Program Assistant - Job ID: 2026-114

Parkdale Queen West CHC; Toronto; On-site; CAD 42,000 - 50,000; Full time

Job summary

Parkdale Queen West Community Health Centre is seeking a Program Assistant to support perinatal programs including the Infant Feeding Program, 5Ps, and GST. The role provides essential back-up to the IFP Coordinator, helps coordinate lactation support, and contributes to program evaluation and client engagement data.

The successful candidate will assist with pre- and post-natal programs, maintain inventory and documentation, and support the food bank and donation efforts across 5Ps and GST

Qualifications

• Post secondary diploma/certificate in relevant field and proficiency in MS Word, Excel, Outlook, internet browsing.
• Three years work experience in a non-profit or community health centre environment is considered a definite asset.
• Knowledge of the Parkdale Community and parenting/family support resources in Parkdale.

Responsibilities

• Assist with managing IFP supply inventory in collaboration with the Project Coordinator.
• Provide occasional back-up support to the IFP Coordinator in allocation & distribution of supplies and lactation support services for registered clients.
• Assist with the delivery of the monthly IFP breastfeeding circle.
• Collect and collate client feedback to support ongoing IFP program evaluation.
• Support staff and clients in weekly pre- and post-natal programs.
• Gather and maintain accurate client engagement data and complete group encounters using EMR or other tools.
• Track e-voucher and presto ticket inventory and ensure timely, accurate distribution to program participants.
• Provide support for the food bank program and backup for the Food Room Worker when needed.
• Support program staff with preparation and maintenance of client database documentation.
• Assist with maintenance of the donation program across 5Ps & GST programs.
• Attend and contribute to debriefing meetings, when appropriate.
• Other duties as assigned.

Job description

JOB POSTING

Full-Time Permanent Position

Roncesvalles Satellite site

Program Assistant

Full-Time Regular Position, 1.0 FTE (35 hours/week), Bargaining Unit: UFCW - Local 175

Parkdale Queen West Community Health Centre

Parkdale Queen West Community Health Centre (PQWCHC) is a dynamic, community-based health care organization that has historically served mid-west downtown Toronto and now provides outreach services across the entire city. Offering a broad range of services, including primary health care, dental care, harm reduction, health promotion, counselling, and community development programming, we are also committed to serving people who face barriers to health care, and we strive to reduce these barriers. PQWCHC is a multi-sited organization.

We are seeking an experienced Program Assistant who shares our passion for making a difference; you see this role as an opportunity to take the next step in your successful career while contributing to a vision of Inclusive Communities. Responsive Healthcare. Healthier Lives.

Reporting to the Admin Supervisor, Health Promotion, the Program Assistant provides general assistance each week to PQWCHC’s perinatal programs: Infant Feeding Program (IFP), Parkdale Parents Primary Prevention Project (5Ps), and Great Start Together (GST). The 5Ps & GST programs support multi-stressed families with young children 0-6 years of age. The Infant Feeding Program provides support to new parents to meet their breastfeeding and other infant nutrition needs across three programs: 5Ps, GST, and Healthy Beginnings at The Stop Community Food Centre.

General Responsibilities:

• Assist with managing IFP supply inventory in collaboration with the Project Coordinator.
• Provide occasional back-up support to the IFP Coordinator in the allocation & distribution of supplies and arranging lactation support services for registered clients.
• Assist with the delivery of the monthly IFP breastfeeding circle.
• Assist in collecting and collating client feedback to support ongoing IFP program evaluation.
• Support staff and clients in weekly pre- and post-natal programs.
• Gather and maintain accurate client engagement data and complete group encounters, using EMR or other tools, as required.
• Track e-voucher and presto ticket inventory and ensure timely, accurate distribution to program participants.
• 
  Provide support for the food bank program and, when needed back-up support for the Food Room Worker.
• Support program staff with preparation and maintenance of client database documentation.
• Assist with maintenance of the donation program across 5Ps & GST programs.
• Attend and contribute to debriefing meetings, when appropriate.
• Other duties as assigned.

Qualifications:

• Post secondary diploma/certificate in relevant field and proficiency in commonly used software applications (e.g. MS Word, Excel, Outlook, internet browsing, etc.).
• Three years work experience in a non-profit or community health centre environment is considered a definite asset.
• Knowledge of the Parkdale Community and parenting/family support resources in Parkdale.
• Experience and understanding of the issues related to newcomers and multi stressed families.
• Previous experience and knowledge of women’s health issues.
• Excellent interpersonal skills with the ability to function both as a team player and independently.
• Ability to perform the full range of duties as required in this position including some lifting of weight (up to 40 lbs).
• Experience working in a feminist, anti-oppression framework.
• Fluency in a language relevant to the Parkdale community, in addition to English is an asset.
• Food Handling Certification is an asset

Compensation:

$41,547 to $50,021 per annum, plus Group Benefits and HOOPP (Health Care of Ontario Pension Plan).

Please also note that the successful candidate will be required to provide a police vulnerable sector check as a condition of employment, however strong consideration is made to the type of offense. Employment is conditional upon having had a full series of COVID-19 vaccinations (2 doses, plus booster within 6-12 months) 14 days before starting employment.

PQWCHC is committed to the principles of access and equity. PQWCHC is committed to reflecting the diversity of the communities it serves and we encourage applicants who reflect Toronto’s indigenous, LGBTQ2, racial, and cultural diversity. We welcome and encourage applications from all qualified candidates, including people with disabilities. Accommodations are available on request. Parkdale Queen West CHC is in full compliance of the Ontario Human Rights Code and does not discriminate on the ground of records of offenses.