Production Supervisor

Kelly Services; Markham; On-site; CAD 63,000 - 75,000; Full time

Benefits offered by this job

Vacation entitlement

Employee benefits

RRSP program with 3% match

Job summary

Kelly Services is seeking a hands-on Production Supervisor for a medical device manufacturing site in Markham. You will lead production teams, drive daily operations, and ensure high quality and regulatory compliance while hitting production targets.

Qualified candidates bring 3–5 years of manufacturing experience, supervisory exposure, and solid knowledge of ISO 13485 and GMP. The role offers a full-time permanent position with competitive salary and benefits.

Qualifications

• 3-5 years in manufacturing with at least 2 years in a team lead or supervisory role.
• Post-secondary education in Engineering Technology, Life Sciences, or related field.
• Experience coaching and managing employee performance in a regulated setting.
• Hands-on production or assembly experience in a medical device environment.
• Familiar with ISO 13485, GMP, SOPs and quality management systems.
• Ability to read detailed technical procedures and drive problem solving.

Responsibilities

• Oversee daily production activities, workflow, staffing, and schedules to meet production targets.
• Lead, coach, and develop production operators with training, feedback, and performance management.
• Monitor KPIs, identify issues, and implement corrective actions to improve efficiency and reduce waste.
• Ensure compliance with SOPs, GMP, ISO 13485, and applicable quality and safety regulations.
• Investigate and elevate quality issues, non-conformances, and production concerns; support CAPA activities.
• Maintain accurate production records, documentation, and employee training records.
• Promote workplace safety and ensure PPE compliance and safety procedures.
• Support Lean, 5S, and process optimization initiatives.
• Collaborate with Quality, Engineering, HR, and Production Management to resolve issues.
• Provide hands-on support on the production line when needed.

Skills

Leadership

Team coaching

Lean manufacturing

Quality mindset

Problem solving

Education

Engineering Technology

Life Sciences

Operations Management

Tools

GMP SOPs

ISO 13485

Job description

Job Title: Production Supervisor

Location: Markham, ON

Job Type: Full-Time, Permanent

Salary: $63,000-$75,000/year + annual bonus eligibility

Schedule: Monday-Friday, 7:00AM.-3:30PM, OT (mandatory)

Kelly Services is hiring a hands-on Production Supervisor for a medical device manufacturing facility in Markham. This role is responsible for leading production employees, overseeing daily operations, and ensuring production targets are met while maintaining the highest standards of quality, safety, and regulatory compliance.

Key Responsibilities

• Oversee daily production activities, workflow, staffing, and schedules to meet production targets.


• Lead, coach, and develop production operators, providing training, feedback, and performance management.


• Monitor production KPIs, identify issues, and implement corrective actions to improve efficiency and reduce waste.


• Ensure compliance with SOPs, GMP, ISO 13485, and applicable quality and safety regulations.


• Investigate and elevate quality issues, non-conformances, and production concerns; support CAPA activities.


• Maintain accurate production records, documentation, and employee training records.


• Promote workplace safety and ensure compliance with PPE requirements and safety procedures.


• Support continuous improvement initiatives, including Lean manufacturing, 5S, and process optimization.


• Collaborate with Quality, Engineering, HR, and Production Management to resolve issues and improve operations.


• Provide hands-on support on the production line when needed.

Key Requirements

• 3-5 years of manufacturing experience, including at least 2 years in a team lead or supervisory role.


• Post-secondary education in Engineering Technology, Life Sciences, Operations Management, or a related field; equivalent experience will be considered.


• Experience leading, coaching, and managing employee performance.


• Hands-on production or assembly experience.


• Experience in a regulated manufacturing environment; medical device experience is preferred.


• Working knowledge of ISO 13485, GMP, SOPs, and quality management systems.


• Experience with non-conformance investigations and CAPA processes.


• Ability to read, interpret, and follow detailed technical procedures and work instructions.


• Strong problem-solving skills, attention to detail, and a process-driven mindset.


• Comfortable addressing employee performance issues and taking ownership of production challenges.

Benefits

• Vacation entitlement and employee benefits offered


• Optional RRSP program, with employer matching contributions up to 3%.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

Kelly is committed to providing a workplace environment that is inclusive and respects the dignity of those in our workforce. Consistent with that commitment, Kelly will ensure that persons who are otherwise able to work are not unfairly excluded from doing so based upon any grounds protected by applicable human rights legislation, and will make all reasonable efforts to accommodate the needs of applicants and employees in all employment processes including but not limited to, hiring, advancement, discharge, compensation, or training.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice (https://www.kellyservices.com/hubfs/myKelly/Resources/Employment_Policies/Recruitment-Artificial-Intelligence-Notice.pdf?hsLang=en) .