Product Manager / Delivery Lead (Program Admin Officer 4)

Government of Nova Scotia; Halifax; On-site; CAD 80,000 - 95,000; Full time

Job summary

An established industry player seeks a Product Manager / Delivery Lead to bridge the gap between government partners and delivery teams. In this role, you will identify product improvement areas and ensure timely execution of digital solutions that enhance user experiences. Collaborating with technical experts and service designers, you will play a pivotal role in transforming how services are delivered across various government sectors. This position offers a chance to contribute to meaningful projects that impact the lives of Nova Scotians while enjoying a supportive work environment with numerous benefits.

Benefits

Paid Holidays

Health Insurance

Dental Insurance

Defined Benefits Pension

Work-Life Balance

Flexible Work Arrangements

Employee Assistance Programs

Professional Development Opportunities

Qualifications

• 6+ years of relevant experience in product management.
• Strong understanding of software development lifecycle.

Responsibilities

• Engage with government staff and partners to gather requirements.
• Create documentation and mock-ups for delivery teams.

Skills

Requirements Gathering

User Story Writing

Agile Methodologies

Analytical Thinking

Communication Skills

Problem Solving

Education

Bachelor's Degree

Relevant Experience (6+ years)

Job description

Product Manager / Delivery Lead (Program Admin Officer 4)

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Product Manager / Delivery Lead (Program Admin Officer 4)

Join to apply for the Product Manager / Delivery Lead (Program Admin Officer 4) role at Government of Nova Scotia

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Competition No: 45900

Salary Range: $3,107.16 - $3,649.33 Bi-Weekly / $80,786.16 - $94,882.58 Annually (PR 17)

Position Status: Permanent

Benefits: Paid Holidays, Vacation, Family Leave, Health, Dental, and Defined Benefits Pension

Location: HALIFAX

Department: Cyber Security & Digital Solutions

Union Status: NSGEU - NSPG

Closing Date: 5/19/2025 (Applications are accepted until 11:59 PM Atlantic Time)

ABOUT THE DEPARTMENT OF CYBER SECURITY AND DIGITAL SOLUTIONS (CSDS)

At CSDS, we prioritize people—both within our team and in the communities we serve. Our mission is to redefine how Nova Scotians engage with government by creating accessible, reliable digital solutions centered around user needs.

In today’s tech-driven world, CSDS empowers government departments with essential digital solutions to meet Nova Scotians’ expectations. As a trusted partner across government, we enable departments to fulfill their mandates with secure, user-friendly services. From healthcare and education to public safety, we collaborate to transform how services are designed and delivered.

We don’t just implement technology; we modernize outdated systems and reimagine processes. Our agile, data-driven approach ensures that digital services are both efficient and adaptable to Nova Scotia’s evolving needs.

Joining CSDS means contributing to work that makes a real difference. From providing vital tech support to healthcare professionals to strengthening cybersecurity and developing scalable digital platforms, you’ll play a key role in building a more inclusive, responsive government for Nova Scotians.

Together, we’re setting new standards for digital public service, delivering resilient solutions that meet today’s needs—and anticipate tomorrow’s challenges.

About The Opportunity

As Product Manager/ Delivery Lead, you’ll join the Service Design and Delivery team to provide digital solutions built around the needs of users. You’ll act as a critical bridge between government partners and delivery teams as you identify areas for product improvement, define requirements, and ensure timely execution. You’ll collaborate with technical experts, Service Designers, Project Managers, and other professionals to develop new products for a variety of initiatives, and you’ll support existing software that is critical to delivering government programs and services.

Key Responsibilities

• Engage with internal government staff, external partners, and the public and communicating their needs as inputs into software design and development.
• Work with policy, process, legislation, and business subject matter experts to gain a comprehensive and detail-oriented understanding of requirements.
• Create process diagrams, requirements documentation, mock-ups, and other artifacts to describe requirements for a delivery team.
• Identify accessibility and inclusion requirements for products and services.
• Conduct product testing and facilitate user acceptance testing to ensure products meet user needs.
• Build and maintain a prioritized backlog of product improvements to guide continuous delivery.
  
  

Education And Experience

• Bachelor’s degree or diploma and at least (6) years relevant experience.
• Significant experience in gathering requirements, writing user stories, and conducting current state/future state analysis.
• Hands on experience with the software development lifecycle.
• Experience planning and leading workshops and research activities across digital transformation projects.
• Problem-solving, analytical thinking, and decision-making abilities to manage complex and competing needs.
• Excellent communication and presentation skills.
  
  

Valued Assets

• Experience with Agile software delivery methodologies.
• Self-starter, adaptable, and willing to take on various responsibilities to ensure the successful delivery of products and services.
  
  

Equivalency

We recognize equivalent combinations of training, education, and experience, providing opportunities for individuals with diverse backgrounds to contribute their skills and expertise. Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.

Benefits & Perks

At the CSDS with the Government of Nova Scotia, we are committed to providing a fulfilling work environment with numerous benefits and opportunities:

• Work-Life Balance: Maintain a healthy work-life balance with a 35-hour work week.
• Secure Your Future: Access a defined benefits pension plan for a stable retirement.
• Annual Leave & Holidays: Start with 3 weeks (15 days) of annual vacation.
• Flexible Work Arrangements: Accommodate your needs with various options for flexibility, such as hybrid schedules.
• Supportive Leadership: Our leadership prioritizes flexibility, communication, and enabling your success.
• Support in Times of Need: Rely on short- and long-term support options tailored to help you and your family when it matters most.
• Employee and Family Support: Access our Employee and Family Assistance Programs for comprehensive resources and guidance.
• Cross-Sector Collaboration: Engage with various stakeholders and government departments, building expertise and connections that enrich Nova Scotia’s future, and your own professional development.
• Growth & Development: Explore career paths in specialized areas like digital service design, cybersecurity, enterprise risk, digital platforms, mission IT, and more.
• Lifelong Learning: Expand your skills with ongoing training and development opportunities.
• Professional Advancement: Dive into public service with endless opportunities for growth, learning, and meaningful contributions.
  
  

Join the Department of Cyber Security & Digital Solutions and experience the benefits of a fulfilling career, supported by comprehensive perks, career development opportunities, and a diverse range of paths to explore within our department and across the government.

Pay Grade: PR 17

Salary Range: $3,107.16 - $3,649.33 Bi-Weekly

Diversity, Equity, And Inclusion At CSDS

At the Department of Cyber Security and Digital Solutions (CSDS), we strive for a workforce that reflects the diversity of the citizens we serve at every level of our organization. We recognize that users of government services come from all walks of life, and we work to ensure our team reflects these communities. Guided by the Government of Nova Scotia’s Employment Equity Policy, we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities, and Women in under-represented roles. We encourage individuals from these groups to self-identify in their electronic applications.

At CSDS, we celebrate diversity, inclusion, and belonging. By valuing diverse perspectives and experiences, we create an environment where all talent can thrive, enabling us to deliver innovative and inclusive public services to Nova Scotians.

This Is a Bargaining Unit Position Initially Restricted To Current Civil Service Employees Represented By The Nova Scotia Government Employees Union (NSGEU). If Applying From Outside a Government Office, Employees Must Apply Correctly Via This Link



Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued.

External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information.

Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to [e-mail].

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Product Management and Marketing

• Industries

  Government Administration

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