Product Specialist- Capital Chevrolet Buick GMC Calgary

Capital Chevrolet Buick GMC Inc; Calgary; On-site; CAD 40,000 - 60,000; Full time

Job summary

Join a respected automotive group as a Product Specialist where you will showcase innovation and enhance customer experiences. This role involves engaging customers, conducting product demonstrations, and contributing to sales success while staying updated on industry trends. Your passion and expertise will drive product awareness and customer satisfaction.

Qualifications

• Minimum of 1 year experience in a dealership or similar role.
• Proven ability to provide an exceptional customer experience.
• Valid driver's license and good driving record.

Responsibilities

• Provide product demonstrations and detailed product information.
• Engage with customers to understand their needs.
• Collaborate with sales team to support product-related efforts.

Skills

Customer Service

Communication

Sales Skills

Product Knowledge

Education

High school diploma or equivalent

Job description

Step into the spotlight as a Product Specialist, where your expertise and passion will redefine customer experiences and showcase the innovation behind our products.

The Product Specialist is a pivotal position responsible for showcasing and promoting our products. This role plays a crucial part in educating customers, providing product demonstrations, and contributing to sales success. The purpose of this position is to enhance the overall customer experience, drive product awareness, and support the achievement of sales targets.

Stay updated on product updates, new releases, and industry trends

Engage with customers to understand their needs and preferences

Provide detailed product information and address customer inquiries effectively

Conduct product demonstrations to showcase key features and capabilities

Highlight the value proposition of our products to potential customers

Collaborate with the sales team to support product-related sales efforts

Provide product expertise during sales presentations and meetings

Conduct training sessions for internal teams, including sales representatives, to enhance product knowledge

Facilitate workshops for customers to deepen their understanding of our products

Provide insights and feedback to contribute to product development and improvement

Assist in the creation of product documentation, brochures, and marketing collateral

Ensure accuracy and consistency in product-related materials

Gather and analyze customer feedback on products.

Communicate customer insights to the product development team for continuous improvement

Miscellaneous duties as assigned

QUALIFICATIONS :

A minimum of 1 year experience working in a dealership or in a similar role

High school diploma or equivalent

Previous experience in sales or customer-facing roles is advantageous

Proven ability to provide an exceptional customer experience

Dedication to providing exceptional customer service

Ability to build rapport with customers and internal teams

Flexibility to adapt to changing product offerings and market dynamics

Valid driver’s license and a good driving record

Join Us on This Journey

Be part of a team that values innovation, collaboration, and excellence. Your next step as a Product Specialist is just a click away—apply now!

At Capital Automotive Group, our vision is to be the most respected auto group in North America. In keeping with our mission, we strive to move customers’ lives forward with the best in automotive solutions, service and people. Through demonstrating our core values of respect, transparency, care, excellence, and innovation, we stand out from the rest and create a growth-driven organization.

Capital Automotive Group, founded in 1974, has expanded and continues to grow significantly. Our team consists of service technicians, product specialists and support staff from each location.