Product Owner, Credit Insurance - 986 EN

Export Development Canada; Ottawa; Hybrid; CAD 97,000 - 129,000; Full time

Benefits offered by this job

Hybrid work model

Relocation assistance

Competitive compensation package

Job summary

Export Development Canada is seeking a Product Owner for Credit Insurance to drive the product vision, roadmap, and prioritized backlog. You will work with insurance value stream stakeholders and technology partners to deliver compliant, customer-centric solutions that align with EDC strategy.

The role emphasizes translating business priorities into actionable product direction, managing dependencies, and measuring outcomes to continuously improve value for Canadian exporters and partners.

Qualifications

• Undergraduate degree in business, commerce, finance, or insurance.

Responsibilities

• Translate business strategy and customer needs into a clear product vision, roadmap and prioritized backlog.
• Collaborate with insurance value stream stakeholders and technology partners to improve customer and employee experience.
• Maintain and prioritize the product backlog based on value, outcomes, risk, and dependencies.
• Define viable solutions with input from customers, business SMEs and technology teams.
• Track product performance using data to adjust priorities and roadmap.
• Identify dependencies, risks and vendor considerations with adjacent product teams.

Skills

Product ownership

Backlog management

Stakeholder collaboration

Roadmap planning

Analytical thinking

Education

Undergraduate degree in business, commerce, finance, or insurance

Job description

Application deadline: October 1st 2026 at 12:00PM ET

Join the EDC Team!

At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making Canada and the world better through trade.

Position: Product Owner, Credit Insurance

Employment Type:Permanent, Full Time

Compensation Details:

• Product Owner, Salary Grade 18: Salaries typically range from $96,557 to $128,743 annually, based on qualifications and experience, plus a 15% performance-based incentive.

Location:

• Export Development Canada operates under a hybrid work model, with employees currently required to work from the office two or three days per week.
• This role can be performed from EDC’s headquarters in Ottawa or from one of our Community Hubs located in Toronto, Montreal.
• Relocation assistance is available for candidates who meet the eligibility criteria.

Internal Employees, please consult the ServiceNow article entitled Internal movements - what you need to know.

About EDC:

At Export Development Canada (EDC), we empower Canadian businesses to succeed globally. As a financial Crown corporation, we offer innovative financial solutions and expert insights to help businesses explore new markets, mitigate risks, and achieve growth.

Why Join EDC?

• Comprehensive Benefits: EDC offers a competitive compensation & benefits package, work-life balance, & the opportunity to help make Canada and the world better through trade.
• Work-Life Balance: EDC offers a competitive compensation package & work-life balance. We have hybrid work options, 3 to 4 weeks paid vacation, a corporate closure period, summer early Friday's & no meeting Fridays.
• Professional Development: Take advantage of our continuous learning opportunities, including training programs, workshops and language training.
• Inclusive Culture: Be part of a diverse and inclusive workplace that champions employment equity & values diversity of ideas, strengths, & backgrounds to succeed.
• Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs to keep you healthy and happy.
• Community Engagement: Participate in volunteer opportunities and give back to the community through our various social responsibility programs.

Team Overview:

The team enables the digital capabilities that support EDC's credit insurance lifecycle, including customer and partner experiences, policy and buyer underwriting, claims, and portfolio management. Working across business and technology, the team modernizes enterprise platforms, improves self-service and operational efficiency, and helps protect Canadian exporters from non-payment risk as they grow internationally.

There has never been a more exciting time to join Credit Insurance. With EDC's continued global expansion and diversification strategy, combined with the technology transformation, you'll have the chance to help shape the future of one of EDC's most strategic business lines while driving meaningful change across the organization.

What you will be doing:

As Product Owner, you will translate business strategy and customer needs into a clear product vision, roadmap and a prioritized backlog. You will work closely with insurance value stream stakeholders and technology partners to improve customer and employee experience while ensuring reliable, compliant, and sustainable solutions.

• Develop and communicate the product vision, roadmap and squad objectives, ensuring alignment with Credit Insurance priorities and EDC strategy.

• Act as the advocate for customer and business needs, ensuring product decisions maximize value and align with strategic objectives.

• Champion customer outcomes by translating business priorities, user feedback, and operational needs into actionable product direction.

• Manage and continuously prioritize the product backlog based on customer value, business outcomes, risk reduction, regulatory obligations, dependencies, and delivery capacity.

• Partner with customers, business subject-matter experts and technology teams to validate problems, define viable solutions and incorporate user feedback.

• Track product performance, benefits and key results, using data and insight to recommend adjustments to priorities and the roadmap.

• Identify and manage dependencies, operational risks, technical debt and vendor considerations in collaboration with adjacent product teams and enabling functions.

What we are looking for:

• An undergraduate degree in business, commerce, finance, insurance,