Program Manager, Project Management Office

ExlService Holdings, Inc.; Canada; On-site; CAD 85,000 - 113,000; Full time

Job summary

ExlService Holdings, Inc. is seeking a Program Manager, PMO in Canada to coordinate planning, governance, and delivery of cross-functional initiatives.

The role involves maintaining integrated plans, tracking milestones, and delivering clear updates to stakeholders across levels. It is a hands-on delivery role for a mid-career professional who can bring structure to complex work and ensure timely execution.

Responsibilities

• Coordinate planning, governance and delivery of cross-functional initiatives across the client project.
• Maintain integrated plans, track milestones and dependencies, and coordinate status reporting.
• Prepare updates on progress, risks, dependencies, resource needs, and decisions for leadership and stakeholders.

Job description

Position Summary

The Program Manager, PMO will coordinate the planning, coordination, governance, and delivery of cross-functional initiatives across one of our client. Working within the Project Management Office, this role will maintain integrated plans, track milestones and dependencies, coordinate status reporting, support risk and issue management, and give teams clear visibility into priorities, decisions, and next steps.

This is a hands-on delivery role for a mid-career professional who can bring structure to complex work, follow through on commitments, and communicate clearly with stakeholders at different levels.

The Program Manager will partner closely with project leads, functional teams, and senior stakeholders to support effective governance and timely execution. The role will prepare clear updates on progress, risks, dependencies, resource needs, and decisions, and eliminate matters requiring leadership direction.

Base Compensation Range: USD 60,000 - 80,000

The posted range is the hiring range for this role — a subset of the broader range available to employees over time — and reflects base salary across our national hiring scale. Final offers are based on several factors, including the candidate's skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position. The top of the range is reserved for candidates who notably exceed the requirements; the lower end applies to those with less experience or fewer preferred qualifications. For positions based in higher-cost zones (e.g., California, New York, New Jersey), actual compensation may exceed the posted range; your recruiter will share specifics during the process.

For more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits