Program Director, Ambulatory Care

Halton Healthcare; Oakville; On-site; CAD 141,000 - 178,000; Full time

Job summary

An established industry player is seeking a Program Director for Ambulatory Care to lead strategic initiatives across multiple sites. This role emphasizes collaborative leadership, focusing on quality patient care and effective resource management. The ideal candidate will possess a Master's degree and significant experience in clinical and administrative leadership. Join a progressive healthcare organization that values diversity and inclusion, and make a meaningful impact on patient experiences and community health.

Qualifications

• Master’s degree required; clinical and administrative leadership experience essential.
• Proven ability to build relationships and manage change effectively.

Responsibilities

• Provide strategic leadership for Ambulatory Care across all sites.
• Ensure high-quality patient care and effective resource management.

Skills

Leadership

Strategic Planning

Quality Improvement

Financial Management

Communication

Data Analytics

Education

Master’s degree in Business

Healthcare Administration

Nursing

Job description

• Shift Schedule (Hours are subject to change based on operational needs): Mon-Fri – 7.5 hour day shifts
• Employment Status: Permanent Full-time
• Department: OT Program Management Ambulatory Care
• Site Location: Multi-Site (Oakville, Milton, Georgetown)

Company Description

Halton Healthcare’s vision of Exemplary patient experiences, always, goes beyond just the patient experience; it has shaped our entire culture and remains at the core of every interaction in our organization, from our patients & families to our staff, physicians and volunteers. We believe in exemplary PEOPLE experiences always!

At Halton Healthcare you will thrive in a healthcare culture and environment that embraces inclusion, diversity and belonging with ‘exemplary patient care, always’ at the heart of everything we do.

We empower our people to be the very best they can be so they can make a difference for our patients and the communities we serve.

Halton Healthcare takes great pride in providing quality, compassionate healthcare services to our rapidly growing communities. As a progressive and vibrant healthcare organization, we are committed to being an innovative center of excellence in community hospital care.

Job Description

The Program Director for Ambulatory Care will provide strategic and operational leadership for the Ambulatory Care program across all Halton Healthcare and community sites. This role requires a collaborative leader who will work closely with the Program Medical Director to drive the program’s strategic vision, ensure high-quality patient care, and promote effective resource management. The Program Director will also shape organizational culture, foster cross-functional collaboration, and support corporate projects impacting organizational and patient care outcomes.

Specifically, the Program Director will:

• Develop and implement a strategic plan for the Ambulatory Care program aligned with the organization’s overall strategic plan and vision.
• Assess and address the need for new or expanded services based on performance analytics and evolving patient needs.
• Work collaboratively with the Program Medical Director and other key stakeholders.
• Coordinate internal and external planning efforts to support regional and provincial initiatives.
• Facilitate the integration and redesign of services to enhance program effectiveness.
• Establish Program goals that are aligned with the organization’s strategic priorities
• Shape organizational culture and climate by creating an environment that aligns with HH’s values, promotes equity and inclusion, supports the interdisciplinary teams and enables continuous quality improvement.
• Facilitatecross-functional collaboration with clinical teams to ensure timely and appropriate patient care;ensuringpatients and families are supported and informed throughout their care journey.
• Support fundraising efforts and represent the organization at regional and provincial levels.
• Use data analytics to understand utilization trends and performance management.
• Ensure the program focuses on quality patient care and adheres to best practices.
• Monitor performance indicators and develop action plans for continuous improvement.
• Address patient safety concerns and implement risk mitigation strategies; support quality review processes and investigate critical incidents.
• Coordinateand align resources through effective planning and budgeting, to ensure the delivery of high quality, evidence based patient care in the most cost effective manner possible.
• Supportcorporate projects that impact organizational functioning and/or patient care.
• Participate in corporate committees and initiatives, and seek feedback to refine leadership approaches.
• Fosteran environment of learning and development for Program staff through coaching, managing performance and mentoring.
• Cultivatea positive labour relations environment within the Program and applies policies and appropriate collective agreement language consistently and fairly.

Qualifications

• Master’s degree in Business, Healthcare Administration, Nursing, or a related field.
• Current registration with the College of Nurses of Ontario or other relevant health regulatory college.
• Minimum of 7 years of clinical and administrative leadership experience in an acute care medical setting.
• Recent experience managing outpatient or ambulatory care programs.
• Proven ability to build collaborative relationships and optimize communication strategies.
• Demonstrated success in setting goals, resolving conflicts, and managing change.
• Expertise in resource allocation, financial management, and quality improvement.
• Ability to foster a supportive learning environment and drive organizational performance.

Additional Information

Internal Applications Due: May 16, 2025

Salary Range:$141,738 - $177,173

Halton Healthcare is an equal opportunity employer who is committed to integrating diversity, equity and inclusion throughout our operations, policies and culture. If you are passionate about what you do, motivated by a job well done, and as committed to excellence, quality and patient satisfaction as we are, we'd like to hear from you. Please attach your current resume directly to this posting.

We thank all those who apply but only those individuals selected for further consideration will be contacted.

Halton Healthcare is committed to providingaccommodations for applicants with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, Halton Healthcare will provide accommodations throughout the recruitment and selection process. If you require an accommodation, we will work with you to meet your accommodation needs to ensure your equal participation.

All new hires must be fully compliant with our Vaccination Policy as a condition of employment with Halton Healthcare. Successful applicants will be required to provide proof of vaccination or proof of a documented medical exemption as part of the hiring process.

All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.