Product Manager

Intello Technologies Inc.; Toronto; On-site; CAD 81,000 - 121,000; Full time

Job summary

A leading technology company in Canada seeks a Product Manager for its Pharmacy Management Systems team. This role involves collaborating with stakeholders, prioritizing product features, and driving innovative solutions to enhance patient care delivery across Canada. Ideal candidates will have a background in business or engineering, with relevant product management experience.

Benefits

Comprehensive total rewards package

Generous company matched pension and share purchase programs

Career growth and learning & development opportunities

Qualifications

• Minimum 2 years' experience as a Product Manager.
• Recognized for work in product management or solutioning.
• Experience delivering solutions and managing customer needs.

Responsibilities

• Responsible for delivering solutions for Retail Pharmacy Management System.
• Work closely with Sr Product Managers for feature prioritization.
• Write clear business requirements and define acceptance criteria.

Skills

Effective communication

Collaboration

Organizational skills

Time management

Problem-solving

Education

Bachelor's degree in Business, engineering, computer sciences or equivalent

Tools

Atlassian Suite (Confluence, JIRA)

Job description

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Jobs by Category: Health

Job Function: Health Solutions

Status: Full Time

Schedule: Regular

Description

Join our team

The Pharmacy Solutions team is a dynamic cross functional team within TELUS Health which manages the leading Pharmacy Management Systems (PMS) across Canada. Our team is made up of highly skilled problem solvers who are responsible for improving health care solutions within the Canadian Pharmacy Technology ecosystem.

We are a diverse Product team with passionate individuals committed to building technology solutions that provide meaningful transformations to evolve how Pharmacy delivers patient care.

We want people that are self-starters and enjoy taking ownership of their work. The main mantra is to always improve and focus on the outcomes - improve the processes; improve the products; drive outcomes for our client.

Here’s the impact you’ll make and what we’ll accomplish together

The Product Manager role is responsible for delivering solutions for our Retail Pharmacy Management System team. You will be more than a Product Manager and will also work with customers and products. This is an excellent role for someone who likes to execute on Product and is looking for exposure to many areas of the business. To support our business and customers, the Product Manager will:

• Work closely with Sr Product Managers to determine feature prioritization
• Create, prioritize, and maintain a well-defined product backlog
• Ensure backlog items are ready for Business Analysts to pick up
• Business Cases and Requirements:
  
  • Write clear, detailed business requirements
  • Define comprehensive acceptance criteria for features
  • Ability to iterate with product designers on user-facing experiences
  • Ensure requirements are captured correctly in user stories
• Researching latest industry trends and driving innovations around those needs
• Drive forward innovative features to benefit customers across Canada
• Communicate features to leadership
• Customer Centric approach
  
  • Working closely with our CE, CSM team and customers to gather their needs, which is essential for product success.
  • Communication with teams on Products assessment
  • Process Planning with groups

Qualifications

What you bring:

• Bachelor's degree in Business, engineering, computer sciences, or equivalent experience
• Minimum 2 years with direct experience as a Product Manager
• Recognized for your work in any combination of product management, or solutioning.
• Excel in a collaborative and cross-functional setting, with an ability to co-create and execute with other business primes; interest in learning from others, and in teaching others
• Experience delivering solutions, can foresee escalations and proactively solve delivery issues
• Excellent organizational, planning and time management skills are necessary - must be able to schedule and manage multiple tasks
• Effective communication, collaboration and understanding users' needs.
• Seasoned in gathering customer needs and requirements and being able to expose them into organized development items

Great-to-haves

• Bilingualism in French and English is preferred
• Pharmacy knowledge, Kroll application experience
• Knowledge of the Atlassian Suite (Confluence, JIRA)

Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.

Salary Range: $81,000-$121,000

Performance Bonus or Sales Incentive Plan: 12%

Actual total compensation will be determined based on factors such as knowledge, skills, performance, experience and location. Additionally, TELUS offers rewarding benefits, which may vary per job function, such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunitiestodevelop your skills
• And much more …

Please note that the compensation shown in the job postingmay be subject to change in 2025.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team memberwill be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

Health

We’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.

We are honoured to be recognized

21,166
Physicians using TELUS Health electronic medical records

140 million+
Health claims processed using TELUS Health solutions

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.