Product Owner, Credit Insurance - 986 EN at Export Development Canada

Export Development Canada; Ottawa; Hybrid; CAD 97,000 - 129,000; Full time

Benefits offered by this job

Hybrid work options

Vacation & wellness programs

Professional development

Job summary

Export Development Canada (EDC) is seeking a Product Owner for Credit Insurance in Ottawa. This permanent, full-time role supports a hybrid work model with possible work from our Ottawa HQ or regional hubs in Toronto and Montreal. Relocation assistance available for eligible candidates.

You will translate business strategy into a product roadmap, manage the backlog, and collaborate with insurance stakeholders and tech partners to deliver compliant, customer-focused solutions.

Qualifications

• Undergraduate degree in business, commerce, finance, insurance, IT or related discipline.
• 5–7 years experience as Product Owner or similar role.
• Experience in large, multi-year technology transformations.
• Ability to translate strategy into measurable outcomes, roadmaps and backlogs.
• Strong stakeholder management and communication skills.
• Customer-focused, analytical and adaptable.

Responsibilities

• Translate business strategy and customer needs into a clear product vision, roadmap and backlog.
• Collaborate with insurance stakeholders and tech partners to improve experience and ensure compliant, sustainable solutions.
• Develop and communicate product vision, roadmap and squad objectives aligned with priorities.
• Advocate for customer and business needs to maximize value.
• Champion customer outcomes by translating priorities into actionable direction.
• Prioritize backlog based on value, outcomes, risk, dependencies and delivery capacity.
• Partner with customers and teams to validate problems and viable solutions.
• Track product performance using data to adjust priorities and roadmap.
• Identify and manage dependencies, risks, and vendor considerations.

Skills

Product Ownership

Agile

Stakeholder Management

Roadmapping

Backlog Prioritization

Education

Bachelor's degree

Tools

Azure DevOps

Jira

Job description

Product Owner, Credit Insurance

Location: Ottawa, ON, CA. This visa sponsorship job abroad position offers great opportunities for career growth. Application deadline: October 1st 2026 at 12:00PM ET.

Employment Details

• Employment Type: Permanent, Full Time
• Location: Export Development Canada operates under a hybrid work model, with employees currently required to work from the office two or three days per week. This role can be performed from EDC’s headquarters in Ottawa or from one of our Community Hubs located in Toronto, Montreal. Relocation assistance is available for candidates who meet the eligibility criteria. Internal Employees, please consult the ServiceNow article entitled Internal movements – what you need to know.

Compensation Details

• Product Owner, Salary Grade 18: Salaries typically range from $96,557 to $128,743 annually, based on qualifications and experience, plus a 15% performance-based incentive.

About EDC

At Export Development Canada (EDC), we empower Canadian businesses to succeed globally. As a financial Crown corporation, we offer innovative financial solutions and expert insights to help businesses explore new markets, mitigate risks, and achieve growth.

Why Join EDC?

Comprehensive Benefits: EDC offers a competitive compensation & benefits package, work-life balance, & the opportunity to help make Canada and the world better through trade.

• Work-Life Balance: EDC offers a competitive compensation package & work-life balance. We have hybrid work options, 3 to 4 weeks paid vacation, a corporate closure period, summer early Friday’s & no meeting Fridays.
• Professional Development: Take advantage of our continuous learning opportunities, including training programs, workshops and language training.
• Inclusive Culture: Be part of a diverse and inclusive workplace that champions employment equity & values diversity of ideas, strengths, & backgrounds to succeed.
• Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs to keep you healthy and happy.
• Community Engagement: Participate in volunteer opportunities and give back to the community through our various social responsibility programs.

Team Overview

The team enables the digital capabilities that support EDC’s credit insurance lifecycle, including customer and partner experiences, policy and buyer underwriting, claims, and portfolio management. Working across business and technology, the team modernizes enterprise platforms, improves self-service and operational efficiency, and helps protect Canadian exporters from non-payment risk as they grow internationally. There has never been a more exciting time to join Credit Insurance. With EDC's continued global expansion and diversification strategy, combined with the technology transformation, you'll have the chance to help shape the future of one of EDC's most strategic business lines while driving meaningful change across the organization. This opportunity reflects an immediate hiring need for Credit Insurance. However, our team supports a diverse portfolio of financial products and front-line business enabling technologies, and as part of our broader talent strategy we anticipate additional Product Owner hiring needs as our portfolio continues to expand.

What you will be doing

• As Product Owner, you will translate business strategy and customer needs into a clear product vision, roadmap and a prioritized backlog.
• You will work closely with insurance value stream stakeholders and technology partners to improve customer and employee experience while ensuring reliable, compliant, and sustainable solutions.
• Develop and communicate the product vision, roadmap and squad objectives, ensuring alignment with Credit Insurance priorities and EDC strategy.
• Act as the advocate for customer and business needs, ensuring product decisions maximize value and align with strategic objectives.
• Champion customer outcomes by translating business priorities, user feedback, and operational needs into actionable product direction.
• Manage and continuously prioritize the product backlog based on customer value, business outcomes, risk reduction, regulatory obligations, dependencies, and delivery capacity.
• Partner with customers, business subject-matter experts and technology teams to validate problems, define viable solutions and incorporate user feedback.
• Track product performance, benefits and key results, using data and insight to recommend adjustments to priorities and the roadmap.
• Identify and manage dependencies, operational risks, technical debt and vendor considerations in collaboration with adjacent product teams and enabling functions.

What we are looking for

• An undergraduate degree in business, commerce, finance, insurance, information technology or a related discipline.
• 5- 7 years experience as a Product Owner, Business Lead, Business Analyst or similar role.
• Demonstrated experience in large, complex, multi-year technology transformations.
• Ability to translate strategy and business needs into measurable outcomes, roadmaps, and prioritized backlogs.
• Strong stakeholder management, facilitation and influencing skills, with the confidence to resolve competing priorities and make value-based trade-offs.
• Excellent written and verbal communication skills, including the ability to explain complex business and technology matters to varied audiences.
• A customer-focused, analytical, and accountable, with the ability to work effectively through ambiguity and changing priorities.

What will make you stand out

• Knowledge of credit insurance, commercial insurance, underwriting, policy administration, claims.
• Experience partnering with external 3rd party software vendors to deliver strategic roadmap change.
• Experience modernizing customer-facing or back-office financial-services platforms, including APIs, automation or digital self-service.
• Experience defining OKRs and business cases.
• Product Owner or agile certification, such as CSPO/PSPO or equivalent training.
• Experience with Azure DevOps, Jira, or comparable product-management and delivery tools.
• Bilingualism in both official languages.

Eligibility

EDC is committed to Fair Employment Practices and preference will be given to a candidate who is able to work legally in Canada at the time of application (Canadian Citizens or Permanent Residents). Candidates must meet the requisite government security screening requirements. The position is open to those who meet all of the essential requirements stated above and whose applications are received by the closing date.

EDC's Commitment to Employment Equity

Export Development Canada (EDC) is dedicated to fostering employment equity and building a diverse workforce. We are committed to creating a safe and inclusive environment that respects people from all cultures, backgrounds, and abilities. At EDC, we nurture a culture of inclusion and belonging where everyone has equal opportunity to grow, develop, succeed, and be their truest selves. We actively encourage applications from women, Indigenous peoples, visible minorities, persons with disabilities, and members of the 2SLGBTQI+ community.

Your application must clearly demonstrate how you meet all the requirements.

We thank all applicants' interest in a career at EDC; however, only those selected for an interview will be contacted.

Please note that qualified candidates may be considered for similar roles at this level within EDC.

EDC recognizes that disclosing the need for accommodations can be a personal matter. Please know that as an organization, we are committed to maintaining confidentiality and ensuring that any accommodations provided are tailored to support your needs. Our aim is to ensure you have a comfortable and positive experience throughout the recruitment process, so please do not hesitate to contact us directly for any accommodation requests at [e-mail]. We are here to support you every step of the way.

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