Program Assistant

Island Health; Victoria; On-site; CAD 45,000 - 55,000; Full time

Job summary

Island Health is seeking a Program Assistant to support Mental Health and Substance Use programs. The role involves managing appointments, maintaining documentation, and providing administrative support using various software applications. The ideal candidate will possess strong organizational and communication skills, with relevant experience in an administrative capacity.

Qualifications

• Grade 12 graduation and Office Administration Certificate required.
• Three years recent administrative experience in a similar environment.
• MHSU experience preferred.

Responsibilities

• Provides clerical and administrative support for Mental Health and Substance Use programs.
• Manages appointment bookings, files, and takes meeting minutes.
• Utilizes software for reports, communications, and data entry.

Skills

Typing

MS Office

Communication

Organization

Business Writing

Problem Solving

Education

Grade 12 graduation

Office Administration Certificate

Job description

Job Description

In accordance with the Vision, Purpose, Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Coordinator, Administrative Services, the Program Assistant provides support to a range of Programs within Mental Health and Substance Use, projects and initiatives. Performs a variety of clerical and administrative duties such as managing Psychiatrist and/or clinical team appointment bookings with clients; maintaining files; typing letters and tables and data entry; photocopying; setting up meetings and taking minutes.

Utilizes a variety of personal computer application software such as Excel, Access, Word, Power Point and related desktop publishing and graphics software to format/design, run and maintain correspondence, reports, procedure manuals, surveys, newsletters, web pages, communications, databases, and spreadsheets from rough draft or as directed. Gathers and compiles information as required, such as client information and statistics. Researches, organizes, and summarizes information for reports.

QUALIFICATIONS:Education, Training And Experience

• Grade 12 graduation.
• Office Administration Certificate including courses in word processing, spreadsheet and database software.
• Three (3) years recent related administrative or secretarial experience in a similar environment.
• MHSU experience required.
• Or an equivalent combination of education, training and experience.
  
  

Skills And Abilities

• Ability to type 60 wpm.
• Demonstrated skills in MS Office, including Word, Excel, Outlook and PowerPoint.
• Ability to communicate effectively, both verbally and in writing.
• Ability to apply knowledge of office practices and procedures.
• Ability to operate related equipment.
• Ability to plan, organize and prioritize.
• Business writing skills.
• Ability to establish and maintain rapport with Psychiatrists and clinicians.
• Knowledge of general office procedures.
• Ability to analyze and resolve problems.
• Physical ability to carry out the duties of the position.
  
  

Link To Full Job Description

https://jd.viha.ca/JD4281.pdf