Product Advisor - Saskatoon Motor Products

AutoCanada; Saskatoon; On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive Compensation and Benefits

Employee Vehicle Purchase & Service

Employee Assistance Programs

Paid holiday

Professional development

RRSP matching

Two days off per week

CEPP plan

Ongoing training and mentorship

Fast-paced culture

Job summary

Saskatoon Motor Products, part of AutoCanada, is seeking an Automotive Product Advisor in Saskatoon, SK. The role guides customers through vehicle selection, financing options, and purchase terms to ensure an exceptional buying experience.

Ideal candidates have at least 3 years in a customer-facing role, strong communication, and a drive to build relationships. Training is provided with opportunities for growth within AutoCanada's nationwide network.

Qualifications

• 3+ years of customer-facing experience required.
• High school diploma or equivalent required; bachelor’s degree preferred.
• Excellent verbal and written communication skills; ability to build relationships and close deals.

Responsibilities

• Greet and assist showroom customers professionally to ensure satisfaction.
• Explain products, financing options, and purchase processes as a subject matter expert.
• Build rapport with customers and follow up to drive repeat and referral business.
• Maintain an up-to-date customer database for ongoing sales opportunities.
• Present vehicles through test drives and demonstrations, adhering to dealership policies.
• Follow up with clients to ensure completion of purchases and customer satisfaction.

Skills

Customer-facing experience

Communication skills

Negotiation

Relationship building

Education

High school diploma or equivalent

Bachelor’s degree preferred

Job description

Join the ride!

Position : Product Advisor

Dealership: Saskatoon Motor Products

Location: Saskatoon, SK

Classification: Full Time, Onsite - Immediate Hire

Join a Winning Team at Saskatoon Motor Products! Saskatoon Motor Products is Canada’s #1 GM Certified Pre-Owned volume dealership and we're just getting started. As part of AutoCanada, the country’s largest Canadian-owned and publicly traded automotive dealer group, we offer the stability, innovation, and career growth opportunities of a national organization while maintaining a supportive, local team environment.

At SMP, we believe in growing talent from within. Every one of our managers started in an entry-level role, and we’re committed to helping our team members reach their full potential. We prefer to train our salespeople from the ground up, so no prior industry experience is required just the right attitude and a drive to succeed.

If you're looking to launch or advance your career in a dynamic, supportive environment, SMP is the place to be. Come build your future with us!

Your area of focus.

The Automotive Product Advisor interacts with customers online, over the phone and in-person to guide them through the vehicle purchase process. With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations all while focusing on providing an exceptional experience. Our ideal candidate has at least 3 years of customer-facing experience, a “hunter” mentality with the ability to stay self-focused, and an impressive track record of building relationships to retain customers.

What drives your day-to-day?

• Greet and assist customers entering the showroom floor, presenting a professional environment that supports automotive sales while ensuring customer satisfaction
• Answer questions about new cars, used cars, vehicle performance, applications processes and financing for the clientele acting as a ‘subject matter expert’
• Employ strong communication and interpersonal skills to build rapport when assisting potential customers with their vehicle selection and finalizing their payment terms
• Maintain an up-to-date customer database to drive current and future automotive sales for the dealership
• Present used and new cars through test drives, demonstrations, and dealership walk-throughs
• Leverage negotiation skills without compromising customer satisfaction to carry out the sales process following dealership standards and policies
• Send emails and make calls to prospective buyers in an effort to ensure that your daily calendar has the necessary amount of customer appointments to guarantee that productivity goals are being met
• Follow up with previously sold clients to earn repeat and referral business while maintaining the highest customer satisfaction standards possible, striving for perfection with each transaction
• Stay current on required dealer group and manufacturer training
• Other duties as assigned by store leadership

What Are The Must-haves…

• Must be 18 years of age or older to meet insurance requirements for operating a motor vehicle
• Possession of authorized documentation required to gain employment, in addition to having a current, Valid CA-issued Driver’s Licence for the province in which you are working and acceptable Driver’s Abstract
• Must submit to and adequately pass a pre-employment background and MVR screen prior to employment
• Open availability to work days, evenings, weekends, and some holidays knowing that employees are required to stay until the customer’s purchase is complete and their satisfaction ensured
• High school diploma or equivalent required, bachelor’s degree preferred
• 3+ years of experience in a customer-facing role required with experience in retail, sales, marketing, and customer service being preferred
• Ability to meet the physical demands of the position, which includes: standing, sitting, walking, bending, crouching, reaching, lifting, etc.
• Excellent verbal and written communication skills with the ability to construct emails and messages in a professional and inviting manner
• Has the competitive spirit, drive, outgoing personality, consistency, and resilience to meet monthly sales objectives while following a daily work plan
• A valid FCAA license

The Perks

• Competitive Compensation and Benefits Package
• Employee Vehicle Purchase & Service Plans
• Employee and Family Assistance Programs
• Paid holiday and flex time for full time AutoCanada employees
• Company-wide appreciation events and contests throughout the calendar year
• Professional development and the opportunity to grow your career
• RRSP matching program to support your long-term financial goals
• Two days off per week, including shorter Thursday shifts so you can enjoy work-life balance
• A competitive CEPP plan that rewards top performers based on volume
• Ongoing training and mentorship to help you grow your skills and career
• A fast-pace, people-focused culture where no two days are the same

And those are just the basics. We strive every day to create a workplace culture that embraces diversity and inclusivity, ensures fairness and equal opportunities, and fosters a sense of belonging for all Team Members. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full potential.

Can you picture yourself here already?

We hope so. It’s equally as important that you choose us as we choose you. Take a sneak peek at what we think makes this one of the best workplaces around.

Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.

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