food service supervisor

TAYMAC ENTERPRISES INC; Victoria; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading company in the fast food industry is seeking a Food Service Supervisor to oversee staff and ensure high-quality food service. This role involves training and supervising staff, maintaining records, and addressing customer concerns in a fast-paced environment. Ideal candidates will have a high school diploma and relevant experience.

Qualifications

• 1-2 years of experience in a supervisory role.
• Ability to train staff in duties and safety procedures.

Responsibilities

• Supervise and coordinate activities of staff preparing food.
• Ensure food quality meets standards.
• Address customer complaints and maintain records.

Skills

Client focus

Efficient interpersonal skills

Flexibility

Team player

Education

Secondary (high) school graduation certificate

Tools

Uniform

Job description

• Secondary (high) school graduation certificate
• Odours
• Wet/damp
• Hot

Work setting

• On-site customer service
• Fast food outlet or concession
• Restaurant

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Supervise and check assembly of trays
• Supervise and check delivery of food trolleys
• Establish work schedules

Supervision

• 11-15 people
• Food service counter attendants and food preparers

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding

Own tools/equipment

• Uniform

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player
• Are you currently legally able to work in Canada?
• Recognized employer

Experience

• 1 year to less than 2 years

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