Production Assistant (Remote)

Tried and True Media; Toronto; Remote; CAD 40,000 - 55,000; Full time

Job summary

Tried and True Media is seeking a Production Assistant to join a dynamic team focused on producing high-performance video ads for various platforms. The role demands exceptional organization and communication skills to support multiple production campaigns efficiently. Ideal candidates will have a strong ownership mindset and relevant experience in production environments.

Benefits

Access to data and performance reviews

Career progression opportunities

Collaborative work environment

Qualifications

• Minimum 2 years of administrative or detail-oriented work in a busy office environment.
• Excellent English speaking and writing skills required.
• Ownership mindset to ensure high-quality work is submitted on time.

Responsibilities

• Provide administrative support to Creative Producers.
• Manage production invoices and organize media files.
• Coordinate production timelines and ensure communication with team members.

Skills

Organization

Communication

Attention to detail

Tools

Slack

Lucid Link

WeTransfer

Frame.io

Dropbox

Job description

TNT is a performance marketing agency,specializingin customer acquisition for companies in the Direct to Consumer Space.With our focuseddata-driven approach focused on traffic and funnel development, TNT maximizes profits and hasgenerated over a billion dollars in sales for our customers.

Production Assistant

Tried and True Media (TNT) is a digital direct response agency in the health, wellness, and beauty space. We have generated over $1.2B in sales for our clients by creating innovative 1-5m ads on Facebook, YouTube, and other platforms. We’re looking for a production assistant who can help our creative producers with various and diverse video-related and casting administrative work.

You will join a team of performance managers, copywriters, media buyers, and video editors who share a common goal – generate clicks that convert into high ROAS sales that scale client ad spend.

What Will You Be Responsible For?

The Production Assistant will provide critical support to Creative Producers throughout all phases of production. This role requires exceptional organization, communication, and attention to detail to help ensure smooth and efficient operations across multiple shoots and campaigns.

Key Responsibilities :

• Administrative Support

Track and manage production invoices and receipts, ensuring accurate and timely submissions.

Create, distribute, and update call sheets including essential details such as : Locations, arrival times, parking instructions, Crew and cast contact information (including talent POCs), Lunch details, wardrobe requirements, props list, call times

Order and manage delivery of props and materials via Instacart and other vendor platforms.

Assist in drafting and managing production email threads to talent, crew.

Coordinate footage delivery timelines and tracking for post-production handoffs.

• File & Media Organization

Sort and label incoming footage, ensuring proper naming conventions and folder structure.

Assist with media backups and management of hard drives / cloud storage systems.

Support post-production teams by ensuring assets are accessible and properly archived.

• Production Tracking & Team Support

Maintain and update the master Production Tracker with current project statuses, deliverables, and deadlines.

Provide general support to the Producer team across pre-production, shoot days, and post, including on-set needs if required.

Keep a pulse on multiple moving pieces and proactively flag potential bottlenecks or overlaps in scheduling.

Highly organized, detail-oriented, and tech-savvy.

Comfortable juggling multiple tasks across various timelines.

Strong written and verbal communication skills in a remote work setting

Able to work responsibly remotely and attend team meetings

Proactive and resourceful in solving unexpected problems

Attentive and pick out action items in a fast-paced environment

Familiar with production tools such as Slack, Lucid Link, WeTransfer, Frame.io, and Dropbox.

In short, we are looking for a highly-organized, detail-oriented team player that has a common interest in making our producer team as successful as possible. We will need help with day to day admin work, production help for on location shoots, and post-production organization.

What’s It Like Working at TNT?

TNT is heavily focused on collaboration and teamwork to ensure we have proper coverage across all our clients. For example, we’ve structured our teams into cells, each of which has a portfolio of clients assigned. Each cell is composed of a performance manager, media buyer, creative producer, junior and senior copywriters, and video editors. Every cell is focused on the single goal of helping clients hit their spend and ROAS targets.

Regardless of what cell you’re in, everyone benefits from the following :

Access to Data – Access to the same performance data as everyone else so you can instantly see how our video ads perform, detect patterns, and gain insights.

Shared Learnings – Participation in our weekly Best Ads call wherein we review the top performers to see what’s working, or not, for everyone else, accelerating your learning.

Career Progression – Your success determines how fast your career grows. There is no mandated bureaucratic waiting period; only success matters. Prove yourself and your skills and, as the need arises as the agency grows, you could be next in line to jump into a more senior role.

How Will Your Time Be Spent?

While any given week can vary based on client demands, here’s roughly how it shakes out :

30% paperwork and administrative work

30% preproduction work (call sheets, ordering props)

10% on internal calls, meetings, Slack, and / or emails

Requirements

Minimum 2 years of administrative, executive assistant, or detail-oriented work in a busy office environment - either in-office or remote.

English Speaker – You have excellent English skills, with top-notch speaking and writing abilities.

Ownership Mindset – Takes extreme pride in submitting high-quality work that’s on time, on spec, been double checked, meeting all compliance guidelines, etc.

Available for calls, Slack, and meetings between 10 : 30 – 5 : 30 p.m. ET (UTC-5, New York), regardless of where you live – important so we’re all in the same rhythm and work efficiently.

PREFERRED : Experience in production coordination, video editing, or content creation environments

PREFERRED : basic understanding of video production flow, handling video files, and some video editing experience

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