Product Manager

CARFAX Canada; London; Hybrid; CAD 90,000 - 110,000; Full time

Benefits offered by this job

Weekly catered lunches

Flexible work

State-of-the-art head office

Exceptional benefits from day one

Wellness funding

Company matched pension program

Parental leave top-up

Paid volunteer days

More perks

Job summary

CARFAX Canada, located in London, Ontario, is seeking a Product Manager to own the full product lifecycle from ideation to market optimization. You will work cross-functionally with internal stakeholders and customer teams to understand and fulfill product needs.

The role requires leadership, customer focus, and strong analytical skills to shape strategy, roadmaps and go-to-market plans in a hybrid work environment with competitive compensation.

Qualifications

• Bachelor’s degree in Business, Computer Science, Engineering or related field.
• 3+ years as a Product Manager in B2C.
• Experience in software organizations and marketplaces.
• Experience optimizing consumer metrics (acquisition, retention, conversion, engagement).
• Automotive industry experience is a plus.

Responsibilities

• Demonstrate leadership and be a positive contributor.
• Empathize with customers to create customer-centric experiences.
• Research market trends and weigh costs, benefits, and risks to propose strategies.
• Define outcomes using data, metrics, and qualitative insights; guide development teams.
• Collaborate with Technology, Marketing, Data, Sales and Customer Experience teams.
• Align execution with corporate vision and strategy.
• Translate roadmaps into user stories through stakeholder negotiation.
• Support go-to-market deliverables with marketing and sales.

Skills

Leadership

Customer-centric mindset

Analytical & data-driven

Cross-functional collaboration

Negotiation & stakeholder management

Education

Bachelor’s Degree in Business / Computer Science / Engineering

Job description

Key Information

Employment Status: Full Time

Job Type: Hybrid – In office with flexibility to manage your work schedule with up to 8 days per month to work from home.

Location: London, Ontario

Vacancy Type: This position is for an existing vacancy.

Position Summary

As a member of the Product Management Team, the Product Manager will be responsible for the full lifecycle of the product from ideation to market optimization. This individual will collaborate cross-functionally with internal stakeholders across the business and work externally with customers to understand and meet their Product needs.

Position Responsibilities

• Demonstrate leadership skills and be a positive contributor both internally and externally
• Empathize and have compassion for the customer, understand their needs and appreciate their goals in order to create customer-centric experiences
• Understand market trends through research and insights and exercise business acumen by weighting costs, benefits, and risks in order to create proposals
• Create outcomes for customers and inform your decisions with quantitative data, metrics, trends and qualitative analysis. Empower with development team to execute on deliverables
• Collaborate with Technology, Marketing, Data, Sales and Customer Experience Team and enable their success
• Understand our corporate and product vision, values, goals and strategy and align your execution with them
• Negotiate with stakeholders to create roadmaps and translate plans into user requirements through well-written user stories
• Provide marketing, sales and other departments with commercialization efforts with fantastic go-to-market deliverables

Position Requirements

• Bachelor’s Degree in Business, Computer Science, Engineering, or other relevant disciplines
• 3+ years of experience as a Product Manager in B2C
• Experience working in a software organization is considered an assetin launching and managing marketplaces and other consumer products
• Experience in optimization and tracking of consumer metrics (acquisition, retention, conversion, engagement) as well as leads capture and distribution
• Experience working in the automotive industry, or related industries is considered an asset
• Demonstrated, customer-focused mindset
• Analytical & data-driven: proven ability to leverage data to support critical decisions, define what success looks like, and track progress

Compensation

At CARFAX Canada, we believe in fair, transparent, and equitable compensation. This role has an annual salary range of $90,000 - $110,000 CAD.

We recognize that every team member brings unique skills and experience. Compensation for this role will reflect your skills, experience, and career progression - whether you are developing and growing in your role or bringing extensive expertise to the team.

Perks & Benefits

• Weekly, free catered lunches at the office
• Flexible work that allows us to prioritize work-life balance
• A state-of-the-art collaborative environment at our head office at 100 Kellogg Lane, London Ontario
• Exceptional benefits that take effect day one of employment
• Flexible employee wellness funding,
• Company matched pension program
• Parental leave top-up benefits
• Paid volunteer days
• The list goes on!

Questions about compensation and the many perks and benefits of working at CARFAX? Ask us during the process - we can’t wait to hear from you!

Please note, some benefits may be subject to eligibility for employees.

Equal Opportunity Employer

CARFAX Canada is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.

We’re committed to providing accommodations by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email [e-mail].

About Us

CARFAX Canada, a part of Mobility Global (NYSE: MBGL), is Canada’s definitive source of automotive information, delivering vehicle history, valuation and service solutions. Drawing on billions of data records from thousands of sources, its products enable used vehicle buyers, sellers and vehicle service providers to make informed decisions. CARFAX Canada is dedicated to transparency and is trusted to provide vehicle history, valuation and service information to dealerships, vehicle manufacturers, consumers, service shops, major auctions, governments, insurance providers and police agencies.

CARFAX’s Canadian headquarters in London, Ontario is consistently recognized as a top employer and business.

Find out more at www.carfax.ca and connect with us on Instagram, Facebook and LinkedIn.

Our values serve as the foundation of our culture by helping inform the actions and behaviours that make us successful. We strive to integrate these values into how we collaborate, navigate challenges, and make decisions daily.

Objective – Guided by facts, driven by results.

Transparent – Clarity through open and honest communication.

Customer advocate – Putting the customer at the center of everything we do.

Solutions oriented – Turning challenges into opportunities.

Integrity – Where honesty meets action.