Product Coordinator - Travel

CAA Club Group; Vaughan; On-site; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Wellness program

Education reimbursement

Travel discounts

Performance rewards

Defined contribution plan

Job summary

The CAA Club Group is seeking an organized travel product administrative associate to join our team in Ontario. You will provide day-to-day administrative and coordination support to the Travel Product and Extraordinary Explorations teams, helping ensure efficient operations and accurate travel information.

Ideal candidates have a post-secondary degree or diploma (Travel and Tourism preferred), at least 1 year in travel sales or admin, and a willingness to complete TICO certification.

Qualifications

• Post Secondary Degree or Diploma, Travel and Tourism preferred or equivalent combination of education and experience.
• Minimum 1 year experience in a travel industry sales, product or administrative role.
• TICO certified or willing to complete.
• Understanding of the leisure travel industry.
• Experience with file administration.
• Experience with PowerPoint.

Responsibilities

• Provide day-to-day administrative and coordination support to the Travel Product and Extraordinary Explorations teams, helping ensure efficient and organized operations.
• Coordinate supplier updates, training materials, contracts, reports, tour documentation and other resources that support travel sales.
• Create, maintain and regularly update travel product information, tools and resources across internal platforms.
• Review and distribute timely supplier, partner and industry updates to keep internal teams informed and equipped to deliver exceptional Member service.
• Maintain Travel Product calendars, ensuring training sessions, supplier events and marketing activities are accurately recorded and communicated.
• Support the planning and successful execution of online and in-person consumer sales events, trade shows and other promotional activities.

Skills

Travel industry knowledge

Administrative coordination

Education

Post-secondary degree or diploma (Travel & Tourism preferred)

Tools

PowerPoint

Job description

About Us

At CAA Club Group, we are passionate about keeping our Memberssafe - whether they are on the road, at home, or travelling abroad.As atrusted Member-based organization, we provide products and services that are essential to Members’ safety and peace of mind. With over 2.6 million Members across Ontario and Manitoba, we advocate on issues such road safety and infrastructure, the environment, seniors’ mobility, and consumer protection. Associates share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for our Members. CAA Club Group is a member of the CAA Club Group of Companies.

About Us

At CAA Club Group, we are passionate about keeping our Memberssafe - whether they are on the road, at home, or travelling abroad.As atrusted Member-based organization, we provide products and services that are essential to Members’ safety and peace of mind. With over 2.6 million Members across Ontario and Manitoba, we advocate on issues such road safety and infrastructure, the environment, seniors’ mobility, and consumer protection. Associates share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for our Members. CAA Club Group is a member of the CAA Club Group of Companies.

Who We Are

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion! At CCG, we are committed to delivering an exceptional Associate experience. We offer:

• Work-life harmony with access to an award-winning holistic wellness program,
• Continuous learning through our robust corporate curriculum and education reimbursement program,
• Incredible rewards, travel incentives, and product and service discounts,
• Pay-for-performance and best-in-class recognition programs, and
• Competitive benefits that include a defined contribution plan, personal spending account, and so much more.

Join our growing team where everyone belongs!

Position Details

What You Will Do

• Provide day-to-day administrative and coordination support to the Travel Product and Extraordinary Explorations teams, helping ensure efficient and organized operations.
• Coordinate supplier updates, training materials, contracts, reports, tour documentation and other resources that support travel sales.
• Create, maintain and regularly update travel product information, tools and resources across CAA’s internal communication platforms and intranet.
• Review and distribute timely supplier, partner and industry updates to keep internal teams informed and equipped to deliver exceptional Member service.
• Maintain Travel Product calendars, ensuring training sessions, supplier events and marketing activities are accurately recorded and communicated.
• Support the planning and successful execution of online and in-person consumer sales events, trade shows and other promotional activities.
• Provide administrative support for the development and operation of CAA proprietary tours, group travel programs and related business activities.
• Coordinate operational activities such as sales‑lead distribution, email triage, forms administration, booking‑system data entry and the allocation of CAA Dollars.

Who You Are

• Post Secondary Degree or Diploma, Travel and Tourism preferred or equivalent combination of education and experience
• Minimum 1 year experience in a travel industry sales, product or administrative role
• TICO certified or willing to complete
• Understanding of the leisure travel industry
• Experience with file administration
• Experience with PowerPoint

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.