Product Owner, Crew Ops & Pay Data

Air Canada; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

Air Canada is seeking a Product Owner for Digital Product to represent business needs and ensure delivery of pay, crew scheduling, tracking and planning solutions. You will balance priorities, translate requirements into user stories, and liaise with operations and delivery teams to ensure high-value outcomes.

The role requires strong domain knowledge, data validation skills, and the ability to drive practical, reliable solutions in a fast-paced environment.

Qualifications

• Significant experience in crew related departments (Pay, Scheduling, Planning) 3+ years preferred.
• Advanced proficiency in Microsoft Excel, including complex formulas and PivotTables.
• Working knowledge of SQL and database query tools for data validation and reporting.
• Ability to translate business needs into clear, structured requirements.
• Strong analytical and problem-solving skills; excellent written and verbal communication.
• Familiarity with crew systems (EmpCenter, RainMaker, Netline, Jeppesen, PBS) is an asset.

Responsibilities

• Own and manage the product backlog for Crew OpsMOD-related capabilities.
• Validate pay data across source and target systems for accuracy.
• Lead data comparison between legacy and replacement applications to identify discrepancies.
• Develop and execute SQL queries to validate business rules and data integrity.
• Translate business needs into actionable requirements and user stories.
• Act as liaison between operations, stakeholders, and delivery teams.
• Balance priorities to meet timelines and ensure acceptance criteria.

Skills

Data validation

SQL queries

Requirements gathering

Stakeholder comms

Excel

Crew pay data

Decision making

Education

Bachelor's degree or equivalent

Tools

EmpCenter

RainMaker

Netline

Jeppesen

PBS

Job description

Air Canada is seeking a Product Owner for Digital Product to represent business needs and ensure delivery of pay, crew scheduling, tracking and planning solutions. You will balance priorities, translate requirements into user stories, and liaise with operations and delivery teams to ensure high-value outcomes.

The role requires strong domain knowledge, data validation skills, and the ability to drive practical, reliable solutions in a fast-paced environment.