Product Operations & Visual Merch Lead

Indigo; Toronto; On-site; CAD 55,000 - 75,000; Full time

Job summary

A leading retail company located in Toronto, Ontario, is seeking a Product Operations Leader to oversee the efficient movement of goods in-store. This mid-senior level full-time position involves coaching the team, executing visual merchandising, and upholding safety standards. Candidates should have at least 1-2 years of leadership experience, be customer-focused, and possess the ability to work a flexible schedule. Bilingualism is preferred for candidates in Québec. Join us in creating a positive impact through diversity and inclusion.

Qualifications

• 1–2 years of experience in a merchandising or operations role.
• Availability to work a flexible schedule, including evenings and weekends.
• Ability to lift medium to large items, up to 40 pounds.

Responsibilities

• Lead execution of product flow processes.
• Coach Customer Experience Representatives.
• Model and promote Indigo's beliefs and culture.

Skills

Leadership experience

Customer experience

Team building

Operational excellence

Bilingualism (French/English)

Job description

A leading retail company located in Toronto, Ontario, is seeking a Product Operations Leader to oversee the efficient movement of goods in-store. This mid-senior level full-time position involves coaching the team, executing visual merchandising, and upholding safety standards. Candidates should have at least 1-2 years of leadership experience, be customer-focused, and possess the ability to work a flexible schedule. Bilingualism is preferred for candidates in Québec. Join us in creating a positive impact through diversity and inclusion.