Program Advisor

University of Toronto; Toronto; On-site; CAD 77,000 - 98,000; Full time

Job summary

University of Toronto’s Woodsworth College invites applications for a Program Advisor. The role supports the Summer Abroad program and THE500 course, advising students, processing admissions, and promoting Summer Abroad initiatives.

You will update databases, generate reports, and ensure proper approvals for processing payments. The incumbent will manage applications, review prerequisites, track registrations, and coordinate with casual staff while maintaining accuracy under tight deadlines.

Qualifications

• Bachelor's Degree or acceptable combination of equivalent experience.
• Minimum three years of recent and related experience administrating international education experience and/or language programs in a post-secondary educational institution, preferably in a university setting.
• Experience advising undergraduate students on international programs and courses.
• Experience working with ROSI, databases reporting and generating regular reports for manager's decision making.
• Experience reviewing documents/applications and checking for completeness.
• Experience planning information and orientation sessions for large groups.
• Experience with program promotions.
• Experience in working with undergraduate students with diverse backgrounds.
• Experience working with high volumes and tight deadlines while maintaining a high level of accuracy and attention to detail.
• Superior oral and written communication skills.
• Exceptional customer and student service skills.
• Knowledge and/or experience with the Summer Abroad Programs is a strong asset.

Responsibilities

• Checking completeness of applications.
• Reviewing and assessing admissions applications.
• Updating and maintaining application information data.
• Collecting and submitting submissions for award competition.
• Preparing acceptance and/or decline letters to applicants using templates.
• Checking course prerequisites prior to student enrolment.
• Tracking and monitoring student registration and/or enrollment status.
• Maintaining prospective enrollment waiting list.
• Verifying the accuracy of course enrollment information.
• Preparing enrollment statistics reports.
• Directing the activities of casual staff.

Skills

Communication skills

Organizational skills

Time management

Multitasking

Team player

Customer service

Education

Bachelor's Degree

Equivalent experience

Tools

ROSI

Power BI

Microsoft Office

Job description

Program Advisor

Date Posted: 08/24/2026

Req ID: 49958

Faculty/Division: Woodsworth College

Department: Woodsworth College

Campus: St. George (Downtown Toronto)

Position Number: 00011555

Existing Vacancy: Yes

Description

About us

The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.

We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

Founded in 1974, Woodsworth College has become a thriving community of more than 5,500 students. We celebrate excellence in a collegial setting and commit to promoting accessibility and equity. Our mission is to provide the best educational experience for a diverse student body, which includes a large number of part‑time and non‑traditional students. In addition to being a locus of student life, we sponsor a variety of academic programs.

Your opportunity

Established in 1972, Woodsworth College’s Summer Abroad program has enabled students to earn U of T undergraduate degree credit while studying in international locations across 19 countries. It currently represents the largest outbound study abroad programming serving Arts & Science students and faculty.

Working under general direction of the Director of the Professional and International Programs, and Summer Aboard Program Manager, the incumbent supports the administration of the Summer Abroad Program and the Teaching in Higher Education (THE500) course.

The incumbent advises students on program and/or course requirements by probing and providing a range of options and possible consequences; checks completeness of applications; prepares applications for admission review by the program coordinators; prepared award applications for review; promotes Summer Abroad programs at recruitment events; assists in the registration of Summer Abroad students; updates and maintains accurate databases; generates regular statistical reports and summaries from data collected; preparing paperwork for processing payments on HRIS and FIS as well as checking that proper approvals are obtained prior to submitting for processing.

Your responsibilities will include

• Checking completeness of applications
• Reviewing and assessing admissions applications
• Updating and maintaining application information data
• Collecting and passing on submissions for award competition
• Preparing acceptance and/or decline letters to applicants using templates
• Checking course prerequisites prior to student enrolment
• Tracking and monitoring student registration and/or enrollment status
• Maintaining prospective enrollment waiting list
• Verifying the accuracy of course enrollment information
• Preparing enrollment statistics reports
• Preparing draft statistical reports and summaries from data collected
• Checking that proper approvals are obtained prior to submitting for processing
• Directing the activities of casual staff

This role may be eligible for an Alternative Work Arrangement in accordance with the University of Toronto’s Alternative Work Arrangements Guideline.

Essential Qualifications

• Bachelor's Degree or acceptable combination of equivalent experience
• Minimum three years of recent and related experience administrating international education experience and/or language programs in a post-secondary educational institution, preferably in a university setting.
• Experience advising undergraduate students on international programs and courses.
• Experience working with ROSI, databases reporting and generating regular reports for manager's decision making.
• Experience reviewing documents/applications and checking for completeness.
• Experience planning information and orientation sessions for large groups.
• Experience with program promotions
• Experience in working with undergraduate students with diverse backgrounds
• Experience working with high volumes and tight deadlines while maintaining a high level of accuracy and attention to detail
• Superior oral and written communication skills
• Exceptional customer and student service skills
• Ability and skills working with undergraduate students from diverse backgrounds
• Superior organization skills and time management skills, with competing deadlines
• Working knowledge of BI tools, such as Power BI
• Demonstrated advanced skills in Microsoft Office Suite including Outlook, Word, Excel and PowerPoint
• Accurate keyboarding skills
• Demonstrated advanced skills and proficiency with ROSI.
• Knowledge and/or experience with the Summer Abroad Programs, and Faculty of Arts & Science course offerings is a strong asset.

To be successful in this role you will be:

AccountableCommunicatorCooperativeMulti-taskerOrganizedResourcefulTeam player

Lived Experience Statement

Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

Diversity Statement

The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see http://uoft.me/UP.

Accessibility Statement

The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact [e-mail].

Closing Date: 09/02/2026, 11:59PM ET

Employee Group: USW

Appointment Type: Budget - Continuing

Schedule: Full-Time

Pay Scale Group & Hiring Zone: USW Pay Band 11 -- $76,577. with an annual step progression to a maximum of $97,928. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.

Job Category: Student Services

Recruiter: Faculty of Arts & Science, Administrative HR Services

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HR, HRIS, Information Systems, Equity, Human Resources, Technology, Finance, Research