Product Owner (Contract)

Libro Credit Union; London; Hybrid; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salaries & benefits

Generous vacation time

Employee wellness & assistance program

Staff banking specialists and staff/lo

Staff rates on products and services

Tuition assistance & internal career/2

Job summary

Libro Credit Union is hiring a Product Owner for the London Administration team on a contract (~14 months) with hybrid working arrangements. The role aims to maximize value of the digital banking experience for members by translating strategic goals into clear backlog priorities and sprint goals.

You will refine themes, features and epics into actionable user stories, collaborate with other Product Owners to ensure a cohesive user experience, and communicate priorities and roadmap to

Qualifications

• Bachelor’s degree preferred; College/Trade Diploma required.
• 4+ years in digital retail, business and/or wealth product leadership in FI/Fintech.
• Experience in omnichannel environments is preferred.
• Certified Agile Product Owner or similar designation is a plus, but not required.

Responsibilities

• Define sprint goals and refine themes, features and epics into actionable user stories.
• Collaborate with other Product Owners to ensure a cohesive user experience across products and services.
• Communicate product priorities and roadmap; lead stakeholder engagement and support change management.
• Engage with potential vendors/partners to add value to the product experience.
• Provide functional/technical guidance to staff as needed.
• Prioritize new features based on competitive analysis, industry trends, Owner feedback, and Libro vision.
• Engage with end users directly or via data to understand needs.
• Understand milestones, dependencies and resources to adjust priorities and support delivery.
• Monitor digital banking trends and identify opportunities to improve experiences.
• Leverage feedback and analytics to inform priorities and improve digital banking experiences.

Skills

Digital product leadership

Agile product owner

Omnichannel experience

Stakeholder engagement

Vendor engagement

Education

College Diploma

Bachelor's degree preferred

Job description

Career Opportunity

Libro Credit Union is growing!

Join Libro Credit Union as a Product Owner – London Administration

At Libro Credit Union, every employee and every customer are members. Everything we do is about strengthening financial well-being for a better tomorrow.

As a Certified B Corporation, we use business as a force for good. That means:

• Empowering people to live their most fulfilled lives.
• Supporting businesses and communities to thrive.
• Caring for the planet and economic growth through sustainable practices.

Libro invests in our employee’s development and career ambitions. We value candidates who are accountable, courageous, inclusive, driven to perform and have a passion for supporting people, local business and communities in strengthening their financial well-being.

We are currently hiring a full-time contract Product Owner to support our London Administration team. This job posting is backfilling for a maternity leave.

The Product Owner is responsible for maximizing the value of the product or solution for the end user resulting from the work of the team. The role translates Libro’s strategic goals and user needs into clear priorities and outcomes for the digital banking experience they support. Working in agile ways, the Product Owner is responsible for managing and prioritizing the product backlog, determining value, setting sprint goals, and providing visibility into the work that needs to be done next. This role works closely with the platform and stakeholders to understand how users are engaging with digital banking experiences and to define delivery goals and priorities.

The Product Owner supports a Pod responsible for digital banking experiences, tools, products, and features that help Libro members bank confidently and effectively.

This is a contract position (approximately 14 months), with eligibility for hybrid working arrangements.

The base salary will be determined based on skills, experience, qualifications, education/training and internal equity. Our compensation practices are equitable and transparent, and support progression through the salary range as employees grow in the role.

The Role:

• Define sprint goals and desired outcomes, and work with the Pod to refine themes, features, and epics into manageable and actionable user stories.
• Collaborate with other Product Owners to build a cohesive user experience across all products and services.
• Communicate product priorities and roadmap, lead stakeholder engagement, and support change management activities that build awareness of product changes among Staff and Owners.
• Engages with potential vendors and partners to explore opportunities to add additional Owner value to the overall product experience.
• Provides functional/technical guidance or advice to other Staff as needed
• Effectively prioritizes new feature and product development based on competitive analysis, industry trends, Owner feedback, and Libro vision.
• Engages with end users both directly (e.g. face-to-face) and indirectly (user testing & data) to observe and understand end user needs.
• Understand product milestones, dependencies, and available resources inside and outside the Pod to adjust priorities and support delivery.
• Monitor digital banking trends and product management practices, and identify opportunities for the Pod to work more effectively and efficiently.
• Leverage Owner feedback, qualitative research, digital analytics, and user testing to inform priorities and improve digital banking experiences.

What We’re Looking For:

• 2 years College, Trade or Tech School Diploma required.Bachelor’s Degree preferred
• 4+ years working in a digital retail, business and/or wealth product leadership capacity in an FI/Fintech experiencerequired
• Experience in an omnichannel environment preferred
• Experience or education in project management is considered an asset
• Certified Agile Product Owner or similar designation is preferred, but not required

We Offer Total Reward Programs to Set You Up for Success In & Outside of Work:

• Competitive salaries, benefit packages, pension plans, & incentive programs, that value your dedication.
• Generous vacation time.
• Employee wellness program, Employee & Family Assistance Program, fitness club discounts, technology offers, travel and entertainment deals.
• Dedicated staff banking specialists to support strengthening your own financial well-being! Staff accounts and staff rates on products and services.
• We believe in developing internal talent. Unlock your potential with tuition assistance and opportunities for advancement.

If you're passionate about helping your community, interested in being part of a remarkable team, and want to do your part to strengthen financial well-being for a better tomorrow - we want to hear from you!

Libro is committed to fostering a safe, healthy, and inclusive work environment that inspires respect. As an inclusive employer we are committed to providing a fully accessible recruitment process. Email us at [e-mail] any time during the recruitment process to let us know what supports you may need to be successful.

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