Product Support Sales Representative

Finning Canada; Vancouver; On-site; CAD 125,000 - 135,000; Full time

Job summary

An established industry player is seeking a Product Support Sales Representative to enhance aftermarket product sales. This role involves building long-term customer relationships through a consultative selling approach, leveraging mechanical knowledge to provide tailored solutions. With a strong focus on achieving revenue targets and ensuring customer satisfaction, you'll play a vital role in maximizing productivity for clients. Join a diverse and inclusive team that values your contributions and offers a competitive earning potential in a dynamic environment.

Qualifications

• 3-5+ years of consulting sales experience with a focus on customer relationships.
• Strong mechanical knowledge and understanding of equipment systems.

Responsibilities

• Achieve profitable parts and service revenue based on targets.
• Evaluate customer needs and promote suitable products and services.
• Develop and maintain client data using CRM software.

Skills

Consultative Selling

Customer Relationship Management

Mechanical Knowledge

Organizational Skills

Communication Skills

Interpersonal Skills

MS Office Proficiency

Tools

CRM Software

Job description

Company: Finning Canada Number of Openings: 1 Worker Type: Permanent Position Overview: Reporting to the Product and Service Sales Manager, the Product Support Sales Representative role is primarily responsible for the growth in the aftermarket products and services sold by Finning to assigned customers in the defined territory. Using a consultative selling approach, you will build profitable long-term customer relationships by selling products and services to support management of the customer's fleet to maximize productivity and reduce down time and cost per hour.

If you have experience in developing long term strategic customer relationships by your solid business acumen in conjunction with solid mechanical knowledge of equipment systems, then please apply for this fantastic opportunity.

Earning potential of $125,000-$135,000+ which includes base plus targeted commission. Job Description: Major Job Functions:

• Achieve profitable parts and service revenue based on corporate and territory targets
• Evaluate customer needs, promote and sell products and services to meet those needs and provide quality solutions to address customers’ needs
• Develop and maintain client information and data utilizing Finning (Canada)’s CRM software and Product Improvement Program (PIP) to enable accurate market intelligence, pricing, estimates, and customer satisfaction
• Prepare accurate and timely forecasts, pricing, estimates and market intelligence of parts and service revenue targets for assigned customer base to ensure customer satisfaction
• Establish appropriate targets, goals and objectives that are aligned with corporate strategy
• Ensure all sales documents and customer agreements are completed in a consistent, accurate and timely manner

Qualifications:

• Minimum 3-5+ years of consulting sales experience in understanding and applying the basic selling principles, such as, prospecting, introducing benefits, call planning, qualifying, handling objections, follow-ups and closing the sale
• Proven sound mechanical knowledge
• Excellent organizational, communication and interpersonal skills
• Previous utilization of a customer relationship management tool
• An exceptional track record of customer coverage in a large geographic territory
• Proficient in MS office package

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do notdiscriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities.Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.