Program Officer - Clinical Research Services

CAMH; Toronto; On-site; CAD 64,000 - 96,000; Full time

Benefits offered by this job

Extended health and dental coverage

HOOPP defined benefit pension plan

Paid vacation and sick leave

Professional development opportunities

Job summary

CAMH in Toronto is seeking a full-time, 12-month contract Program Officer to support Clinical Research operations. You will provide administrative support, manage invoicing, metrics collection, scheduling, and disseminate information for educational workshops, while helping onboard new staff and trainees.

Reporting to the Research Operations Manager and the Director of Clinical Research, you will assist with project support, develop processes, train staff on new systems, monitor documentation,

Qualifications

• Excellent interpersonal skills and collaboration with diverse teams.
• Detail-oriented with initiative and good judgment in a fast-paced environment.
• Proficient in Microsoft Office including Excel, Forms, Word and PowerPoint.
• Experience with REDCap is an asset.
• Strong time management; multi-tasking and meeting deadlines.
• Understanding of QA practices and Research Ethics Board procedures preferred.
• Experience in clinical research from start-up to close-out required.
• Excellent oral and written communication.
• Fluency in French/English or another second language is an asset.
• Advanced influencing, negotiation, organization, and problem-solving abilities.

Responsibilities

• Provide administrative support for core clinical research services including invoicing and metric collection.
• Schedule and distribute information for educational workshops; support onboarding of staff and trainees.
• Support special projects and development/implementation of processes and services.
• Assist with training on new systems, monitor documentation, and review processes.
• Support large, multi-project initiatives and ensure regulatory compliance.

Skills

Interpersonal skills

Detail-oriented

MS Office proficiency

REDCap experience

Time management

Quality Assurance

Research ethics knowledge

Communication skills

Bilingualism (French/English)

Problem solving

Tools

REDCap

Job description

Job Description

The Centre for Addiction and Mental Health (CAMH) is currently seeking a full-time, contract (12-month) Program Officer to support on-going activities across Clinical Research. This position is located at 1001 Queen Street West.

Reporting to the Research Operations Manager, Clinical Research, you will also have accountability to Director, Clinical Research. You will assist with administrative support for core clinical research services, including invoicing, metric collection, scheduling and distributing information around educational workshops; support onboarding and orientation of new staff and trainees; supporting special projects across clinical research divisions. The role will also involve working on small projects, supporting the development and implementation of processes and clinical research services, supporting training and orientation for research staff and scientists on new systems, monitoring and providing in-depth review of documentation and assisting the Research Operations Manager with large scaled projects.

You will support a healthy workplace that embraces diversity, encourages teamwork and complies with all applicable regulatory and legislative requirements.

Qualifications

• Excellent interpersonal skills along with the ability to collaborate effectively with interdisciplinary teams including, research and clinical staff and research administrative personnel
• Highly detail-oriented with demonstrated ability to exercise initiative and good judgment and effectively work independently while supporting a fast-paced, high-functioning work environment and monitoring personal and team-level deliverables
• High proficiency in Microsoft Office Suite, including Excel, Forms, Word, and PowerPoint
• Previous experience with REDCap is considered an asset
• Well-honed time management skills with the ability to efficiently multi-task and produce high-quality, accurate work while meeting deadlines, maintaining flexibility to changing priorities and remaining solution-focused. Demonstrated experience working on multiple projects is required.
• A strong understanding of Quality Assurance practices and Research Ethics Board procedures is preferred
• Previous experience with the conduct of clinical research, from study start up to close out is required
• Excellent communication skills, both oral and written
• Familiarity with Finance procedures, along with the ability to manage budgetary data is an asset.
• Ability to work effectively in a variety of settings with individuals from diverse backgrounds
• Bilingualism (French/English) and/or proficiency in a second language is an asset.
• The successful candidate will have advanced influencing and negotiation skills, organizational and root cause analysis, as well as, the ability to solve complex problems and recommend solutions.

Compensation & Benefits

• Hiring Salary Range: $63,824.57 – $79,780.71 per year ( based on qualifications and experience )
• Full Salary Range: $63,824.57 – $95,736.85 per year ( reflecting potential growth within the role )
• CAMH Benefits Package: Includes extended health and dental coverage, HOOPP defined benefit pension plan, paid vacation and sick leave, and professional development opportunities.

This role offers job stability, career development, and the chance to contribute to meaningful healthcare initiatives that improve patient and community well-being.

CAMH is a fully affiliated teaching hospital and research institute of the University of Toronto. As a CAMH employee, you will contribute to our mission by supporting teaching, research, and clinical care across the hospital.

CAMH is dedicated to equity, diversity, and inclusion. Our commitment is to foster a workplace, teaching, and learning environment that is inclusive, respectful, and free from discrimination or harassment.

CAMH strongly encourages applications from candidates who reflect the diversity of the communities we serve, including First Nations, Métis, and Inuit Peoples; Black and other racialized communities; LGBTQ2S+ communities; women; and people with disabilities, including those with lived experience of mental health and substance use challenges.

We welcome applicants from all backgrounds. Thank you to all who apply; however, only those selected for an interview will be contacted. If you require accommodations during the application or recruitment process, please let us know.

About Us

Through its core values of Courage, Respect and Excellence, CAMH is implementing its Strategic Plan: Connected CAMH, to transform lives, ignite innovation and discovery, revolutionize education and drive social change. CAMH is more than a hospital, it is a cause. CAMH is on a mission to change the way society thinks about and responds to mental illness. They aim to eliminate prejudice and discrimination and shape a world where mental illness is central to our healthcare system – a world where Mental Health is Health.

To learn more about CAMH, please visit their website at: www.camh.ca .

To view our Land Acknowledgment, please click here .