Production Print Technician

Konica Minolta Business Solutions U.S.A., Inc.; Wallace Station; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Field Service Technician to join their dynamic team. This role offers the chance to perform maintenance and repairs on advanced office equipment while providing exceptional customer service. As a technician, you'll have opportunities for hands-on training and exposure to cutting-edge technology, all while enjoying a competitive car allowance and comprehensive benefits. Join a company that values innovation and personal growth, and take the next step in your career with an organization dedicated to reshaping the workplace experience.

Benefits

Competitive Car Allowance

Company-provided Laptop

Paid Mileage

Comprehensive Benefits Package

Tuition Reimbursement Programs

Qualifications

• 0-2 years of experience in servicing or repairing office equipment.
• Reliable transportation to drive to customer sites daily.

Responsibilities

• Perform maintenance and repairs on Konica Minolta products.
• Drive to customer sites and maintain high customer satisfaction.
• Log service visits and document updates for each client account.

Skills

Mechanical Aptitude

Customer Service

Technical Diagnostics

Troubleshooting

Education

High School Diploma/GED

Tools

Diagnostic Tools

Office Equipment

Job description

Overview

Are you mechanically inclined and excited about establishing a growth-oriented career?

Join Konica Minolta as a Field Service Technician to demonstrate your mechanical aptitude and grow your skills in our wide breadth of technologically advanced products and services. We have opportunities for career growth in all areas of the company!

Join us now and receive a $1,500 sign-on bonus!

At Konica Minolta, we partner with our clients to design the Future of Work by managing and enhancing their printing equipment capabilities, optimizing cloud data security and functionality, offering managed print, IT and automation services, and more! This is a great opportunity to learn new technologies while growing your career with an industry leader.

Responsibilities

What You’ll Do:

• Perform maintenance and repairs on Konica Minolta products, including technical diagnostics, break/fix, installation, hardware removal, and troubleshooting connectivity.
• Use and maintain a variety of tools and gauges to repair and diagnose production machinery.
• Drive to customer sites within your assigned territory, track inventory supplies, and keep customers informed on scheduling.
• Develop professional customer relationships and maintain a high level of customer satisfaction.
• Demonstrate progress in technical abilities, troubleshooting techniques, and productivity.
• Log service visits and document updates for each client account.
• Collaborate with the Account Management team to help resolve customer issues.

What We Offer:

• Hands-on and computer-based training on current and upcoming technology products & services.
• Exposure to IT networks and services with career growth opportunities.
• Competitive car allowance program and paid mileage.
• Company-provided laptop and phone.
• An inclusive and flexible workplace environment that highly values sharing of new perspectives.
• Comprehensive benefits package including paid holidays, vacation, medical/dental, 401k, employee assistance, and tuition reimbursement programs.

Qualifications

Minimum Qualifications:

• 0-2 years of experience with servicing/repairing office equipment or machinery.
• High School Diploma/GED or equivalent experience.
• Reliable transportation to drive to customer sites daily.
• A+ or N+ Certification and exposure to IT Networks is a plus.

Position hours are for 2nd shift, from 4:00 pm to 1:00 am EST.

About Us

Konica Minolta’s journey started 150 years ago, with a vision to see and do things differently. We innovate for the good of society and the world. The same purpose that kept us moving then, keeps us moving now. Konica Minolta Business Solutions U.S.A., Inc. is reshaping and revolutionizing the workplace to achieve true connectivity through the Intelligent Connected Workplace. The company guides and supports its clients’ digital transformation through its expansive office technology portfolio, including IT Services (All Covered), intelligent information management, managed print services, and industrial and commercial print solutions. Konica Minolta has received numerous awards and recognitions for its innovation, sustainability, and customer loyalty. For more information, visit our website and follow us on social media.

EOE Statement

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status, or any other characteristic protected under law.