Program Assistant

The Muslim Association of Canada; Mississauga; On-site; CAD 22,000 - 30,000; Part time

Job summary

The Muslim Association of Canada is looking for a Program Assistant to support the Program Coordinator in planning, implementing, and following up on programs and activities. You will help with day-to-day operations, communicate with participants, and ensure resources and materials are organized.

The role requires a high school diploma, experience in admin or program support, and strong communication in Arabic, French; English is an asset.

Qualifications

• High school diploma required; college/ post-secondary in admin, recreation, or community services is an asset.
• Experience in administrative support, recreation, program support, or coordination in a community setting is preferred.
• Strong oral and written communication in Arabic and French; English is an asset.

Responsibilities

• Plan and organize activities and events and submit proposals for approval.
• Prepare materials and resources for activities under supervision.
• Welcome participants and maintain a welcoming environment.
• Maintain attendance lists and registrations; follow up on related tasks.
• Support facilitators and instructors as needed.
• Assist with logistics: room setup, equipment, and refreshments.
• Facilitate communication among participants, volunteers, and admin team.
• Collect evaluations and prepare basic reports.
• Contribute to promotions through posters and reminders.
• Ensure compliance with program policies and safety procedures.

Skills

Arabic language skills

French language skills

Basic computer skills

Written communication

Education

High school diploma

Tools

Word

Excel

Email

Job description

Qualifications :

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Position Title: Program Assistant

Reports to: Program Coordinator

Position Summary

The Program Assistant supports the Program Coordinator in the planning, implementation, and follow-up of the programs and activities. The Program Assistant contributes to the smooth day-to-day operation of programs, communicates with participants, and ensures the proper organization of the resources and materials required.

Duties and Responsibilities

• Plan and organize activities and events, then submit proposals to the Program Coordinator for approval
• Prepare the materials, documents, and resources required for activities under the supervision of the Program Coordinator.
• Welcome participants, answer their questions, and help maintain a welcoming and respectful environment.
• Maintain up-to-date attendance lists, registrations, and administrative follow-ups related to programs.
• Support facilitators and instructors during activities, as needed.
• Assist with logistics, including room setup, equipment, materials, refreshments, and other related needs.
• Facilitate communication among participants, volunteers, and the administrative team.
• Assist with collecting evaluations and feedback and preparing basic reports.
• Contribute to the promotion of programs through posters, messages, reminders, and other communication materials.
• Ensure compliance with the program policies, safety rules, and procedures.
• Perform any other related duties assigned by management or the Program Coordinator.

Qualifications

• High school diploma (a college diploma or post-secondary education in administration, recreation, community services, or a related field is an asset).
• Experience in an administrative support, recreation, program support, or coordination role, preferably in a community setting.
• Good oral and written communication skills in Arabic, French; English is an asset.
• Excellent organizational skills, punctuality, and attention to detail.
• Team spirit, reliability, and a strong commitment to community service.
• Basic knowledge of computer applications, including Word, Excel, and email.
• Ability to work in a multicultural and dynamic environment.

Working Conditions

• Part-time position.
• Flexible schedule, which may include evenings and weekends.