Production Supervisor

Staples Canada; Laval (administrative region); On-site; CAD 52,000 - 75,000; Full time

Job summary

Staples Canada is seeking a Print Centre Production Supervisor to oversee operations at the Print Centre Hub, ensuring on-time delivery, quality, and coaching for Associates.

You will train staff in copy production, manage performance, handle orders with accuracy, and promote a safe, efficient team environment. This role requires 2–3 years supervisory experience in print and a high school diploma; Staples values teamwork and continuous improvement.

Qualifications

• 2-3 years progressive supervisory experience.
• 1-2 years in a Print environment with knowledge of graphic design.
• Successful completion of high school or greater.

Responsibilities

• Oversees operations of the Print Centre Hub and drives production volume.
• Coaches and provides high quality instruction to Associates; supervises direct reports.
• Executes production tasks with accuracy, following set up, quality control and finishing procedures.
• Ensures on-time delivery of jobs configured as ordered.
• Promotes teamwork and skills development; utilizes resources effectively.
• Communicates goals through one-on-one, meetings, and departmental channels.
• Maintains knowledge of company policies and safety protocols; reports unsafe conditions.
• Supports a productive work environment and continuous improvement.

Skills

Supervisory experience

Print production

Graphic design knowledge

Team leadership

Education

High school diploma or equivalent

Job description

Job Description

Some of what you will do

The Print Centre Production Supervisor oversees the operations of the Print Centre Hub. Participates in the development, including quality of work, on time delivery, and driving production volume. Responsible for coaching and providing high quality instruction to the Associates. Supervises performance of direct reports and ensures ongoing performance development.

Specifically, You Will

• Accountable for training and coaching associates in all aspects of copy production and sales.
• Partners with management to performance manage direct reports including documentation.
• Executes production tasks such as processing customer orders in an efficient, accurate manner and paying close attention to detail and instructions, and follow proper production procedures (set up, quality control, and finishing).
• Accountable for the on-time delivery of jobs that are configured as ordered.
• Supports a work environment that fosters team work and individual skills development.
• Promotes a productive work environment through effective utilization of resources.
• Uses a variety of communication tools (one-on-one, department meetings, bulletin boards etc.) to successfully ensure all associates are aware of daily, weekly, and monthly goals.
• Has a complete understanding of company policies and procedures related to their position and direct reports, as outlined in the training checklists.
• Promotes and maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager.

Qualifications

Some of what you need

• 2-3 years progressive experience with previous supervisory and coaching experience.
• 1-2 years in a Print environment with a working knowledge of graphic design principles is preferred.
• Successful completion of high school or greater.

Additional information

• Strong familiarity with digital and specialty print products and production techniques.
• Ability to plan, organize and prioritize efficiently in the Copy Centre Hub.
• Can engage appropriately and develop a team environment.

About Us

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.