can be their best, authentic self at work. We strive to remove barriers that affect marginalized communities in our recruitment processes. We encourage all qualified applicants to apply.

Due to the high number of applications the SkilledTradesBC receives, only applicants who are selected for an interview will be contacted.

SkilledTradesBC currently operates in a hybrid work environment which encompasses working remotely and in-office.