Products & Service Sales Manager

Finning International; Calgary; On-site; CAD 90,000 - 140,000; Full time

Benefits offered by this job

Pension with employer contributions

Employee Share Purchase Plan

Benefits from day 1 (health, dental, 1

Short Term Incentive Program

Total rewards package

Job summary

Finning Canada, the world's largest Caterpillar dealer, seeks a Product & Service Sales Manager, Construction Industries, in Calgary. You will lead the sales strategy and execution for equipment, parts, service, and technology solutions, driving profitable growth, market share, customer satisfaction, and engaging the sales team.

As senior customer-facing leader, you’ll coach and align branch and regional teams, manage CRM activities, build key relationships with customers and contractors, and

Qualifications

• Senior sales leadership with responsibility for strategy and execution across equipment, parts, service, and technology solutions.
• Ability to drive revenue, profitability, market share and customer satisfaction via a high-performing team.
• Strong collaboration with branch/region operations to align sales and service delivery.

Responsibilities

• Lead and develop a high-performing sales team focused on equipment, parts, service, and technology solutions.
• Develop and execute sales strategies to achieve revenue, market share, and profitability targets.
• Build and maintain strong relationships with key customers, contractors, and industry stakeholders.
• Collaborate with branch and regional operational leaders to ensure alignment between sales and service delivery.
• Recruit, coach, mentor, and develop team members to support performance and succession planning.
• Utilize CRM tools to manage customer relationships, sales opportunities, and forecasting.
• Identify new business opportunities and market trends to drive sustainable growth.
• Communicate competitive intelligence, product updates, and health and safety information to the sales team and customers.
• Support the introduction and growth of new products, technologies, and service offerings.
• Champion a culture of safety, accountability, collaboration, and continuous improvement.
• Represent the Company in a professional, ethical, and customer-focused manner.

Skills

Leadership

Consultative selling

Presentation skills

Communication

Relationship building

Sales forecasting

Financial acumen

Construction equipment knowledge

Tools

SalesLink CRM

Job description

Company

Finning Canada

Number of Openings

1

Worker Type

Permanent

Position Overview

The Product & Service Sales Manager, Construction Industries is responsible for leading the sales strategy and execution for equipment, parts, service, and technology solutions within the Construction Industries business. As the senior customer-facing leader, this role drives profitable growth, market share expansion, customer satisfaction, and employee engagement while fostering strong partnerships with customers and operational teams. The incumbent provides leadership, coaching, and strategic direction to the sales team to achieve business objectives and deliver exceptional customer experiences.

What You'll Do

• Lead and develop a high-performing sales team focused on equipment, parts, service, and technology solutions.
• Develop and execute sales strategies to achieve revenue, market share, and profitability targets.
• Build and maintain strong relationships with key customers, contractors, and industry stakeholders.
• Collaborate with branch and regional operational leaders to ensure alignment between sales and service delivery.
• Recruit, coach, mentor, and develop team members to support performance and succession planning.
• Utilize CRM tools, including SalesLink, to manage customer relationships, sales opportunities, and forecasting.
• Identify new business opportunities and market trends to drive sustainable growth.
• Communicate competitive intelligence, product updates, and health and safety information to the sales team and customers.
• Support the introduction and growth of new products, technologies, and service offerings.
• Champion a culture of safety, accountability, collaboration, and continuous improvement.
• Represent the Company in a professional, ethical, and customer-focused manner.

What You'll Bring

• Strong leadership and team development capabilities.
• Excellent consultative selling and solution-selling skills.
• Strong presentation, negotiation, and influencing abilities.
• Outstanding verbal and written communication skills.
• Strong relationship-building and stakeholder management capabilities.
• Ability to manage complex sales opportunities and long sales cycles.
• Financial and commercial acumen with the ability to analyze business opportunities and profitability.
• Strong business acumen and understanding of construction equipment, parts, service, and product support operations.

What Does Finning Offer

• Comprehensive pension program with employer contributions
• Employee Share Purchase Plan with company matching
• Employer paid extended health, dental, and medical benefits available from day 1
• This role is eligible for Finning’s Short Term Incentive Program
• Competitive total rewards package designed to support your financial, physical, and personal well-being

Inclusion and Equality

At Finning, we prioritize creating a diverse and inclusive environment.

We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential.

As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities.

We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities.

Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities.

If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.

About Us

Finning is the world's largest Caterpillar dealer delivering unrivalled service for over 80 years. The company sells, rents and provides parts and service for equipment and engines to customers in various industries, including mining, construction, petroleum, forestry and a wide range of power systems applications. Finning employs approximately 14,500 people world-wide and operates in three geographies, with the head office in Vancouver, BC, Canada.

OUR DIVISIONS

Finning International Inc. is the corporate head office of the publicly traded corporation, which is listed on the Toronto Stock Exchange under the symbol: FTT. Finning Canada is the authorized dealer for Caterpillar products in British Columbia, Alberta, Saskatchewan, the Northwest Territories, and a portion of Nunavut. Finning South America is the authorized dealer for Caterpillar products in Chile, Argentina, and Bolivia. Finning UK and Ireland is the authorized dealer for Caterpillar products in the United Kingdom and Ireland. Rental of equipment is facilitated through the dealership locations as well as The Cat Rental Store locations in Finning Canada and Finning South America. OEM Remanufacturing - OEM, a Finning enterprise, is one of North America's most advanced engine and powertrain component remanufacturing providers and is located in Edmonton, Alberta.