Program Manager

Axis Family Resources Ltd; Comox; On-site; CAD 65,000 - 85,000; Full time

Job summary

A leading social services organization is seeking a passionate Program Manager to lead their Specialized Supportive Housing and Community Living Services programs. The role involves overseeing operations, empowering teams, and maintaining strong community relationships to enhance the lives of the Persons Served. Ideal candidates have a diploma in Community Services, relevant experience, and excellent communication skills.

Benefits

Meals and mileage included

Level 1 First Aid training provided

CPI Non-Violent Crisis Intervention Training provided

Extensive in-house trainings

Preferred Vendor Program discounts

Employee referral incentive

Wellness initiatives and team days

Up to 3 weeks of paid holidays annually

Extended health benefits

Employee Assistance Program

Qualifications

• At least 2 years’ related work experience.
• Direct program delivery experience in the community social services sector is preferred.
• Previous supervisory experience is an asset.

Responsibilities

• Lead and oversee Specialized Supportive Housing and Community Living Services programs.
• Empower teams through trauma-informed Leadership and support crisis situations.
• Maintain strong relationships with Persons Served and community partners.

Skills

Effective written communication

Effective verbal communication

Education

Diploma in Community Services or Human Services

Job description

We are seeking a passionate and dynamic Program Manager to lead our Specialized Supportive Housing and Community Living Services programs. This is the opportunity to meaningfully impact the lives of our Persons Served while overseeing program operations and ensuring excellence in the service delivery.

In this role, you will be responsible for empowering teams through trauma-informed Leadership, including training, scheduling, and participation in recruitment. You will support crisis situations, maintain strong relationships with Persons Served, their families, and community partners, and play a key role in fostering a positive, collaborative work environment. If you are adaptable, thrive in fast-paced settings, and are committed to professionalism and excellence, we want to hear from you!

About Axis Family Resources Ltd. :

Axis Family Resources Ltd. is a leading British Columbia-based social services organization using a trauma-informed lens. We have maintained our CARF accreditation since 2003 and COR since 2023. Axis encourages promotion from within and invests in our people through ongoing training and career development.

Our mission is to be the leader in the delivery of community based social services while enhancing the lives of the diverse people we serve, our employees, and our partners. Meeting our Mission means recruiting individuals who are passionate about making a difference.

Qualifications & Requirements :

• A diploma in Community Services, Human Services, or other related discipline
• At least 2 years’ related work experience; Direct program delivery experience in the community social services sector with a demonstrated working knowledge of community-based programs and related provincial and community support is preferred
• Previous supervisory experience is an asset
• Clear Criminal Record Check (agency conducted, expenses covered)
• Effective written and verbal communication

Benefits for everyone :

• Meals and mileage included
• Level 1 First Aid (including CPR) training and certification provided
• CPI Non-Violent Crisis Intervention Training provided
• Extensive in-house trainings provided, including Complex Trauma practice
• Exclusive Preferred Vendor Program discounts on internet, cell phone, home insurance, etc.
• Employee referral incentive
• Wellness initiatives and team day events

Full-time and part-time eligible employees receive the following :

• Up to 3 weeks of paid holidays annually (beginning in the first year)
• Extended health benefits (dental, vision, prescription, etc.)
• Paramedical health benefits (chiropractor, massage, naturopath, etc.)
• Employee Assistance Program (offering short term counselling services, etc.)

Additional Information :

• A moderate level of physical fitness is an asset as direct delivery of program activities may involve standing, walking, exercising with the youth or adult, bending, lifting, etc.
• This position may require flexibility in working outside the typical Monday – Friday office hours