Program Assistant (Casual), School of Media and Information Technology

NAIT International; Edmonton; On-site; CAD 36,000 - 45,000; Full time

Benefits offered by this job

Benefits program

Paid time off between holidays

Hybrid work arrangements

Job summary

NAIT is seeking an Administrative Support IV to handle a range of complex and diverse duties in support of a specified area. The role focuses on efficient day-to-day operations, data handling, visitor interactions, and providing program information.

Applicants should have a High School Diploma or higher, a related certificate or diploma, and several years of related experience. The position is covered by AUPE and offers a competitive salary with benefits and flexible work arrangements.

Qualifications

• Knowledge of program-related policies, guidelines, and procedures.
• Good understanding of organizational policies and procedures.
• Knowledge of office administration theories and principles.
• Knowledge of office equipment and related software.
• Knowledge of customer service methods and techniques.
• Ability to lift up to 11 kg (25 lbs).

Responsibilities

• Entering and maintaining data in relevant systems.
• Receiving and directing visitors.
• Responding to inquiries.
• Providing detailed program-related information.
• Coordinates room bookings, schedules appointments, processes mail and manages the creation and maintenance of office files.
• Maintaining website content.
• Preparing materials.
• Ordering office supplies and catering services.
• Distributing and assisting with the completion of forms.
• Maintaining information media.
• General office equipment maintenance, desktop publishing, typing and distribution of documents.

Job description

Ready to start your next chapter with NAIT? At NAIT, we’re passionate about building a team of talented, dedicated professionals who share our commitment to excellence and innovation. Your skills and experience can shape the future of education and make a real impact in our community.

Important Application Deadline Notice Please note that Workday closes job postings at 11:59pm MST on the day before the posting end date listed above. To ensure your application is received, submit no later than 11:59pm MST the day prior to the posting end date.

Positions at this level perform complex and diverse administrative duties to support a particular area. Incumbents typically provide comprehensive support to a varied group of staff, ensuring efficient coordination of day-to-day operations.

Key Responsibilities

• entering and maintaining data in relevant systems
• receiving and directing visitors
• responding to inquiries
• providing detailed program-related information
• coordinates room bookings, schedules appointments, processes mail and manages the creation and maintenance of office files
• maintaining website content
• preparing materials
• ordering office supplies and catering services
• distributing and assisting with the completion of forms
• maintaining information media
• general office equipment maintenance, desktop publishing, typing and distribution of documents (including meeting minutes), and the production of reports
• reconciling credit accounts, maintaining office supply budgets, or coding invoices
• may supervise a small team responsible for routine or lower complexity tasks

Skills & Abilities

• Knowledge of program-related policies, guidelines, and procedures
• Good understanding of organizational policies and procedures
• Knowledge of office administration theories and principles
• Knowledge of office equipment and related software
• Knowledge of customer service methods and techniques
• Ability to lift up to 11 kg (25 lbs)

Qualifications

• High School Diploma or equivalent
• Certificate OR Diploma in a related field
• Several years of related experience is required
• Equivalencies for required qualifications may be considered
• Applicants with education credentials earned outside of Canada should have their credentials evaluated by World Education Services (WES), International Qualifications Assessment Service (IQAS) or the Comparative Education Services (CES)

Classification – Administrative Support IV

This position is covered by the Alberta Union of Provincial Employees (AUPE) Collective Agreement.

Remuneration

Refer to salary range noted on this posting, plus 12% in lieu of statutory holidays and vacation pay. The compensation range for this job posting is : $25.66 - $33.12

About NAIT

We are known as one of Alberta’s top employers. Being part of a community that makes a difference in the lives of students, staff, industry clients and partners, NAIT’s culture reflects our shared values of respect, collaboration, celebration, creativity, and accountability. People are what make NAIT great, and we prioritize the employee experience.

For eligible positions, we offer benefits and unique perks focusing on health and wellness, work-life balance, recognition, and professional and personal growth. In addition to excellent vacation time, eligible employees receive paid time off between Christmas and New Year’s. NAIT supports a flexible work environment, enabling staff to request approval for on-campus, off-site, or hybrid work arrangements based on the nature of the role. Please note that remote positions require employees to reside within Canada.

NAIT is committed to fostering a safe environment that supports equity and cultivates inclusion through our Centre for Community and Belonging (CCB) and our Equity, Diversity, and Inclusion Strategy. We are a proud partner of the Canadian Centre for Diversity and Inclusion.

If you require any assistance or accommodations, please connect with us at [e-mail].

We’re glad you’re here. At NAIT, our people help shape careers, industries, and communities. Whether you're launching your career or bringing valuable experience, you'll find opportunities to learn, grow, and make a real impact. Explore our open roles, discover our culture, and see how your work can help transform lives through education and innovation.

People make NAIT Great - and at NAIT, people truly matter.

We're committed to creating a workplace that fuels passion, values inclusion, supports wellbeing, and encourages continuous growth.

Our culture is grounded in respect, collaboration, creativity, celebration, and accountability.

When you join NAIT, you become part of a community dedicated to making a meaningful difference for students, colleagues, industry partners, and the broader community.

If you're looking for purposeful work in a supportive environment, we'd love to meet you.