Produce Utility Clerk — Customer-Centric Stock and Display

Calgary Co-op; Calgary; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Extended health benefits for full-time

Extended health benefits for part-time

Paid vacations

5% employee discount (cashback)

Recognition program

Social committee events

Employee & family assistance plan

Training and development programs

Job summary

Calgary Co-op is seeking a Produce Utility Clerk to maintain safe, efficient operations in the Produce department while upholding company policies. The role reports to the Produce Supervisor/Manager and emphasizes customer service and teamwork.

Responsibilities include culling, stocking, displays, price integrity, inventory, ordering, receiving, and adherence to health and safety regulations. Fluency in English and Grade 9+ education are required.

Qualifications

• Grade 9 or acceptable combination of education and experience.
• Related retail experience, including the provision of customer service.

Responsibilities

• Provides customer service and maintains positive customer relations through the proper handling of customer questions, comments, request and complaints. Effectively works in a diverse team environment in a proficient and friendly manner.
• Performs all aspects of the Produce Utility function including but not limited to culling, stocking, displays and facing in an efficient and organized manner. Ensures display presentation and stock levels are maintained.
• Handles merchandise ensuring quality, minimizing damages and markdowns. Provides substitutions and ensures price integrity including price changes.
• Performs general cleanup duties such as cleaning spills and display fixtures to ensure neat and organized department. Responsible for keeping the sales floor and back stock area clean from cardboard and debris, as well as disposal of garbage.
• Performs duties following established Occupational Health & Safety, Food Safety, and Environmental regulations and policies to ensure the health and safety of all staff and customers.
• Ensures the proper care, use and maintenance of equipment and tools. Reports repair requirements to the Produce Supervisor, Produce or Duty Manager.
• Responsible for all aspects of ordering merchandise and supplies.
• Responsible for all aspects of receiving including reviewing / verifying invoices, returns, transfers, claims and proper storage of products.
• Assists in organizing and conducting inventory.

Skills

Customer service

Fluent English

Teamwork

Education

Grade 9 or equivalent education/experience

Job description

Calgary Co-op is seeking a Produce Utility Clerk to maintain safe, efficient operations in the Produce department while upholding company policies. The role reports to the Produce Supervisor/Manager and emphasizes customer service and teamwork.

Responsibilities include culling, stocking, displays, price integrity, inventory, ordering, receiving, and adherence to health and safety regulations. Fluency in English and Grade 9+ education are required.