Program Manager

Mace; Toronto; On-site; CAD 124,000 - 138,000; Full time

Job summary

Mace seeks a Programme Manager responsible for overseeing multiple projects, monitoring program progress, and liaising with senior leaders to analyze performance indicators. This full-time role requires strong technical expertise and leadership qualities, ideal for candidates with experience in high-value infrastructure projects.

Qualifications

• Broad experience in project/program management.
• Proven track record on high-value infrastructure projects.
• Exceptional attention to detail and strong organizational skills.

Responsibilities

• Supporting multiple project and program teams through delivery life cycle.
• Monitoring and reporting on program-level progress.
• Managing special projects as requested by Metrolinx.

Skills

Technical Management Expertise

Leadership & Behavioural Qualities

Education

Degree or equivalent qualification in program/project/commercial management

Tools

Planning and project management tools

Job description

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At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site.

Within our consult business, we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project.

Our Values Shape The Way We Consult And Define The People We Want To Join Us On Our Journey, They Are

• Safety first - Going home safe and well
• Client focus - Deliver on our promise
• Integrity - Always do the right thing
• Create opportunity - For our people to excel
  
  

You’ll Be Responsible For

• Supporting multiple project and program teams through various stages of the delivery life cycle.
• Monitoring and reporting on program-level progress.
• Providing advice and support to the Head of PDP, including assistance with service delivery, internal communications, resourcing, and other ad hoc needs.
• Maintaining and upgrading the organizational structure and operating model for the PDP, ensuring alignment with and enhancement of the Metrolinx/CPG structure.
• Managing special projects as requested by Metrolinx. These are typically short-term initiatives that fall outside the scope of the annual work plans.
• Fostering, managing, and maintaining strong client relationships.
• Liaising with senior Metrolinx leaders to collect and analyze KPI scores related to corridor team and embedded resource performance, ensuring corrective or improvement actions are tracked and completed as needed.
• Evaluating and establishing best-practice program policies, processes, and procedures in alignment with the agreed-upon program delivery approach.
• Reviewing existing conditions and implementing industry best-practice processes.
• Promoting collaboration and building strong relationships within the PDP organization and across all relevant Metrolinx teams.
  
  

You’ll Need To Have

• Technical Management Expertise
• Skilled in identifying and analysing project, program, and business risks.
• Experienced in establishing effective project control systems and procedures.
• Broad understanding of project/program technologies, planning, and delivery methodologies.
• Proficient in monitoring and reporting program-level progress, ensuring efficient and effective resource utilization across the program.
• Knowledgeable in various contract, commercial, and governance procedures.
• Exceptional attention to detail and strong organizational skills to maintain accurate internal and external data and reporting.
• Proactively identifies opportunities for innovation and improvements to existing work practices.
• Strong writing and content development skills for producing high-quality written and presentation materials.
• Leadership & Behavioural Qualities
• Demonstrates core competencies at a high level of development.
• Effectively engages with a broad group of senior and technical staff to maintain high levels of motivation and team engagement.
• Anticipates and forecasts key risks and opportunities to ensure alignment with the PDP’s core vision.
• Actively listens to others and considers diverse perspectives with respect.
• Prioritizes team success over individual interests.
• Understands client priorities and adapts effectively to evolving requirements.
• Coordinates workstreams and develops actionable plans with key stakeholders to support successful implementation.
• Thrives in fast-paced, high-pressure environments with frequent change and ambiguity.
• Self-motivated and proactive, with a strong ability to manage time and tasks independently.
  

You’ll Also Have

• Broad experience and understanding of project and program management.
• Proven track record working on high-value infrastructure projects, preferably within the rail sector.
• Strong knowledge of planning and project management tools and techniques.
• Awareness of safety considerations in operational and project delivery environments.
• Solid understanding of contractual matters within a project context.
• Experienced in producing high-quality written and presentation materials for senior project and program stakeholders.
• Holds a degree or equivalent qualification, with professional experience in one or more disciplines related to program, project, or commercial management.
  
  

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria, please apply as you may still be the best candidate for this role or another role within our organisation.

We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management and Information Technology

• Industries

  Construction

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