Program Manager - Rebates & Incentives

Jetson Home Inc.; North Vancouver; On-site; CAD 90,000 - 100,000; Full time

Benefits offered by this job

Dental Care

Vision Care & Life Insurance

Extended Health Care

Disability Insurance

Education Support

Parental Leave Top Up

Equity

Job summary

Jetson is hiring a Program Manager to own the government/utility rebates and incentive programs. You will ensure compliance and optimize incentives as Jetson expands into 12+ markets in 2026, across multiple regulatory environments.

You’ll lead incentive strategy, drive cross-functional alignment, and shape a rebate experience that scales with business growth. This role sits at the nexus of Expansion, Product, Customer Success, Sales, and Operations.

Qualifications

• Bachelor’s degree in Business, Policy, Environmental Studies, or a related field.
• 5+ years in program management, operations, utilities/energy programs, government incentives, or similar roles.
• Experience in compliance-heavy or regulated environments.
• Strong analytical skills and ability to interpret program requirements and eligibility rules.
• Proven ability to build scalable processes and documentation.
• Excellent cross-functional communication with Product, Customer Success, and Operations teams.
• Highly organized with strong attention to detail, able to manage multiple markets simultaneously.
• Experience in a fast-paced, evolving startup environment.

Responsibilities

• Own Jetson’s rebate and incentive strategy across all markets, including qualification, applications, renewals, compliance, and reporting.
• Research and map utility, state, and federal incentives for proposed new markets; outline requirements, risks, and launch playbook.
• Develop scalable SOPs for Sales and Customer Success to ensure accurate intake and rebate communication.
• Build relationships across Government, Vendors, Facilitators, and Technology providers in the rebate space.
• Partner with Product to shape the digital experience and automation for rebate eligibility and documentation.
• Support new product launches by managing applicable incentives and approvals.
• Track program updates, compliance requirements, and regulatory changes across all markets.
• Build dashboards to monitor rebate performance, timelines, customer throughput, and financial impact.
• Serve as Jetson’s subject matter expert on rebates and advise strategy.
• Continuously improve processes to increase speed, accuracy, and customer satisfaction.

Skills

Program management

Compliance experience

Analytical skills

Cross-functional communication

Startup experience

Education

Bachelor’s degree in Business, Policy, Environmental Studies, or a related field

Job description

Jetson is on a mission to accelerate the transition of 100 million homes across North America away from fossil fuels toward sustainable energy use. We believe in a future that is 100% electric and 100% better.

Homes are one of the largest sources of carbon emissions, yet adoption of solutions like heat pumps remains slow due to cost and complexity. Jetson is solving this by building the first fully vertically integrated home electrification company — making clean energy simple, transparent, and affordable.

We rely heavily on technology, automation, and data to scale this impact. At Jetson, we value people who are excellent at their craft, curious about new tools (including AI), and motivated to continuously improve how work gets done.

The Opportunity

We’re hiring a Program Manager to own the government/Utility rebates and incentive programs that help fuel Jetson’s competitiveness and market expansion. As we scale into 12+ new markets in 2026, this role ensures Jetson is approved, compliant, and optimized across every utility, state, and federal incentive program.

You’ll lead our incentive strategy across existing and new markets, drive cross-functional alignment, and shape a rebate experience that is seamless for customers and scalable for the business. This role is central to Expansion, but deeply embedded with Product, Customer Success, Sales, and Operations.

What You Will Do:

• Own Jetson’s rebate and incentive strategy across all markets, including qualification, applications, renewals, compliance, and reporting.
• Working in conjunction with our Market Expansion Team research and map utility, state, and federal incentives for proposed new markets; outlining requirements, risks, and playbook to launch in the marketManage optimization of submission and processing workflows supporting our Customer Success Team to ensure customers receive all eligible funds smoothly
• Develop scalable SOPs for Sales and Customer Success to ensure accurate intake and rebate communication.
• Build relationships across the network of Government, Vendors, Facilitators, and Technology providers in the rebate space in relevant markets.
• Partner with Product to shape the digital experience and automation for rebate eligibility, onboarding, and documentation.
• Support new product launches (e.g., heat pump water heaters, EV chargers) by managing applicable incentives and approvals.
• Track program updates, compliance requirements, and regulatory changes across all markets, keeping all key stakeholders informed of coming changes
• Build dashboards to monitor rebate performance, timelines, customer throughput, and financial impact.
• Serve as Jetson’s subject matter expert on rebates, advising Expansion and Business Development strategy.
• Continuously improve processes to increase speed, accuracy, and customer satisfaction.

What You Bring:

• Bachelor’s degree in Business, Policy, Environmental Studies, or a related field.
• 5+ years in program management, operations, utilities/energy programs, government incentives, or similar roles.
• Experience in compliance-heavy or regulated environments.
• Strong analytical skills and ability to interpret program requirements and eligibility rules.
• Proven ability to build scalable processes and documentation.
• Excellent cross-functional communication with Product, Customer Success, and Operations teams.
• Highly organized with strong attention to detail, able to manage multiple markets simultaneously.
• Experience in a fast-paced, evolving startup environment.

Job Type: Full-time, permanent

Pay: $90,000 - $100,000 per annum

Dental Care, Vision Care & Life Insurance premiums fully paid by Jetson

Extended Health Care

Disability Insurance

Education Support

Parental Leave Top Up

Equity

Which of the following best describes your work authorization? (This role requires Canadian citizenship, permanent residency, or a valid work permit with unrestricted North American travel and no sponsorship needed for the next 12 months.)

U.S. Roles Jetson is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, or gender identity. If you require accommodation during the recruitment process, please contact us.

Canada Roles Jetson is an equal opportunity employer committed to inclusive hiring. We do not discriminate on any ground protected under applicable human rights legislation. If you require accommodation at any stage of the recruitment process, please contact us.