Program Manager

DASCH INC; Winnipeg; On-site; CAD 53,000 - 65,000; Full time

Benefits offered by this job

Extended health care

Dental care

Vision care

Life coverage

Maternity and parental leave top-ups

Employee and Family Assistance Program

4 weeks’ vacation

6 wellness days

RRSP and TFSA plans (optional)

Registered Pension Plan with employer‑

Long-term disability

Employer-matching contributions

Job summary

DASCH in Winnipeg, MB, seeks a Program Manager to lead multiple locations, ensuring program quality, staff supervision, and regulatory compliance. You will manage budgets, audits, and collaboration with families and service providers.

A key on-call escalation role supports operations across sites. Qualifications include a university degree or certificate in disability support, 5+ years of leadership, and a Manitoba Class 5 license.

Qualifications

• Leadership experience in disability services or related field.
• Strong communication and problem-solving skills.
• Experience supervising staff and ensuring program quality.

Responsibilities

• Ensure consistent, high-quality program delivery across locations.
• Provide leadership and supervision to staff; conduct performance reviews.
• Maintain program compliance with policies, licensing, and regulations.
• Oversee budgets, fiscal reporting, and resource allocation.
• Act as primary contact for families, case workers, and service providers.
• Participate in on-call rotation and escalation for operations.

Skills

Leadership

Communication

Problem-solving

Staff performance

On-call support

Education

University degree or Certificate in Community and Disability Support

Job description

Make a move to a career that caresJoin one of the most innovative organizations in the disability services sector where you can bring joy, independence, and possibility into someone’s life—every single day.Who we are (more than just a workplace)DASCH helps people with intellectual disabilities in Winnipeg to reach their full potential. We collaborate with families and allied professionals to support youth and adults so they can live, work, play and thrive in an inclusive, accessible, and responsive environment.What you should know about us: We aim to build an inclusive community that values people with intellectual disabilities. We support people living in more than 50 homes throughout Winnipeg. People at DASCH have access to recreational and life skills development. Our DASCHWorks program provides support and opportunities for employment, financial stability, and independence. Specialized professionals offer support in areas such as life skills, behaviour management, nutrition, and mental health. We are known for exceptional service. Part of that comes from providing our team members with the comprehensive training, support, and recognition they deserve to succeed. This is a place where people can flourish and grow their careers.Position SummaryUnder the direction of the Chief Operating Officer, the Program Manager is responsible for the overall leadership, performance, and compliance of assigned locations. The Program Manager is accountable for program quality, staff supervision, operational oversight, financial performance, and regulatory compliance across their portfolio.This position acts as the primary decision-maker and escalation point for staffing, program, and compliance matters while maintaining strong relationships with families, government, and professional services.Work Hours:Full TimeMust be able to flex work hours based on position needsParticipation in an on-call rotationStarting Salary: $58,760.00 per yearEmployer-Paid Benefits:Extended health careDental careVision careLife coverageMaternity and parental leave top-upsEmployee and Family Assistance ProgramAdditional Benefits:4 weeks’ vacation available as accrued6 wellness daysOptional RRSP and TFSA plansRegistered Pension Plan with employer-matching contributions after one yearLong-term disability coveragePaid mileageEmployer-paid training and development opportunitiesRole & ResponsibilitiesEnsure consistent, high-quality program delivery across all assigned locationsProvide leadership, supervision, and performance management to staffConduct regular reviews, audits, and evaluations of program quality and documentationMaintain oversight of individual care to ensure alignment with plans and best practicesEnsure compliance with DASCH policies, licensing standards, and employment regulationsReview and approve incident reports and ensure appropriate follow-up and resolutionIdentify risks, trends, and compliance issues and implement corrective actionsMaintain accountability for budgets, financial reporting, and resource allocationServe as the primary contact for families, case workers, and external service providersLead and attend meetings (IPP/PATH, medical, licensing, etc.)Provide direction and support to Senior Direct Support ProfessionalsEnsure clear expectations for operations, documentation, and quality of careParticipate in an on-call rotation and act as the escalation point for operational issuesSkills & QualificationsUniversity degree in a related discipline and/or Certificate in Community and Disability Support with significant leadership experienceMinimum five (5) years of leadership and/or management experienceStrong leadership, communication, and problem-solving skillsSound knowledge of intellectual disabilities and service deliveryAbility to lead, coach, and manage staff performance effectivelyValid Manitoba Class 5 Driver’s License with access to a vehicleAt DASCH we promote an inclusive, and diverse workplace. We would like to provide you with the ongoing opportunity to disclose if you have a disability, whether permanent, temporary, visible or invisible, that would require a need for assistance during the recruitment and onboarding process. We will then work with you to develop individualized accommodation that will meet your needs.Should you require an Accessibility Accommodation, please email [e-mail] for best support.Ready to apply? (“check” these details first)Before you click on the “apply now” button, know that to work at DASCH, you have to provide satisfactory background checks, including a Criminal Record Check with a Vulnerable Sector Search, Adult Abuse Registry check and Child Abuse Registry check. We will accept checks you have completed within three months of applying. We will also ask you for employment references.