Program Coordinator

Avior Produits Intégrés; Laval (administrative region); On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive group insurance plan (d

RRSP with employer contribution

Up to 6 weeks of vacation based on sen

5 personal days per year

12 paid holidays per year

Summer schedule

And much more!

Job summary

Avior Integrated Products in Laval, Quebec seeks a Program Coordinator to manage customer programs from entry to delivery, ensuring cost performance and high service levels. You will work with Receiving, Shipping, Planning, and Inspection to resolve issues and improve efficiency.

The role requires at least 1 year of relevant experience, strong communication skills in English and French, and proficiency in Microsoft Office; Power BI is a plus.

Qualifications

• At least 1 year of relevant experience.
• Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Microsoft Project.
• Knowledge of Power BI is considered an asset.
• Professional proficiency in both French and English, spoken and written, to communicate regularly with customers and business partners located outside Quebec.
• Excellent communication and customer-service skills.
• Strong analytical and problem-solving abilities.
• Versatility, organization, accuracy, and strong attention to detail.
• Ability to manage multiple files and priorities simultaneously.
• Strong teamwork and cross-functional collaboration skills.

Responsibilities

• Represent Avior when interacting with customers and provide outstanding service
• Prepare and deliver presentations for customers
• Coordinate all aspects of assigned programs with the team, including delivery performance and cost control
• Collaborate with the Receiving, Shipping, Planning, and Inspection departments to resolve program-related issues
• Participate in analyzing issues raised within the team and implementing solutions to improve customer satisfaction and operational efficiency
• Identify delivery delays or performance gaps and implement corrective action plans
• Create and open estimating files in the computer system and coordinate the required documentation
• Enter customer orders into the computer system
• Participate in weekly program-related meetings
• Perform all other related duties

Skills

Customer service

Communication

Analytical thinking

Problem-solving

Multitasking

Teamwork

Education

DEC or Bachelor's in Business Administration

Tools

Microsoft Office

Microsoft Project

Power BI

Job description

Avior Integrated Products is a growing Quebec-based company operating four facilities specialized in the manufacturing of high-precision aerospace components. Our customers include industry leaders such as Airbus, Bombardier, Boeing, and Bell Flight.

At Avior, we manufacture flight-critical parts that help bring the aerospace industry's most ambitious projects to life. Driven by innovation, quality, and the expertise of our teams, we offer a dynamic work environment where every employee plays a meaningful role in our success.

The incumbent plays a key role in coordinating assigned programs and serves as a primary point of contact between Avior and its customers. This individual oversees program activities, from order entry to monitoring delivery and cost performance.

Working closely with the Receiving, Shipping, Planning, Inspection, and other relevant departments, the Program Coordinator actively contributes to resolving issues and implementing solutions that improve customer satisfaction and operational efficiency.

This position is ideal for a versatile, organized, and detail-oriented individual with a strong commitment to customer service and the ability to manage multiple priorities effectively.

Benefits

In addition to offering job stability and opportunities to develop your skills, Avior provides a comprehensive range of benefits, including:

• Competitive salary
• Comprehensive group insurance plan (dental, medical, life insurance, disability insurance, etc.)
• RRSP with employer contribution
• Up to 6 weeks of vacation based on seniority
• 5 personal days per year
• 12 paid holidays per year
• Summer schedule
• And much more!

Responsibilities

• Represent Avior when interacting with customers and provide outstanding service
• Prepare and deliver presentations for customers
• Coordinate all aspects of assigned programs with the support of the team, including delivery performance and cost control
• Collaborate with the Receiving, Shipping, Planning, and Inspection departments to resolve program-related issues
• Participate in analyzing issues raised within the team and implementing solutions to improve customer satisfaction and operational efficiency
• Identify delivery delays or performance gaps and implement the necessary corrective action plans
• Create and open estimating files in the computer system and coordinate the required documentation
• Enter customer orders into the computer system
• Participate in weekly program-related meetings
• Perform all other related duties

Education

• College diploma (DEC) or bachelor's degree in Business Administration or a related field

Skills and Qualifications

• At least 1 year of relevant experience
• Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Microsoft Project
• Knowledge of Power BI is considered an asset
• Professional proficiency in both French and English, spoken and written, to communicate regularly with customers and business partners located outside Quebec
• Excellent communication and customer-service skills
• Strong analytical and problem-solving abilities
• Versatility, organization, accuracy, and strong attention to detail
• Ability to manage multiple files and priorities simultaneously
• Strong teamwork and cross-functional collaboration skills