Supervisor

Duha Color Services; St. James Industrial; On-site; CAD 55,000 - 75,000; Full time

Job summary

Duha Color Services is seeking a day-to-day leader for the Print Manufacturing team in Manitoba. The role focuses on safety, efficiency, and quality, serving as the communication link between employees and department leadership to support performance and CI initiatives.

The incumbent will coach staff, manage shift handovers, promote adherence to policies, and drive continuous improvement across the department while maintaining a positive and collaborative work environment.

Qualifications

• High school diploma or equivalent required.
• Minimum 2 years in a leadership role in manufacturing/production.
• Post-secondary or supervisory training is an asset.
• Experience coaching, performance management, safety and CI is asset.

Responsibilities

• Lead and direct production employees with clear priorities and expectations.
• Promote and ensure adherence to company policies and procedures.
• Address concerns and performance issues with documentation and follow-up.
• Support CI initiatives and department leadership with coaching and feedback.
• Maintain effective communication across shifts and teams.
• Monitor production priorities, remove barriers, and ensure timely record-keeping.
• Lead meetings, team huddles, and department communications.
• Promote safe work practices and report incidents as per procedures.
• Ensure attendance and call-in documentation is maintained.
• Foster teamwork, accountability, and a positive work environment.

Skills

Leadership

Communication

Time management

Problem solving

CI mindset

Teamwork

English

Education

High School Diploma or equivalent

Post-secondary education or supervisory/leadership training (asset)

Tools

Microsoft Office

Company production/communication systems

Job description

GENERAL JOB DESCRIPTION:

Provide day-to-day leadership and direction to Print Manufacturing employees, ensuring production work is carried out safely, efficiently, and to established quality standards. Act as a key communication link between employees, Team Leaders, and department leadership while supporting employee performance, operational priorities, and Continuous Improvement (CI).

DUTIES AND RESPONSIBILITIES:

• Provide day-to-day leadership and direction to production employees, clearly communicating priorities, expectations, and changes in work requirements.
• Promote, consistently apply, and comply with Company policies and procedures.
• Address employee concerns and performance issues promptly and fairly, with appropriate documentation and follow-up.
• Support the IPP (Improved Performance Program) and other performance management processes by providing coaching, feedback, recognition, and input to department leadership.
• Maintain clear and timely communication between employees, Team Leaders, Supervisors, and department leadership, including effective shift handovers and follow-up on outstanding issues.
• Monitor daily production priorities and progress, help remove barriers, and ensure required production information and records are completed accurately and on time.
• Lead and participate in scheduled meetings, team huddles, and other department communications.
• Promote a safe work environment and ensure employees follow established safety rules, procedures, and safe work practices.
• Ensure workplace incidents, injuries, first aid occurrences, and safety concerns are responded to and reported in accordance with Company procedures.
• Ensure attendance and call-in documentation is completed and follow up on attendance concerns as required.
• Maintain a strong focus on quality by monitoring work, addressing concerns, and working with employees to prevent recurring issues.
• Support and promote Continuous Improvement (CI) by encouraging employee involvement, identifying opportunities for improvement, helping implement changes, and supporting the sustainability of improvements.
• Support employee onboarding, training, cross-training, and ongoing development to help build capability within the department.
• Promote teamwork, accountability, respectful communication, and a positive work environment.
• Stay current on department communications and complete required updates in Company systems and communication platforms.
• Assist with department materials, supplies, and other operational needs as required.
• Perform other duties as assigned.

SKILLS REQUIRED:

• Strong leadership skills with the ability to coach employees, provide feedback, and support accountability.
• Effective verbal and written communication skills, with the ability to communicate clearly and respectfully at all levels.
• Strong organizational and time-management skills with the ability to prioritize competing demands in a fast-paced production environment.
• Good judgment and problem-solving skills, with the ability to identify issues, make timely decisions, and **escalate concerns** when appropriate.
• A collaborative, improvement-focused mindset and a willingness to support and lead Continuous Improvement (CI) activities.
• Ability to work independently while also contributing effectively as part of the department leadership team.
• Comfortable using computers and standard business applications, including Microsoft Office and Company production/communication systems.
• Ability to communicate effectively in English, both verbally and in writing, to support safe operations and workplace communication.

EDUCATION, TRAINING and EXPERIENCE:

• High School Diploma or equivalent.
• Minimum 2 years of experience in a leadership role within a manufacturing or production environment.
• Post-secondary education or supervisory/leadership training is considered an asset.
• Experience with employee coaching, performance management, workplace safety, and Continuous Improvement (CI) is considered an asset.
• Previous experience training or developing employees is considered an asset.

SHIFT: Evenings, Monday to Friday from 2:30 pm to 11:00 pm