Product Designer - Global Design System

Manulife Insurance Malaysia; Toronto; Hybrid; CAD 86,000 - 156,000; Full time

Job summary

A leading insurance provider seeks a Product Designer for its Global Design System team in Toronto. The successful candidate will enhance design uniformity across platforms while fostering collaboration among regional teams. This role demands extensive experience in enterprise design systems and strong technical skills to meet diverse challenges.

Benefits

Health and dental benefits

Flexible work environment

Employee assistance programs

Retirement savings plans

Paid time off program

Qualifications

• 5+ years of experience in design, particularly enterprise design.
• Proven track record with enterprise-wide design systems.
• Expert level proficiency in design tools and frameworks.

Responsibilities

• Maintain design system library using a tokens-based approach.
• Ensure design system is integrated into workflows.
• Optimize designs for multi-lingual and multi-regulatory challenges.

Skills

Deep expertise in design tokens

UI/UX best practices

Accessibility (WCAG)

Design operations

Enterprise design systems

Education

Experience or training in design at a post-secondary, college or technical institution

Tools

Figma

Storybook

React

AEM

Job description

Product Designer - Global Design System page is loaded

Product Designer - Global Design System

Apply locations Toronto, Ontario time type Full time posted on Posted 2 Days Ago time left to apply End Date: July 4, 2025 (8 days left to apply) job requisition id JR25060983

The Opportunity

As Product Designer of the Common Design System at Manulife, you will play a key role in a Global Design System team responsible for scaling and maintaining the enterprise-wide design library that serves multiple business units across Canada, Asia, and the US. This system will enable consistency, efficiency, accessibility, and innovation across Manulife’s public, secure, and mobile digital experiences. You will partner closely with design, engineering, and product teams across regions to define the visual language, interaction patterns, and usability guidelines that ensure a seamless, high-quality experience for millions of users.

This role requires a deep expertise in design tokens, enterprise design systems, templating for CMS like AEM, accessibility, and design operations. You will align with the human centered design team, other business segments, the visual and interaction standards, design governance and advocate for driving system adoption and enabling teams to work more efficiently and creatively. The ideal candidate has successfully worked on enterprise-wide design systems and understands the organizational, technical and cultural complexities of embedding a design system into the fabric of a global enterprise.

Position Responsibilities:

UX/UI Global Design System,

• Design System Library Maintainer; use a tokens-based approach to build components, patterns, templates in a scalable, enterprise-grade design system that supports Manulife’s digital transformation across all regions, advocating for design excellence, accessibility, and usability.
• Align to the visual language, interaction patterns, and documentation/usage guidelines that ensure a high-quality experience.
• Partner with design leads, other segment-based product designers, and engineering teams to align the requirements for components and patterns for the system

Governance, Adoption & Enablement

• Work with the team to uphold governance, contribution, and adoption models of the design library over time.
• Ensure the design system is embedded into product design workflows across global teams.
• Follow design principles, usage guidelines, and best practices to ensure consistency and scalability.
• Optimize for multi-lingual, multi-cultural, and multi-regulatory challenges, ensuring designs can be localized and adapted without breaking system integrity.

Cross-Functional Collaboration

• Serve as a design system advocate
• Work with regional design leads to ensure the system meets regional needs while maintaining overall consistency.
• Collaborate with regional designers and ensure a smooth integration into their digital workflows.
• Build and nurture a global design system community, educating teams on best practices and fostering a culture of design system ownership.

Technical & Operational Execution

• Expert of design tooling, writing documentation and workflows, ensuring seamless integration enterprise platforms (Figma, Storybook, React, AEM, etc).
• Work closely with engineering leadership to ensure design-to-code consistency, accessibility compliance (WCAG), and performance optimization.
• Identify and manage external partnerships and vendors as needed to support system library expansion.
• Facilitate design reviews, audits, and contribution models, ensuring high-quality system evolution and usage.
• Support community engagement initiatives to drive system adoption across Manulife’s digital teams.
  

Required Qualifications:

• 5+ years of experience in design, design systems, or enterprise product design, preferably within a global enterprise or multi-jurisdictional organization.
• Experience or training in design at a post-secondary, college or technical institution.
• Proven track record of working on an enterprise-wide design system within large, global organization.
• Deep expertise in UI/UX best practices, accessibility (WCAG), design systems, and design-to-development collaboration.
• Expert level proficiency in enterprise design tools and frameworks (Figma, Storybook, Web React, AEM, etc.).
• Experience navigating multi-lingual, multi-cultural, and regulatory complexities in global design and content.

Preferred Qualifications:

• Familiarity with Agile, Lean UX, and enterprise digital delivery models.
• Experience with governance models, adoption strategies, and design system operations.
• Experience working in complex matrixed organizations with multiple business units and partners.

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

#LI-WAM

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail] .

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$86,250.00 CAD - $155,250.00 CAD

If you are applying for this role outside of the primary location, please contact [e-mail] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [e-mail] for more information about U.S.-specific paid time off provisions.

About Us

We're Manulife. And we’re on a mission to make decisions easier and lives better.

Better is what drives us.It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives.It’s the reason we’re dedicated to investing in digital innovation and accelerating a sustainable and economically inclusive future.

Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go.

We’re proud of our accomplishments and recognitions. Recent awards include:

2024 Gallup Exceptional Workplace Award Winner

Manulife Named one of Forbes World’s Best Employers 2023

Best Companies to Work for in Asia 2023

We’ve been recognized as one of Canada’s Top 100 Employers (2024)

Manulife included in Bloomberg’s 2023 Gender-Equality Index

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Our ambition is to be the most digital, customer-centric global company in our industry. Learn more at https://www.manulife.com/ .