Product Administrator (Calgary South)

Trail Appliances AB/SK; Calgary; On-site; CAD 42,000 - 66,000; Full time

Benefits offered by this job

Health & dental benefits

Personal care days

Statutory holidays off

Employee & family assistance program

Staff incentives and rewards

Employee discounts

Job summary

Trail Appliances AB/SK is seeking a Product Administrator to support product data accuracy and pricing coordination, collaborating across teams to ensure clear communication and efficient operations.

The role focuses on product data management, purchasing processes, and pricing activities with strong attention to detail, analytics, and confidentiality in a fast-paced setting.

Qualifications

• Proven administrative experience in a fast-paced, detail-oriented environment.
• Strong proficiency with Microsoft Office (Excel, Word, Outlook) and the ability to learn enterprise systems quickly.
• Excellent organizational and time management skills with a high level of accuracy and attention to detail.
• Strong written and verbal communication skills, with the ability to work both independently and collaboratively.
• Comfort working with numbers, pricing, and sensitive product or business data, maintaining professionalism and confidentiality.

Responsibilities

• Collaborate with ownership and cross-functional teams to improve workflows, support business initiatives, and enhance customer and sales outcomes.
• Support the Product Manager through reporting, data entry, document management, and assistance with product lifecycle and purchasing activities.
• Coordinate and support sales events and promotions by preparing offer sheets, pricing documentation, communications, and sales updates.
• Maintain accurate product, pricing, and sales order classification data within business systems to support purchasing, billing, and retail execution.
• Research, maintain, and update product specifications, documentation, and competitive information to ensure accuracy and consistency across platforms.

Skills

Administrative experience

MS Office proficiency

Organizational skills

Communication skills

Data handling & confidentiality

Tools

Microsoft Office Suite

Job description

Who we are:

At Trail Appliances, we are committed to providing our customers with unparalleled customer service, competitive pricing, and expert advice. We pride ourselves on our strong family values and collaborative work culture that values respect, integrity, diversity, passion, and laughter. These values have helped us build a reputation as an industry leader.

The position:

Reporting to the Product Manager, the Product Administrator plays a key role in supporting the accuracy, coordination, and flow of product information that enables teams to deliver exceptional service to our customers. This position supports product data management, sales initiatives, and purchasing and billing processes while working closely with cross-functional teams to ensure product and pricing details are accurate and well-communicated. Through strong organization, attention to detail, and collaboration, the Product Administrator helps drive efficient operations and contributes to a positive, values-driven workplace focused on supporting both our customers and our teams.

What we offer:

We offer excellent training, competitive benefits, and the support you need to succeed, including mentorship and ongoing growth opportunities.

• Health & dental benefits
• Personal care days
• Statutory holidays off
• Employee & family assistance program
• Staff incentives and rewards
• Employee discounts

What you'll be doing:

• Collaborate with ownership and cross-functional teams to improve workflows, support business initiatives, and enhance customer and sales outcomes
• Support the Product Manager through reporting, data entry, document management, and assistance with product lifecycle and purchasing activities
• Coordinate and support sales events and promotions by preparing offer sheets, pricing documentation, communications, and sales updates
• Maintain accurate product, pricing, and sales order classification data within business systems to support purchasing, billing, and retail execution
• Research, maintain, and update product specifications, documentation, and competitive information to ensure accuracy and consistency across platforms

What you need to be successful:

• Proven administrative experience in a fast-paced, detail-oriented environment
• Strong proficiency with Microsoft Office (Excel, Word, Outlook) and the ability to learn enterprise systems quickly
• Excellent organizational and time management skills with a high level of accuracy and attention to detail
• Strong written and verbal communication skills, with the ability to work both independently and collaboratively
• Comfort working with numbers, pricing, and sensitive product or business data, maintaining professionalism and confidentiality

Availability:

This is full-time position and will require you to be available:

• Monday to Friday from 8:00am to 4:30pm or 7:00am to 3:30pm
• There are evening training requirements approximately once or twice per quarter

What to expect from us:

• Application review: Once you apply, our team will review your application and let you know whether you will be moving forward.
• One-way video interview: If selected, you'll be invited to complete a short one-way video interview at your convenience.
• In-person interview: Successful candidates will be invited to a second interview with our team.
• Final decision: We'll make a final decision and give you a call to let you know the outcome

We value diverse perspectives and are committed to creating an inclusive workplace.