Production Support Analyst (119786)

GFT; Toronto; On-site; CAD 90,000 - 130,000; Full time

Job summary

GFT is seeking a skilled frontend developer to enhance our FX systems. The ideal candidate will have a strong background in financial technology, exceptional problem-solving abilities, and experience in a fast-paced environment. Join our collaborative team and contribute to innovative solutions while enjoying excellent work benefits, including six weeks of vacation and a flexible schedule.

Benefits

Six weeks vacation program

40h per week and flexible schedule

Diversified social & sports activities

Generous insurance plan

Qualifications

• 5-10 years of experience in frontend development preferably in financial sector.
• Familiarity with financial services and knowledge of trading systems.
• Strong problem-solving skills in fast-paced environments.

Responsibilities

• Provide front-line support for FX systems and resolve incidents.
• Produce and use SQL/KDB queries for stakeholder information.
• Develop and maintain responsive web applications for trading platforms.

Skills

Experience in FX or Equities low latency / electronic trading systems

Good experience in support / development for a trading desk

Strong skills in system engineering concepts

Understanding of production management (ITIL) concepts

Education

Bachelor's or Master's degree in quantitative field

Tools

KDB / Q / SQL

Java

C

Python

Job description

GFT is shaping the future of digital business. We are recognized as transformation leaders with a passion for technology and innovation. We provide sustainable solutions through IT engineering and technology consulting. We are over 12000 solution-oriented technology professionals across 20 countries. In Canada we have offices in Toronto Quebec & Montreal.

Heres What Youll Be Doing :

• Front line support of a 24 / 5.5 production of the FX systems for both internal and external clients. Incident and problem resolution maintenance and deployment of application software
• Ensure all production incidents service requests and problems logged and resolved in the banks systems
• Producing and using SQL / KDB queries to provide ad-hoc requested information to stake holders and continuously assist in problem resolution
• Operate as part of a shift rotation covering the hours of 07 : 00 18 : 30 including some bank holidays
• Weekend and evening coverage if required
• Perform weekend application upgrade configuration and patching across multiple environments in line with requirements and procedures
• Develop and maintain responsive web applications for banking and equity trading platforms.
• Collaborate with backend developers to integrate RESTful APIs and WebSocket connections.
• Implement complex UI components that display financial data such as real-time stock tickers charts and portfolio management tools.
• Optimize web applications for maximum speed and scalability especially in high-frequency trading environments.
• Work with UX / UI designers to translate design wireframes into high-quality code.
• Test and debug applications to ensure reliability security and compliance with industry regulations.

Heres What You Need :

• Bachelors or Masters degree ideally in quantitative field (CS / Maths / Physics / Finance) and should have good written and verbal communication skills
• 5-10 years of experience in frontend development preferably in the financial sector.
• Familiarity with financial services particularly in banking and equity markets including knowledge of trading systems market data feeds and regulatory requirements.
• Understanding of RESTful APIs WebSocket protocols and integration with backend services.
• Strong problem-solving skills and the ability to work in a fast-paced dynamic environment.

Excellent communication skills and the ability to collaborate with cross-functional teams

Skills :

• Experience in FX or Equities low latency / electronic trading systems
• Good experience in support / development for a trading desk ideally in a tier 1 investment bank or hedge fund
• Strong skills in system engineering concepts UNIX / Linux networking query language (KDB / Q / SQL) and at least one programming language (Java / C / Python)
• Understanding of production management (ITIL) concepts

W hy Join the team

Caring Committed Collaborative Courageous Creative are our core values we are looking for people who know what they are doing and are motivated to bring a positive attitude to the GFT Group. This position offers a wonderful opportunity to truly engage and get involved in a dynamic and competent team. Joining GFT means choosing a company on a human scale where happiness and pleasure are of how we work but it is also :

• The opportunity to provide complex banking solutions with global experts and local specialist ;
• Work with a leadership group that starts with trust first ;
• Have a team that cares what you think and how you would approach the solution ;
• Promotes remote work culture and only coming to office when it benefits everyone;
• Teamwork is at the heart of our values. We love to learn from challenges and celebrate success together!
• In addition to being part of our great team you will have the start with these great work conditions :
• Six weeks vacation program for all
• 40h per week and flexible schedule
• Diversified social & sports activities
• Generous individual or family insurance plan.

Diversity & Inclusion : #MakeyourMark

Diversity is the key to a successful company. At GFT we are committed to cultivating fostering and preserving a culture of diversity equity and inclusion. We want to work with you because of your skills and your talent regardless of your age ethnicity gender identity or physical ability. We know that being a diverse inclusive employer will help us live up to our social responsibility and make a difference.

Required Experience :

Key Skills

IT Experience,Problem Management,Desktop Support,Citrix,Mobile Devices,Windows,Customer Support,Help Desk,Operating Systems,Technical Support,Troubleshooting,Application Support

Employment Type : Full Time

Experience : years

Vacancy : 1

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