Product Manager

PRICELINE CAREERS

Toronto

Hybrid

CAD 100,000 - 120,000

Full time

2 days ago
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Job summary

Priceline Careers seeks a Product Manager for Packages to own the checkout, booking steps, and post-booking experiences. You’ll influence across Checkout, Flights, Hotels, Rental Cars, and Customer Care to maximize conversion and revenue.

You’ll collaborate with designers, researchers, and engineers to deliver end-to-end solutions, using AI and analytics to improve efficiency and personalization at scale. Hybrid work with two in-office days supports this strategic role.

Qualifications

  • 3-5 years of product management experience in ecommerce or travel.
  • Experience operating within a Product Operating Model with Agile.
  • Customer-focused, data-driven decision maker.
  • Ability to influence stakeholders across teams.
  • Familiarity with Elixir/Java/Node.js is a plus.

Responsibilities

  • Define and own the long-term vision, strategy, and roadmap for your Packages team.
  • Balance delivery of new customer-facing features with technical debt remediation and platform work.
  • Lead backlog prioritization, sequencing, and refinement with engineering and design leads.
  • Collaborate with Product Designers, UX Researchers, Marketing, and Engineering teams (Elixir, Java, Node.js).
  • Leverage data, real-time analytics, and A/B testing to measure product performance against OKRs/KPIs.
  • Identify AI opportunities to modernize legacy search and booking processes.

Skills

Product management
Agile methodologies
POM Practitioner
Cross-functional collaboration
Data-driven decisions
AI in product
Stakeholder influence
Communication

Tools

Elixir
Java
Node.js

Job description

This role is eligible for our hybrid work model: 2 days in-office.
This job posting is for an existing, currently vacant position.

Product Manager, Packages

Our Product Design and Management teams work tirelessly to understand what our customers need and make it a reality. They’re the ones who make our deals come to life and our user experience simple and intuitive.

Why this job’s a big deal:

You’ll lead product for the Packages Book & Service team, which owns everything that happens once a customer selects their package: the checkout experience, the behind-the-scenes booking steps, and the post-booking experience. Packages allow travelers to bundle flights, hotels, and rental cars into a single trip (unlocking exclusive discounts they can't get by booking each piece separately) and are among the highest-value bookings on Priceline, so every improvement to checkout conversion has meaningful business impact. Your team's work spans making checkout clear and trustworthy, helping customers recover from booking and payment errors so they complete their trip instead of abandoning it, and improving how customers manage their trip after purchase. Beyond the booking itself, you'll look for opportunities in the post-booking experience to further drive conversion and revenue across the portfolio. Because checkout is a shared platform, you'll drive outcomes largely through influence, partnering closely with our Checkout, Flights, Hotels, Rental Cars, and Customer Care teams. You'll also support the broader Packages & Travel Services portfolio, including in-path travel protection and the Priceline credit card.

In this role, you will get to:
  • Drive Product Strategy & Discovery: Define and own the long-term vision, strategy, and roadmap for your Packages team, translating market trends and customer feedback into actionable opportunities.
  • Execute within the POM: Act as a "daily driver" of the Product Operating Model, balancing the delivery of new customer-facing features with essential technical debt remediation and platform enabler work.
  • Own the Backlog: Lead the prioritization, sequencing, and refinement of the product backlog, partnering closely with engineering and design leads to ensure work is feasible and aligned with desired outcomes.
  • Collaborate Cross-Functionally: Partner with Product Designers, UX Researchers, Marketing, and Engineering teams (specializing in Elixir, Java, and Node.js) to design end-to-end solutions across internal platforms and third-party supplier integrations.
  • Champion Data-Driven Decisions: Leverage big data, real-time analytics, and A/B testing frameworks to validate hypotheses and measure product performance against key OKRs and KPIs.
  • Drive Innovation: Identify opportunities to leverage AI and automation to modernize legacy search and booking processes, improving efficiency and personalization at scale.
Who you are:
  • 3-5 years of product management experience, preferably within ecommerce or travel-related domain.
  • Self-Starter: Packages is a complex product with many moving parts across flights, hotels, rental cars, and shared checkout systems. You thrive in that kind of complexity, digging in on your own to learn how things work, investigating problems end to end, and driving toward solutions without waiting for a clear path to be handed to you.
  • POM Practitioner: Proven experience operating effectively within a Product Operating Model, with a strong grasp of Agile methodologies and cross-functional delivery.
  • Customer Focused: Advocate for the customer. You understand how to design features for different customer segments across web and native app experiences.
  • Analytical Mindset: Highly skilled at using data to drive prioritization, define success metrics, and reduce ambiguity into clear, actionable components.
  • AI Champion: Comfortable integrating AI into both your personal workflows and your product solutions. Always looking for opportunities to leverage AI to help yourself and your team deliver faster for your customers.
  • Exceptional Communicator: Ability to influence stakeholders at all levels, translating complex technical constraints into clear business trade-offs.
  • Values-Driven: An illustrated history of living the Priceline values: Customer, Innovation, Team, Accountability, and Trust.
  • Ethical Leader: You believe that "The Right Results, the Right Way" is a way of life, maintaining unquestionable integrity and ethics in all professional dealings.

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, certain roles may be eligible for an annual bonus and/or equity grant.

The salary range for this position is CAD 100,000-120,000

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