Program Manager, Indigenous Women’s Programs

Native Women's Resource Centre of Toronto; Toronto; On-site; CAD 70,000 - 95,000; Full time

Job summary

Native Women’s Resource Centre of Toronto is seeking a Program Manager on a maternity leave contract to braid together programs serving urban Indigenous women and families in the GTA. You will coordinate culturally informed interventions, align schedules, and lead staff while ensuring contractual obligations and safety.

The role requires experience in managing diverse programs, strong communication, and deep understanding of Indigenous cultures.

Qualifications

• Post-secondary diploma/degree in social work, Indigenous studies, or women’s studies with a minimum of 5 years’ work experience in management.
• Experience in management of diverse programs and services
• Must possess strong written and verbal communication skills effective articulate needs and expectations while conveying information accurately.

Responsibilities

• Oversee and support the coordination of NWRCT programs to effectively meet staff, funder, and client needs
• Implement culturally informed interventions and preventative strategies that address the high incidences of violence, homelessness, poverty, and trauma that Indigenous women and their families face in the Greater Toronto Area (GTA)
• Create, monitor, and align daily programming schedules, calendars, and fill gaps
• Orient, train, support, and lead employees
• Ensure safe secure and legal obligations of contracts and staff
• Develop and provide personal growth opportunities
• Oversee center’s daily operations including but not limited to, maintenance, health and safety, risk management, crisis interventions and visitor needs
• Oversee NWRCT program staff to ensure work plan activities are completed and statistics are achieved and measured
• Develop solutions to program challenges and seek direction from the Executive Director
• Manage funding budgets while meeting reporting deadlines and contract directives
• Provide guidance to Program Leads for program coordination, delivery, and evaluation
• Continuously streamline internal processes to effectively manage data, staff and programs statistics.
• Develop, implement, coordinate, and monitor an effective program evaluation tool
• Analyze client evaluations to modify programming, activities, and work plans, if needed
• Compile, analyze and report accurate programming statistics
• Take responsibility to increase sensitivity, awareness, and implementation of cultural teachings and organizational practices in a professional manner
• Support and work towards the overall aims and objectives of the NWRCT
• Empower women to articulate their needs and goals, to advocate for themselves
• Ability to work as a team and within the organization framework including staff meetings, professional development opportunities, case management, team building, and self-care
• Carry out other duties which may be necessary from time to time, as required

Skills

Program management

Indigenous communities

Communication skills

Facilitation skills

Time management

MS Office

First Aid/CPR

Cultural knowledge

Networking

Education

Social work degree

Tools

MS Office

Job description

Native Women’s Resource Centre of Toronto is seeking a Program Manager on a maternity leave contract to braid together programs serving urban Indigenous women and families in the GTA. You will coordinate culturally informed interventions, align schedules, and lead staff while ensuring contractual obligations and safety.

The role requires experience in managing diverse programs, strong communication, and deep understanding of Indigenous cultures.