Product Owner LMS/ LCMS

360training; Calgary; Hybrid; CAD 90,000 - 130,000; Full time

Job summary

360training is seeking a Product Owner for LMS/LCMS to own business and functional requirements, focusing on learner, manager, and admin experiences, plus reporting and certification workflows.

The role requires deep expertise in LMS/LCMS, course lifecycle, and regulatory-driven processes, with strong cross-system coordination across Commerce, PIM, and web integrations.

Qualifications

• Experience defining LMS/LCMS requirements and workflows.
• Ability to translate business needs into functional specifications.
• Knowledge of regulatory-driven LMS behavior and reporting.
• Experience with cross-system dependencies (commerce, PIM, web).

Responsibilities

• Translate LMS/LCMS business outcomes into clear business and functional requirements.
• Define required system behavior for learners, managers, admins, internal teams, instructors, customers, and compliance users.
• Define workflows for course delivery, assignments, progress, completions, certificates, transcripts, reporting, and content lifecycle.
• Clarify functional parity versus future-state requirements for LMS modernization.
• Identify impacts across LMS, LCMS, Commerce, PIM/Pimcore, Web, Regulatory, reporting, credit reporting, and customer support.
• Create AI-assisted requirements, workflows, use cases, business rules, acceptance criteria, and UAT scenarios.
• Work with Business Owners to clarify value, priority, operational impact, learner/customer impact, and acceptance expectations.
• Work with Technology Owners to confirm feasibility, dependencies, technical constraints, sequencing, and estimates.
• Support demos, UAT, migration readiness, release readiness, and validation of LMS/LCMS functionality.
• Help organize LMS/LCMS work into business capabilities and phases instead of disconnected epics and stories.

Skills

LMS/LCMS expertise

Education technology experience

Business analysis

Product management

APIs & integrations

Cross-system data flows

Tools

APIs

Data integrations

Content management systems

Analytics tools

Job description

360training
At 360training, we’re more than an online training provider—we’re on a mission to empower people and organizations to thrive. As a fast-growing leader in online and live training across multiple industries, we deliver regulatory-approved training and certifications that power careers and businesses.

Our culture is grounded in two values: Deliver Results and Do the Right Thing. We operate as a collaborative, performance-driven organization where data plays a critical role in shaping strategy and outcomes. If you’re excited to turn analytics into impact and influence meaningful decisions, 360training is the place for you.

Role Purpose

The Product Owner — LMS / LCMS owns business and functional requirements for the custom LMS and LCMS platforms, including learner experience, manager experience, admin workflows, course delivery, content lifecycle, assignments, completions, certificates, compliance behaviour, reporting, migration readiness, and platform modernization.

This role combines product management judgment, senior BSA discipline, and AI-assisted documentation to define how LMS and LCMS capabilities should work for learners, customers, internal teams, regulatory needs, and operational users. The role requires deep functional expertise in 360training’s custom LMS, LMS 1.0 / LMS 2.0, LCMS, regulatory-driven workflows, course/content lifecycle, reporting, and integrations with Commerce, PIM, Web, credit reporting, and compliance systems.

Platform / Domain Knowledge

• Custom 360training LMS
• LMS 1.0 and LMS 2.0
• LCMS and course/content lifecycle
• Learner, manager, admin, and internal operations workflows
• Course assignments, progress, completions, certificates, transcripts, and reporting
• Regulatory and accreditation-driven LMS behavior
• Content authoring, publishing, versioning, localization, and reuse
• Integrations with PIM/Pimcore, Commerce/Medusa, Web, reporting, credit reporting, and regulatory workflows

Owns

• LMS / LCMS business requirements
• LMS / LCMS functional requirements
• Learner, manager, admin, and internal workflow requirements
• Completion, certificate, assignment, transcript, and reporting requirements
• Migration readiness requirements
• Acceptance criteria and UAT scenarios
• Cross-system LMS/LCMS impacts

Core Responsibilities

• Translate LMS/LCMS business outcomes into clear business and functional requirements.
• Define required system behavior for learners, managers, admins, internal teams, instructors, customers, and compliance users.
• Define workflows for course delivery, assignments, progress, completions, certificates, transcripts, reporting, and content lifecycle.
• Clarify functional parity versus future-state requirements for LMS modernization.
• Identify impacts across LMS, LCMS, Commerce, PIM/Pimcore, Web, Regulatory, reporting, credit reporting, and customer support.
• Create AI-assisted requirements, workflows, use cases, business rules, acceptance criteria, and UAT scenarios.
• Work with Business Owners to clarify value, priority, operational impact, learner/customer impact, and acceptance expectations.
• Work with Technology Owners to confirm feasibility, dependencies, technical constraints, sequencing, and estimates.
• Support demos, UAT, migration readiness, release readiness, and validation of LMS/LCMS functionality.
• Help organize LMS/LCMS work into business capabilities and phases instead of disconnected epics and stories.

Skills:

• Strong LMS, LCMS, education technology, compliance training, or enterprise learning platform experience.
• Experience with custom platforms, learner workflows, admin workflows, content management, course delivery, certificates, completions, reporting, and compliance-driven requirements.
• Strong business analysis and product management capability.
• Ability to understand complex legacy systems and define modernized future-state capabilities.
• Helpful technical knowledge of integrations, APIs, data flows, reporting, platform migrations, and custom enterprise software.

Required Experience:

• 6-8+ years in product ownership, learning platforms, education technology, compliance training, business analysis, or enterprise platform roles.
• 4+ years working with LMS, LCMS, learning technology, training delivery, certification, compliance education, or similar workflow-heavy platforms.
• 3+ years creating business and functional requirements for custom platforms, LMS/LCMS systems, learner/admin workflows, reporting, compliance, or content lifecycle.
• 2+ years working with complex cross-system dependencies, such as commerce-to-LMS fulfillment, content publishing, regulatory reporting, certificates, completions, transcripts, or credit reporting.
• Preferred platform experience
• Custom LMS or enterprise LMS: 3+ years preferred.
• LCMS / content lifecycle systems: 2+ years preferred.
• Compliance training / regulated education: 2+ years preferred.
• Course completion / certificates / transcripts / reporting: 2+ years preferred.
• Commerce-to-LMS fulfillment: 1-2+ years helpful.
• PIM / catalog / course metadata: 1-2+ years helpful.
• Legacy modernization / LMS replacement: 2+ years preferred.
• Competitive salary and annual bonus
• Paid Time off and company recognized holidays