Product Owner

Shoppers Drug Mart; Mississauga; On-site; CAD 80,000 - 110,000; Full time

Job summary

Shoppers Drug Mart is looking for a Product Owner to innovate health and wellness in Canada. You will manage product backlogs, engage stakeholders, and enhance digital health strategies. Join a team that values diversity and collaboration.

Benefits

Purchase Discounts

Access to Online Learning

Competitive Pay

Qualifications

• Experience in consulting, professional services, or industry roles.
• Understanding of product management principles and methodologies.

Responsibilities

• Manage product backlog and prioritize features.
• Translate user problems into technical specifications.
• Engage stakeholders and improve customer experience.

Skills

Communication

Agile Development

Digital Trends

Education

Scrum Master Certification

PMP Certification

ITIL Certification

TOGAF Certification

Job description

Location:

1685 Tech Ave, Mississauga, Ontario, L4W 0A7

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.

With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop; it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness, and inclusivity. Join our team and help us foster a healthy future for your career and all Canadians.

Why this role is important?

What You’ll Do:

• As the Product Owner, you will be a creative problem-solver passionate about Canadian health and delivering top-notch customer-facing applications. You will work closely with our Specialty Health Network and Digital Health teams to gather business requirements, define solutions, and facilitate communication.
• Responsibilities include:
• Managing the product backlog through prioritization, grooming, writing user stories, and ensuring the development team remains unblocked and efficient.
• Understanding user problems and translating them into clear technical specifications for development teams.
• Assessing feature requests to eliminate non-essential features.
• Conducting feedback sessions to prioritize features delivering maximum value.
• Executing deliverables related to SHN's digital health strategy and participating in related meetings.
• Supporting project-based work and contributing to solution design, ensuring strategic alignment with SHN’s vision and building a digital health playbook.
• Engaging stakeholders to include diverse perspectives and voices.
• Understanding and improving the end-to-end customer experience.
• Developing and iterating on digital strategy, vision, and roadmap to support business P&L goals.
• Running feature prioritization sessions and collaborating with design and development teams to bring features to market.
• Measuring success metrics and identifying opportunities for improvement.
• Handling multiple tasks, including research and analysis of client, industry, and technical matters.
• Working with stakeholders to streamline digital health strategies and solutions for better efficiency and experience.
• Sharing best practices and supporting the spread of successful digital initiatives.
• Collecting user feedback and translating findings into product development.
• Promoting agile and product best practices and advocating for customer needs.

What you'll bring to this role:

• Interest in digital trends and willingness to learn new tools.
• Commitment to valuing diversity and working with diverse teams.
• Curiosity about modern technology and its organizational benefits.
• Relevant experience in consulting, professional services, or industry roles with strong communication skills.
• Experience in technology and IT domains, including IT governance, architecture, agile development, and certifications like Scrum Master, PMP, ITIL, TOGAF, is advantageous.
• Understanding of product management principles and methodologies.
• Ability to communicate complex technical solutions clearly to non-technical audiences.

Why work at Shoppers Drug Mart?

Gain unique retail industry experience supporting internal customers and franchisees while working for a recognized national brand. Benefits include purchase discounts, competitive pay, and access to online learning through Academy.

Take ownership of your work and find meaningful ways to care about your work, colleagues, customers, and community.

How You’ll Succeed:

We seek great people who embody our values—authenticity, trust, and connection. If you are open-minded, adaptable, and thrive in a fast-paced environment, apply today.

Employment Type: Full-time

Type of Role: Regular

We celebrate Canada’s diversity and are committed to inclusive hiring. Accommodation is available upon request for applicants with disabilities during the recruitment process and upon hire.

Please Note: If you have Employee Self Service (ESS) on Workday, apply through Workday.