Program Manager - Print Solutions

Staples; Richmond Hill; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Health and Dental benefits

RRSP/DPSP

Performance bonuses

Job summary

Staples Canada is seeking a Program Manager, Print Solutions to lead a team of Category Specialists and drive omni-channel sales growth across Core Print, Signage and related product categories. You will partner with Marketing, Retail, Digital and Sales to execute growth plans and vendor management across print solutions.

You will bring 2-5 years in retail category management, a business-focused degree, and a track record of executing growth initiatives in a fast-paced environment.

Qualifications

• Post secondary degree/diploma with a focus in business, retail management or equivalent experience.
• Knowledge of Corporate retail operations, ecommerce and marketing are assets.
• Knowledge of marketing and digital media channels to drive sales.
• Track record of implementation and execution of category growth plans.
• 2-5 years of progressive retail category management & operations experience.

Responsibilities

• Lead and inspire a team of Category Specialists, creating a high-performing and innovative environment.
• Oversee the completion of regular sales business reviews, ensuring that Category Specialists execute plans effectively and meet targets.
• Stay abreast of industry trends and competitors and guide the team in creating business value and responding to market threats.
• Manage retail and digital print outsource vendor relationships, including quality control, SLA deliverables, invoice reconciliation, and promotional planning and forecasting.
• Manage the execution of the omni-channel promotional calendar, ensuring it supports the print category and channel growth plan.
• Collaborate with cross-functional partners in Marketing, Retail, Digital and Sales to develop and execute program strategies that drive traffic, conversion, basket and customer experience.
• Own the execution of sales and margin plans for omni-channel operations, ensuring alignment with overall business strategies.
• Support the strategic plans and program development of Core Print, Signage, Business Marketing Collateral, and Custom Photo Products categories.
• Collaborate with the Sr. Program Manager to implement print category growth plans, including line extensions and the development of new print products and services.

Skills

Team leadership

Category management

Retail operations

Vendor management

Omni-channel

Education

Business degree or diploma

Job description

The program Manager, Print Solutions, is responsible for overseeing the day-to-day operations and implementation of strategic initiatives within the Print & Marketing division. Reporting directly to the Sr. Program Manager, Print Solutions, this role will bridge the strategic direction developed within the division and the executional duties carried out by Category Specialists by collaborating with various stakeholders across the organization and vendor partner network. The Manager will ensure that all print categories are developed, marketed, and sold effectively across all channels. The incumbent will lead a team of Category Specialists, fostering a high-performing, innovative environment that drives sales growth and margin expansion. Each day will be dynamic, fast-paced, and impactful.

Specifically, You Will:

Lead and inspire a team of Category Specialists, creating a high-performing and innovative environment.

Oversee the completion of regular sales business reviews, ensuring that Category Specialists execute plans effectively and meet targets.

Stay abreast of industry trends and competitors and guide the team in creating business value and responding to market threats.

Manage retail and digital print outsource vendor relationships, including quality control, SLA deliverables, invoice reconciliation, and promotional planning and forecasting.

Manage the execution of the omni-channel promotional calendar, ensuring it supports the print category and channel growth plan.

Collaborate with cross-functional partners in Marketing, Retail, Digital and Sales to develop and execute program strategies that drive traffic, conversion, basket and customer experience.

Own the execution of sales and margin plans for omni-channel operations, ensuring alignment with overall business strategies.

Support the strategic plans and program development of Core Print, Signage, Business Marketing Collateral, and Custom Photo Products categories.

Collaborate with the Sr. Program Manager to implement print category growth plans, including line extensions and the development of new print products and services.

Some of what you need:

Post secondary degree/diploma with a focus in business, retail management or equivalent experience.

Knowledge of Corporate retail operations, ecommerce and marketing are assets.

Knowledge of marketing and digital media channels to drive sales.

Track record of implementation and execution of category growth plans.

2-5 years of progressive retail category management & operations experience.

Some of what you will get:

Health and Dental benefits

RRSP/DPSP

Performance bonuses

And more...

#MakeAnImpact

About Us

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

About the Team At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together. We are building an inclusive and diverse team Staples Canada is continuously working towards creating an inclusive and diverse work environment.

We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability.

If you have a disability or special need that requires accommodation, please let us know.

• Job Identification 72968
• Job Category Retail Operations & Services
• Locations 6 Staples Ave, Richmond Hill, ON, L4B 4W3, CA