Product Manager

Bonsai; Toronto; Remote; CAD 80,000 - 110,000; Full time

Job summary

A leading service provider for small businesses in Toronto is seeking a Product Manager to enhance its Core Product. The ideal candidate will have at least 3 years of experience and strong communication skills. They will collaborate with engineering and design teams to drive growth and improve customer satisfaction. This position offers remote work options and competitive compensation along with opportunities for professional development.

Benefits

Competitive compensation package

Remote-work option

All-expenses paid team retreats

Qualifications

• At least 3 years of relevant experience in product management.
• Strong communication skills in English.
• Experience collaborating with engineers and designers.

Responsibilities

• Manage the product roadmap for the Core Product.
• Conduct customer research to identify improvement areas.
• Define key success metrics and analyze performance.

Skills

Product Management

Communication Skills

Collaboration

Data-Driven Decision Making

UX Design

Tools

Amplitude

Mixpanel

Google Analytics

Job description

About Bonsai

The way the world works is changing : Small businesses are the backbone of the economy, driving innovation and job creation. Yet, managing administrative tasks can be overwhelming and distract from their core mission.

Bonsai helps thousands of small businesses around the world start, run, and grow their businesses. We take care of a small business's admin work—contracts, proposals, invoices, payments, accounting & taxes, and even banking—so they can focus on the work they love.

We're profitable, growing quickly, and are backed by some of the world's best investors (YC, Matrix Partners, Index Ventures).

About The Role

We are looking for a Product Manager on our Core Product Team who will be responsible for the development and execution of the product roadmap. This includes identifying and prioritizing new features and improvements, working closely with engineering and design to build and launch new features, and collaborating with other teams to drive growth.

Responsibilities

• You will be the Product Manager for Bonsai's Core Product (known as Workflow) which helps our customers with everything from winning new business and delivering projects, through to getting paid.
• You will work closely with the product development team and others to develop an impactful product roadmap that prioritizes new features, experiments and improvements based on customer feedback, market opportunities and business goals.
• You will conduct in-depth customer research and analysis to understand what problems our customers face and identify key areas for improvement.
• You will work closely with engineering and design to bring new solutions into our customers' hands. This will include writing specifications and playing a project coordinator role to ensure a smooth release.
• You will work closely with Product Marketing to help shape public releases and drive the adoption of new features.
• You will define key success metrics for you and your team and analyze the performance of new releases.
• You will conduct A / B tests to optimize funnel metrics.
• You will play an active part in contributing to the overall product vision and strategy of Bonsai and helping discover new avenues for growth.

Requirements

• At least 3 years of relevant experience working on a consumer, SaaS or marketplace product as a Product Manager, ideally in a remote-first company.
• You have top tier communication skills including excellent written and spoken English.
• You have a strong track record of working with software engineers and designers to ship new products and features. Bonus points if you have a computer science or design background or equivalent technical experience.
• You possess good design and UX skills and are passionate about making software intuitive and user friendly.
• You have an excellent eye for detail and hold yourself and others to a high standard.
• You're comfortable with using data to guide your decision making. Bonus points if you have experience using tools such as Amplitude, Mixpanel, Google Analytics, etc.

You\'ll be a great fit if the following qualities apply to you :

• Action oriented : you strive to have an impact every day and can work at a high velocity. You are proactive and know how to get things moving when your team are stuck.
• Team player : you are collaborative and know how to motivate others while working together to achieve an outcome.
• Desire for ownership and impact : you want to make a real impact on the business and always take responsibility for your decisions.
• Organized self-starter : you know how to prioritize your time effectively and get things done.
• Enthusiasm for your craft : you bring passion and energy to your role and are committed to continuous learning and professional development.

Benefits

• Competitive compensation package — we know you will have a large impact on the company and we strive to compensate accordingly.
• Remote-work option (EST time zone).
• All-expenses paid team retreats — our last retreat was in Lisbon.
• A chance to make a real impact on a product that helps small businesses succeed.

Seniority level Mid-Senior level

Employment type Full-time

Job function Product Management

Industries IT Services and IT Consulting