Program Manager A - Workforce Education Services

Clark College; Vancouver; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Program Manager A to lead and support Workforce Education Services. This role involves supervising work-study staff, managing student inquiries, and ensuring compliance with grant guidelines. The ideal candidate will thrive in a diverse environment and contribute to closing equity gaps in education. With a hybrid work schedule and a commitment to employee wellness, this position offers a unique opportunity to make a meaningful impact in the lives of students while enjoying a healthy work-life balance.

Benefits

Flexible work schedules

Medical and dental insurance

Retirement plan

Tuition waiver

On-campus early childhood education care

Gym and recreation facilities

Work/life balance workshops

Qualifications

• One year of experience working with diverse student populations.
• Demonstrated ability to supervise and mentor staff.

Responsibilities

• Oversee personnel decisions involving student employees.
• Conduct check-ins and audits related to WES processes.

Skills

Customer Service

Supervisory Skills

Communication Skills

Policy Interpretation

Relationship Building

Education

Associate's Degree

Tools

Microsoft Office Suite

Job description

Description

Clark College is currently accepting applications for a full-time, permanent classified Program Manager A in the Workforce Education Services (WES) department. This position is eligible for a hybrid work schedule of Monday-Thursday on campus, Fridays remote. The hybrid schedule is subject to change based on the needs of the college.

The Program Manager A supports the delivery of WES programs such as Basic Food Employment & Training (BFET), WorkFirst, Worker Retraining, Opportunity Grant, Supporting Students Experiencing Homelessness, Re-Entry, Passport to College, and Emergency Grant. This position is primarily responsible for providing supervision and training to work-study staff, triaging student inquiries, including monitoring triage and outreach for the WES student application.

WES programs provide financial assistance and support services to students that meet diverse program requirements to assist in closing the equity gaps in enrollment, retention, and completion.

At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees.

Position Responsibilities

JOB DUTIES AND RESPONSIBILITIES:

• Oversee personnel decisions involving student employees. Recommend hiring, dismissal, disciplinary action, and position allocation as related to student employees.
• Supervise work-study staff to include establishing schedules, facilitating training, creating training aides, and processing time and leave reporting.
• Monitor and collaborate with other staff for front end support.
• Conduct check-ins and audits related to WES processes, application outreach, and student inquiries.
• Maintain WES office supply/equipment inventory and process orders for new supplies/equipment as needed.
• Maintain WES Office Bookings calendars and collaborate with WES staff for office coverage needs.
• Support Director of WES with monitoring WES program budgets, including work study-related budgets, goods and services, and travel.
• Monitor payroll reports and collaborate with Business Services on time and effort reporting.
• Participate in WES and Student Affairs meetings.
• Perform related duties as required.

Qualifications

POSITION REQUIREMENTS AND COMPETENCIES:

Candidates will be evaluated based on application materials, including the supplemental questions and personal interview(s), and will be required to demonstrate competencies in the following areas:

• Associates degree or equivalent course work.
• One (1) year of experience working with an academically, culturally, and economically diverse student population.
• Experience interpreting and applying policies, rules and regulations, working within grant guidelines to determine program eligibility and to ensure compliance.
• Demonstrated supervisory or lead experience that shows the ability to supervise, guide, and mentor staff.
• Experience working with Microsoft Office Suite, including Word, Excel, and Outlook.
• Experience effectively building and maintaining strong relationships with a variety of diverse people and providing excellent customer service that consistently meets or exceeds the needs of students, colleagues, and the public.

• Experience effectively coordinating activities, services, and schedules to ensure smooth and efficient operation of work, with a strong attention to detail.
• Excellent written and oral communication skills to effectively communicate with diverse groups and individuals.

Supplemental Information

JOB READINESS/WORKING CONDITIONS:

• Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds.

• The initial appointment will include a 6-month probationary period and the employee will earn permanent status after successfully completing probation.
• This position is represented by Washington Public Employees Association.
• Prior to a new hire, a background check including criminal record history will be conducted which includes a sexual misconduct background check as required under RCW 28B.112.080. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

WHAT WE OFFER:

• A healthy work/life balance for our employees with the opportunity for flexible work schedules and remote work depending on position and college needs.
• McClaskey Culinary Institute offers fast, fresh, and healthy dining options for students, faculty, staff, and the community. The space, located in Gaiser Hall, features three kiosks, a full-service retail bakery and barista bar, grab-and-go items, and a student-run restaurant.
• Coffee Lounge in Hannah Hall and Clark Cafe in Joan Stout Hall.
• Campus bookstore offers snacks, apparel, and specialty supplies.
• On-campus early childhood education care program (pending registration and availability).
• Gym and recreation facilities available for membership.
• Clark promotes wellness with a variety of different workshops and events.

SALARY/BENEFITS:

Salary Range: $4,194 - $5,643/month | Step A-M (commensurate with qualifications and experience) | Range: 48 | Code: 107R

Successful candidates typically start at the beginning of the salary range and receive scheduled salary increment increases.

Clark College offers an exceptional benefits package that includes vacation/sick leave; medical, dental, life and long-term disability insurance; retirement; and tuition waiver.

APPLICATION DEADLINE:

Required application materials must be completed and submitted online by 3 p.m., May 27, 2025.

REQUIRED ONLINE APPLICATION MATERIALS:

• Clark College online application
• Current resume, with a minimum of three (3) references listed.
• Cover letter describing background and experience related to qualifications and responsibilities of the position.
• Responses to the supplemental questions included in the online application process.

Please apply online at www.clark.edu/jobs.

To contact Clark College Human Resources, please call [phone] or email [e-mail].

DISABILITY ACCOMMODATIONS

Upon request, accommodations are available to persons with disabilities for the application process. Contact Human Resources at [phone] or by video phone at [phone].

SECURITY

The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, [phone] or [e-mail]. The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here: http://www.clark.edu/campus-life/student-support/security/report.php.

ELIGIBILITY VERIFICATION

If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work.

CORRECTIONS OR EXTENDED NOTICES

Corrected or extended notices will be posted online and in the Human Resources Office.

Clark College's Office of Diversity, Equity, and Inclusion (ODEI) supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Social Justice Leadership Institute, Cross Institution Faculty of Color Mentorship program, Administrators of Color Leadership Program, and Faculty and Staff of Color Conference.

Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply. Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community. The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Thao Schmidt, Director of Employment Services, 360-992-2628, [e-mail], 1933 Fort Vancouver Way, Baird 142, Vancouver, Washington 98663. Clark College is a smoke-free/drug free environment. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice.

Clark College Human Resources

May 1, 2025

25-00027