Program Assistant

Kaizen Lab Inc.; Winnipeg; On-site; CAD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Personal leave days and paid sick time

Employer-matched Pension plan

Comprehensive health and dental

On-site parking

Paid professional development

Job summary

ShawenimAbinoojii is seeking a Program Assistant to provide administrative and operational support to the Support Work Program. The role coordinates documentation, records, and scheduling, and works closely with program staff and partners to ensure smooth day-to-day operations at 865 Main Street.

Reporting to the Program Manager, you will maintain confidential records, assist with timesheets and training, and support family visiting home operations.

Qualifications

• Experience providing administrative or program support in a fast-paced environment is an asset.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams).
• Excellent organizational skills with multi-priority management.
• Strong written and verbal communication.
• Ability to maintain confidentiality and handle sensitive information.
• Knowledge of First Nations perspectives, culture, and philosophies.
• Clear criminal record and child/adult abuse checks required.
• Valid driver's license and reliable vehicle with clean driving record.

Responsibilities

• Provide day-to-day administrative and operational support to the Support Work Program, including monitoring the SWP inbox and inquiries.
• Maintain accurate electronic and physical program records, documentation, and statistics.
• Prepare and organize timesheets and documentation for support workers.
• Provide guidance to support workers on documentation requirements and processes.
• Coordinate Visiting Home administration including invoicing and scheduling.
• Support car seat management and program scheduling.
• Assist with flight requests and required information coordination.
• Maintain training calendar and records for staff and workers.
• Collaborate with program staff and partners and follow policies and confidentiality rules.

Skills

Organizational skills

Written and verbal communication

Problem-solving

Confidentiality

Team collaboration

Tools

Microsoft Office

Microsoft Teams

Outlook

Excel

Word

PowerPoint

Job description

Position: Program Assistant - Competition #2026-19

Conditions: Full-Time, Permanent

Department: Support Work Program

Location: 865 Main Street

Closing Date: Open until filled

Salary Range: TBD depending on experience and education

ShawenimAbinoojii is a non-profitservice provider and Southeast First Nations-led organization. We offercomprehensive benefits, a rewarding work environment, and opportunities to challenge yourself, apply your skillset and be a part of a unique First Nations-ledservice model.

BENEFITS:

• Competitivesalary
• Personalleave days and paid sick time
• Employer-matchedPension plan
• Comprehensivehealth and dental benefits package
• On-siteparking
• Paidprofessional development

OVERVIEW:

Reporting to the Support Work Program Manager, the Program Assistant provides administrative and operational support to the Support Work Program. The position plays an important role in supporting the day-to-day functioning of the program by coordinating administrative processes, maintaining programdocumentation and statistics, assisting with support worker documentation, and supporting the operation of the Family Visiting Homes.

KEYRESPONSIBILITIES:

• Provide day-to-day administrative and operationalsupport to the Support Work Program, including monitoring the SWP RequestInbox, responding to inquiries, tracking correspondence, and directing mattersappropriately.
• Maintain accurate and confidential electronic andphysical program records, documentation, filing systems, and programstatistics.
• Prepare and organize support worker timesheets and documentation, assist with inquiries, and refer discrepancies or concernsappropriately.
• Provide support and guidance to support workersregarding documentation requirements and established program processes.
• Coordinate Visiting Home administration, including invoicing, cleaning schedules, work orders, follow-up, and operational records.
• Provide administrative support for car seatmanagement and program scheduling.
• Assist with flight requests, including receiving, organizing, tracking, and communicating required flight information.
• Maintain the training calendar, registrations, attendance, schedules, and training records for support workers and program staff.
• Work collaboratively with program staff and partners, participate in meetings and initiatives, and follow organizational policies, procedures, confidentiality requirements, and established processes.

QUALIFICATIONS:

• Experience providingadministrative or program support in a fast-paced environment isconsidered an asset.
• Strong proficiencywith Microsoft Office, including Word, Excel, PowerPoint, Outlook, andMicrosoft Teams.
• Strong organizationalskills with the ability to manage multiple priorities and deadlines.
• Strong written andverbal communication skills.
• Strong attention todetail and ability to maintain accurate documentation.
• Effectiveproblem-solving skills and ability to exercise sound judgment.
• Ability to workrespectfully and effectively with support workers, families, caregivers, community members, and organizational staff.
• Demonstrate knowledgeand/or understanding of First Nations perspectives, culture, andphilosophies.
• Must maintain a high levelof confidentiality.
• Must have a clearchild and adult abuse registry checks, criminal record check withvulnerable sector search and Prior Contact Check, required.
• Valid driver’s licenseand a reliable vehicle with a satisfactory driver abstract, required.

WE THANK ALL WHO APPLY HOWEVER ONLY THOSE CANDIDATES SELECTED FOR AN INTERVIEW WILL BE CONTACTED. PREFERENCE WILL BE GIVEN TO INTERNAL CANDIDATES, SOUTHEAST COMMUNITY MEMBERS AND SELF-DECLARED CANDIDATES (FIRSTNATIONS, INUIT, OR METIS).