Program Manager, Education and Training (Program Manager, Learning Services)

York Region (The Regional Municipality of York); Newmarket; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading municipality in Ontario is seeking a Program Manager for Education and Training to drive learning and development initiatives. This role involves planning and providing training programs while ensuring compliance with legislative standards. Ideal for an experienced facilitator with a focus on adult education, this full-time position offers a collaborative work environment and the opportunity to make an impact in the community.

Benefits

Defined Benefit Pension Program

Health care spending accounts

24/7 Employee and Family Assistance Program

Corporate discounts

Qualifications

• Minimum three years of experience in adult facilitation and learning program development.
• Valid Ontario Class 'G' driver’s license and reliable vehicle.
• Knowledge of relevant legislation, standards, and regulations.

Responsibilities

• Plan, develop and implement staff learning and professional development initiatives.
• Research, design, and deliver training for departmental staff and external agencies.
• Monitor program budgets and prepare financial reports.

Skills

Instructional Design

Project Management

Adult Facilitation

Education

University degree in Adult Education, Social Science, Health Science, Human Services

Postgraduate certificate in Adult Education or Instructional Design

Job description

Program Manager, Education and Training (Program Manager, Learning Services)

Join to apply for the Program Manager, Education and Training (Program Manager, Learning Services) role at York Region (The Regional Municipality of York).

Almost 1.2 million residents call York Region home, making it one of the largest regions in Canada – and the fastest growing, with a population expected to exceed 2 million by 2041. Covering about 1,800 square kilometers across nine municipalities, our region is diverse, vibrant, and beautiful. We work in a two-tier government structure, collaborating with local municipalities to provide comprehensive services and resources to residents and businesses.

WHAT WE OFFER

Recognized as one of Canada's Best Employers by Forbes, we foster a collaborative and progressive work environment committed to our organizational culture and to living The 13+ Factors of Psychological Health and Safety in the Workplace, aligning with our vision to build strong, caring, and safe communities.

• Defined Benefit Pension Program - Through OMERS, providing lifelong income with employer-matched contributions.
• Employer of Choice - Recognized as the top government employer in Canada and fourth overall among 300 organizations.
• Benefits and Wellness - Including health care spending accounts, 24/7 Employee and Family Assistance Program, and corporate discounts. Casual employees are eligible for benefits or vacation pay.
• Inclusive and Diverse Workforce - Committed to diversity, equity, and accessibility, recognized globally for leadership in this area.

ABOUT THE ROLE

Reporting to the Manager, Program Integrity and Education, this role involves planning, developing, implementing, and evaluating staff learning and professional development initiatives within the department to support strategic goals and meet legislative requirements. The role leads staff training programs, develops departmental policies, and manages the creation and maintenance of learning materials in various formats.

CORPORATE HR GOVERNANCE

The department collaborates with Corporate HR to support regional human resources initiatives, including learning and development programs, ensuring alignment with the region's HR strategy.

KEY RESPONSIBILITIES

• Ensure departmental education programs comply with legislation, regulations, and policies.
• Research, design, and deliver training for departmental staff and external agencies, including management development and orientation programs.
• Develop and implement departmental training policies and practices.
• Monitor program budgets, prepare financial reports, and ensure expenditures meet standards.
• Supervise staff recruitment, performance management, and safety compliance.

QUALIFICATIONS

• University degree in Adult Education, Social Science, Health Science, Human Services, or related field, or equivalent experience.
• Postgraduate certificate or coursework in Adult Education, Instructional Design, or related area.
• Minimum three years’ experience in adult facilitation and learning program development, preferably in community services, with supervisory experience.
• Valid Ontario Class “G” driver’s license and reliable vehicle.
• Knowledge of relevant legislation, standards, and regulations.
• Proficiency in instructional design, multimedia platforms, and project management.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management

Industries

• Government Administration

This job posting is active and accepting applications.