Program Manager - Rebates & Incentives

Jetson; North Vancouver; On-site; CAD 90,000 - 100,000; Full time

Benefits offered by this job

Dental Care, Vision Care & Life Ins.

Extended Health Care

Disability Insurance

Education Support

Job summary

Jetson is hiring a Program Manager to own government and utility rebates for North America. You will manage incentives across markets, drive cross-functional alignment with Product, Customer Success, Sales, and Operations, and scale the rebate experience for customers and the business.

Your work supports expansion into 12+ new markets in 2026 and continuous improvement of processes. The role requires a 5+ year background in program management or energy programs, with strong analytical and

Qualifications

• 5+ years in program management, operations, or energy programs.
• Experience in compliance-heavy or regulated environments.
• Strong analytical skills and ability to interpret requirements.
• Ability to build scalable processes and documentation.

Responsibilities

• Own rebate and incentive strategy across all markets from qualification to reporting.
• Research and map incentives for proposed new markets; outline launch requirements.
• Develop scalable SOPs for Sales and Customer Success.
• Build relationships with Government, Vendors, Facilitators, and Tech providers.
• Partner with Product to shape the digital rebate experience and documentation.
• Support new product launches by managing applicable incentives and approvals.
• Track updates and regulatory changes across markets; inform stakeholders.
• Create dashboards to monitor rebate performance and impact.
• Serve as Jetson's subject matter expert on rebates for Expansion and BD.
• Continuously improve processes for speed and accuracy.

Skills

Program Management

Operations

Regulatory / Compliance

Cross-functional Collaboration

Analytics

Education

Bachelor's degree in Business/Policy/Environmental Studies

Job description

About Jetson

Jetson is on a mission to accelerate the transition of 100 million homes across North America away from fossil fuels toward sustainable energy use. We believe in a future that is 100% electric and 100% better.

About Jetson

Jetson is on a mission to accelerate the transition of 100 million homes across North America away from fossil fuels toward sustainable energy use. We believe in a future that is 100% electric and 100% better.

Homes are one of the largest sources of carbon emissions, yet adoption of solutions like heat pumps remains slow due to cost and complexity. Jetson is solving this by building the first fully vertically integrated home electrification company - making clean energy simple, transparent, and affordable.

We rely heavily on technology, automation, and data to scale this impact. At Jetson, we value people who are excellent at their craft, curious about new tools (including AI), and motivated to continuously improve how work gets done.

The Opportunity

We're hiring a Program Manager to own the government/Utility rebates and incentive programs that help fuel Jetson's competitiveness and market expansion. As we scale into 12+ new markets in 2026, this role ensures Jetson is approved, compliant, and optimized across every utility, state, and federal incentive program.

You'll lead our incentive strategy across existing and new markets, drive cross-functional alignment, and shape a rebate experience that is seamless for customers and scalable for the business. This role is central to Expansion, but deeply embedded with Product, Customer Success, Sales, and Operations.

What You Will Do:

• Own Jetson's rebate and incentive strategy across all markets, including qualification, applications, renewals, compliance, and reporting.
• Working in conjunction with our Market Expansion Team research and map utility, state, and federal incentives for proposed new markets; outlining requirements, risks, and playbook to launch in the marketManage optimization of submission and processing workflows supporting our Customer Success Team to ensure customers receive all eligible funds smoothly
• Develop scalable SOPs for Sales and Customer Success to ensure accurate intake and rebate communication.
• Build relationships across the network of Government, Vendors, Facilitators, and Technology providers in the rebate space in relevant markets.
• Partner with Product to shape the digital experience and automation for rebate eligibility, onboarding, and documentation.
• Support new product launches (e.g., heat pump water heaters, EV chargers) by managing applicable incentives and approvals.
• Track program updates, compliance requirements, and regulatory changes across all markets, keeping all key stakeholders informed of coming changes
• Build dashboards to monitor rebate performance, timelines, customer throughput, and financial impact.
• Serve as Jetson's subject matter expert on rebates, advising Expansion and Business Development strategy.
• Continuously improve processes to increase speed, accuracy, and customer satisfaction.

What You Bring:

• Bachelor's degree in Business, Policy, Environmental Studies, or a related field.
• 5+ years in program management, operations, utilities/energy programs, government incentives, or similar roles.
• Experience in compliance-heavy or regulated environments.
• Strong analytical skills and ability to interpret program requirements and eligibility rules.
• Proven ability to build scalable processes and documentation.
• Excellent cross-functional communication with Product, Customer Success, and Operations teams.
• Highly organized with strong attention to detail, able to manage multiple markets simultaneously.
• Experience in a fast-paced, evolving startup environment.

Job Type: Full-time, permanent

Pay: $90,000 - $100,000 per annum

Benefits:

• Dental Care, Vision Care & Life Insurance premiums fully paid by Jetson
• Extended Health Care
• Disability Insurance
• Education Support