Program Manager, Contract Services

York Region (The Regional Municipality of York); Newmarket; Hybrid; CAD 118,000 - 134,000; Full time

Benefits offered by this job

OMERS pension

Benefits and wellness

Inclusive and diverse workforce

Job summary

York Region (The Regional Municipality of York) is seeking a Program Manager, Contract Services to lead the full procurement and contract lifecycle for Property Services. This temporary full-time role offers hybrid work and a competitive salary in the Ontario market.

Reporting to Facilities Operations and Maintenance, the role drives modernization of procurement practices, governance, and contractor performance, with leadership of a contract services team.

Qualifications

• Diploma or approved equivalent in related field.
• One or more professional procurement certifications (CPPB, CPPO, NIGP CPP, SCMP, CSCP, CSCL) preferred.
• Minimum five years of progressively responsible public procurement experience.
• Experience supervising staff or leading projects and teams.

Responsibilities

• Lead the full procurement and contract lifecycle for Property Services.
• Oversee procurement processes, contract development, award and post-award activities.
• Mentor staff on procurement best practices and ensure governance alignment.
• Develop category management strategies using spend analytics and market intel.
• Provide strategic advisory on forecasting, renewal planning, and risk mitigation.

Skills

Procurement leadership

Contract management

Public sector procurement

Vendor management

Education

Community College Diploma or approved equivalent

CPPB/CPPO or NIGP CPP or SCMP or CSCL or CSCP certifications

Job description

Program Manager, Contract Services - (9989)

Job Title

Program Manager, Contract Services

Status

Temporary Full-Time

Temporary - Approximate length of assignment, in months

5

Type of Position

a Replacement

Start Date

Immediate

Annually

Salary Grade

$118,193.00 - $134,230.00

Department

York Region -> Corporate Services -> Property Services

Location

Hybrid work opportunities may apply - CA
PSB-Facilities Admin Staff - 145 Harry Walker Parkway - Newmarket, ON L3Y 7B3 CA (Primary)

Job Description (E)

ABOUT US

Almost 1.3 million residents call York Region home, making it one of the largest regions in Canada – and the fastest growing with a population that’s expected to grow to more than 2 million by 2051. Our geography, which is comprised of about 1,800 square kilometers over nine different municipalities, is as beautiful, interesting and diverse as our people.Local government is organized in a two-tier structure and we work together with our local municipalities to provide residents and businesses access to a broad selection of services and resources.

WHAT WE OFFER

Recognized by Forbes as one of Canada’s Best Employers, we offer a collaborative, progressive workplace that takes pride in our organizational culture and is committed to living The 13+ Factors of Psychological Health and Safety in the Workplace – aligned with our vision to create strong, caring and safe communities both within and outside our walls.

• Defined Benefit Pension Program - With the Ontario Municipal Employees Retirement System (OMERS) defined benefit pension plan, you can confidently retire knowing that you will have income for life. Eligibility from date of hire as a full-time employee and includes employer-matched contributions.
• Benefits and Wellness - Employees and their loved ones have access to an employee health care spending account, access to a 24/7 Employee and Family Assistance Programand corporate discounts and purchase plans for day-to-day products and services. Casual employees are eligible to receive payment in lieu of benefits and/or vacation.
• Inclusive and Diverse Workforce - We’re committed to fostering an environment that celebrates all dimensions of diversity and ensures everyone can develop to their full potential, participate freely in society and live with respect, dignity and freedom from discrimination. Our robust Inclusion, Diversity, Equity and Accessibility program continues to grow, and has been recognized by the United Nations and many other organizations for our leadership.

ABOUT THE ROLE

Reporting to the Manager, Facilities Operations and Maintenance, this position is responsible for leading the full procurement and contract management lifecycle function for Property Services. This role provides expertise in sourcing, contract development, award, and post-award contract lifecycle management. It is accountable for the development and approval of contract documents, determination of procurement methodologies, trade agreement analysis, quality assurance of procurement documentation, and oversight to ensure alignment with corporate procurement governance requirements. This role leads a team of contract services staff responsible for Property Services contracts, drives continuous improvement to ensure effective contractor performance and risk management, and leads the modernization of procurement practices, systems, and contract management tools.

WHAT YOU'LL BE DOING

• Collaborates/works with stakeholders and follows the corporate strategic leadership, planning and direction related to this function.
• Provides leadership for the Contract Services program, overseeing the administration and execution of procurement processes and contract lifecycle activities for Property Services.
• Serves as a voting member of the Procurement Review Committee (PRC), contributing to adjudication of bid irregularities, bid disputes, non standard procurements, and other complex procurement matters.
• Establishes and enforces internal procurement quality controls within Property Services, reviewing and approving procurement documentation to ensure accuracy, audit readiness, and adherence to corporate standards, while mentoring staff on procurement best practices.
• Leads the development of category management strategies within Property Services using spend analytics, market intelligence, and operational requirements to guide sourcing and commercial planning decisions.
• Provides strategic advisory services to Property Services leadership, including procurement forecasting, contract renewal planning, and risk mitigation strategies.
• Oversees post-award contract management activities and holds contractors accountable for performance, service delivery standards, and compliance with contractual obligations.
• Monitors performance metrics, addresses service deficiencies, and drives continuous improvement initiatives.
• Leads contract execution oversight and dispute resolution activities, serving as the primary escalation point for contractual matters and liaising directly with Legal and other subject matter experts as required.
• Leads modernization initiatives within the Contract Services program, including improvements to processes, templates, systems, and performance frameworks.
• Conducts negotiations within competitive and non-standard procurement processes and contract amendments.

WHAT WE'RE LOOKING FOR

• Successful completion of a Community College Diploma or approved equivalent combination of education and experience.
• Successful completion of one of the following certification programs:
  • Certified Professional Public Buyer (CPPB) or Certified Public Procurement Officer (CPPO) from the Universal Public Procurement Certification Council (UPPCC)
  • NIGP Certified Procurement Professional (NIGP CPP) from the NIGP Certification Commission.
  • Supply Chain Management Professional (SCMP)from Supply Chain Canada (SCC)
  • Certified Supply Chain Leader (CSCL) from the National Institute of Supply Chain Leads (NISCL)
  • Certified Supply Chain Professional (CSCP) from the Association for Supply Chain Management (ASCM),
• Minimum five (5) years’ progressively responsible experience in a public sector environment in procurement, and1yearof demonstrated people leadership experience gained through supervising staff and/or leading projects, working groups, committees, or organizational initiatives that require collaboration, influence, and accountability for results.
• Demonstrated experience coordinating competitive procurement processes for the purchase of goods and services.
• Comprehensive knowledge of facilities services, property maintenance requirements, and vendor management.
• Demonstrated knowledge of relevant Standards, Acts and Regulations.
• Ability to demonstrate the Region’s leadership and corporate core competencies.

Scheduled Weekly Hours

35

Scheduled Shifts

Operational Hours

Close Date

November 16, 2026

# of Hires Needed

1

Union

Non Union Staff

All employment opportunities are recorded on a 24-Hour Career Line and may be accessed by calling 1-877-464-9675 ext. 75508. We thank all candidates for their interest; however, only those selected for an interview will be contacted. Please be advised, York Region uses email as the primary means of communication with candidates and does not use AI technology in any part of the recruitment process. Please ensure your email address is up to date, checked frequently (including your spam folder), and accepts messages from unknown users.

York Region is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process. We respect, encourage and celebrate our diversity, aiming to build a qualified workforce that reflects the population we serve. Should you require an accommodation under the Human Rights Code during the recruitment and selection process, including accessible formats and communication supports, please email [e-mail] or call 1-877-464-9675 extension 75506. Accommodations for applicants with disabilities are available upon request during recruitment processes and throughout employment.