Program Manager - Supply Chain

Helio Home; Kitchener; On-site; CAD 105,000 - 130,000; Full time

Benefits offered by this job

Dental & Life premiums

Extended Health Care

Disability Insurance

Education Support

Parental Leave Top Up

Equity

Job summary

Jetson in Kitchener, ON is seeking a seasoned Program Manager to bring structure and discipline to Supply Chain & Warehousing Programs. You will be the tactical engine translating strategic roadmaps into daily execution across cross‑functional teams and senior leadership.

You will own NPI components, RCCA tracking, and OKR coordination, driving accountability with vendors and internal partners in a fast‑growing environment.

Qualifications

• 5+ years of program or project management experience in supply chain, operations, or a hardware/product environment.
• Strong cross‑functional influencer — you drive accountability and alignment without direct authority
• Experience managing NPI processes with physical goods and vendor/contractor management in a program context
• Familiarity with RCCA or continuous improvement frameworks (Six Sigma certification not required)
• High comfort with ambiguity; you do not need perfect information to move forward
• Experience with modern tools, including AI, to manage programs more efficiently
• PMP or equivalent a plus — we care more about what you’ve built than what’s on your wall

Responsibilities

• Drive cross‑functional initiatives from charter to close — defining scope, aligning stakeholders, running structured meetings, managing timelines, and holding teams accountable without direct authority.
• New Product Introduction (NPI) - Own Supply Chain components of NPI in conjunction with product management. From engineering handoff through supply chain readiness and field launch, coordinating across procurement, warehouse ops, and field teams.
• Root Cause & Corrective Action - Build and administer Jetson’s RCCA program — tracking open issues across functions, driving accountability to closure, and reporting trends and systemic risks to leadership
• Own OKR coordination for the Supply Chain & Warehousing org — facilitating quarterly goal‑setting, tracking progress, and connecting team objectives to company priorities
• Run structured cadence meetings across procurement, logistics, warehouse ops, and field teams
• Produce executive‑ready dashboards that aggregate status from multiple project owners

Skills

Program management

Cross-functional influencer

NPI management

RCCA/CI familiarity

Ambiguity tolerance

AI-assisted program management

PMP or equivalent

Tools

AI tools

Job description

About Jetson

Jetson is on a mission to accelerate the transition of 100 million homes across North America away from fossil fuels toward sustainable energy use. We believe in a future that is 100% electric and 100% better.

Homes are one of the largest sources of carbon emissions, yet adoption of solutions like heat pumps remains slow due to cost and complexity. Jetson is solving this by building the first fully vertically integrated home electrification company — making clean energy simple, transparent, and affordable.

We rely heavily on technology, automation, and data to scale this impact. At Jetson, we value people who are excellent at their craft, curious about new tools (including AI), and motivated to continuously improve how work gets done.

The Opportunity

We are looking for a seasoned Program Manager to bring structure, discipline, and execution rigor to Jetson’s Supply Chain & Warehousing Programs function. You will be the tactical engine that translates strategic roadmap into daily execution — and this is not a role for someone building from scratch in isolation. The foundation is being laid alongside you. It’s a role for someone who thrives in the engine room: executing with precision, keeping cross‑functional gears turning, and bringing operational discipline to a fast‑moving, high‑growth environment.

You will own the connective tissue across Jetson’s most critical cross‑functional work — NPI, RCCA, OKR management, service and warranty operations, and strategic initiatives that don’t fit neatly inside a single function. This is a high‑ownership role with significant visibility across the supply chain org and into senior leadership.

What You Will Do:

• Drive cross‑functional initiatives from charter to close — defining scope, aligning stakeholders, running structured meetings, managing timelines, and holding teams accountable without direct authority.
• New Product Introduction (NPI) - Own Supply Chain components of NPI in conjunction with product management. From engineering handoff through supply chain readiness and field launch, coordinating across procurement, warehouse ops, and field teams.
• Root Cause & Corrective Action - Build and administer Jetson’s RCCA program — tracking open issues across functions, driving accountability to closure, and reporting trends and systemic risks to leadership
• Own OKR coordination for the Supply Chain & Warehousing org — facilitating quarterly goal‑setting, tracking progress, and connecting team objectives to company priorities
• Run structured cadence meetings across procurement, logistics, warehouse ops, and field teams
• Produce executive‑ready dashboards that aggregate status from multiple project owners

What You Bring:

• 5+ years of program or project management experience in supply chain, operations, or a hardware/product environment
• Strong cross‑functional influencer — you drive accountability and alignment without direct authority
• Experience managing NPI processes with physical goods and vendor/contractor management in a program context
• Familiarity with RCCA or continuous improvement frameworks (Six Sigma certification not required)
• High comfort with ambiguity; you do not need perfect information to move forward
• Experience with modern tools, including AI, to manage programs more efficiently
• PMP or equivalent a plus — we care more about what you’ve built than what’s on your wall

Job Type: Full‑time, permanent

Pay: $105,000 - $130,000 per annum

Benefits:

• Dental Care, Vision Care & Life Insurance premiums fully paid by Jetson
• Extended Health Care
• Disability Insurance
• Education Support
• Parental Leave Top Up
• Equity

Work Location: In person - Kitchener, ON

U.S. Roles Jetson is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, or gender identity. If you require accommodation during the recruitment process, please contact us.

Canada Roles Jetson is an equal opportunity employer committed to inclusive hiring. We do not discriminate on any ground protected under applicable human rights legislation. If you require accommodation at any stage of the recruitment process, please contact us.