Produce Manager - Grocery Store

Food World Supermarket; Mississauga; On-site; CAD 70,000 - 90,000; Full time

Job summary

Food World Supermarket in Mississauga is seeking an experienced Produce Manager to lead our produce department, ensuring quality, freshness and attractive displays. You will oversee inventory, pricing, merchandising and staff scheduling while delivering exceptional customer service.

Applicants should have 5 years in a produce department and 3 years in a management role, with strong leadership, communication and organizational skills and the ability to work in a fast-paced environment with

Qualifications

• 5 years experience in produce department in a large format retail environment.
• 3 years in a manager role.
• Post-secondary education or experience in merchandising/business management is an asset.
• Knowledge of product varieties in produce (apples, melons, squashes, etc.).
• Excellent verbal and written communication, interpersonal and problem-solving skills.

Responsibilities

• Source, evaluate and negotiate produce requirements for pricing, quality and delivery terms.
• Manage department inventory, in-stock position, pricing integrity, merchandising, labor and other operational processes.
• Train and supervise new department employees.
• Schedule personnel to meet department needs based on volume.
• Record markups/markdowns, in-store usage, voids and spoilage per policies.
• Respond to customer inquiries about merchandise selection and prices.
• Keep refrigerated cases and displays stocked and faced to maximize sales and freshness.
• Maintain high sanitation and cleanliness in the department.

Skills

Customer service

Leadership

Communication

Problem solving

Education

Post-secondary education

Tools

Store systems

Job description

At Food World Plus, our mission is to be a trusted destination for multi-ethnic groceries by providing a taste of home through authentic products, responsible sourcing, and a customer- focused approach that celebrates cultural diversity.

We are looking for an experienced Produce Manager to join our growing team who is resourceful, detail-oriented, self-motivated leader eager to contribute to a culture that is all-inclusive, innovative, and focused on quality improvement.

If you are passionate about food, have strong customer skills and want to make a fresh start, then join Food World. You'll enjoy working in our clean and bright stores. We provide a friendly work environment, competitive wages, on the job training and opportunity for advancement.

Key Responsibilities:

• Source, evaluate and negotiate produce requirements to secure optimal pricing, quality and delivery terms.
• Responsible for managing department inventory, in-stock position, pricing integrity, merchandising, labor and other operational processes to company standards.
• Ensure each new department employee receive proper training and supervision.
• Effectively manage employees by efficiently scheduling personnel to meet the needs of the department based on business volume and workloads.
• Accurately record mark ups and mark downs, in-store use of merchandise, voids, refunds and bad merchandise/ spoilage write- offs in accordance with company policies.
• Responds to customer inquiries, providing information concerning merchandise selection and prices.
• Keep refrigerated cases and display shelves properly stocked and always faced according to product movement, tag allocation and department standards to ensure maximum sales, quality and freshness.
• Maintains the highest levels of department sanitation and cleanliness.

Job Requirements:

• 5 years experience working in a produce department in a large format retail food environment and 3 years as a manager role.
• Post-secondary education and / or experience in merchandising and / or business management is considered an asset.
• Fully knowledgeable with all products carried in the department, including differences between the many varieties and types of products in each produce family (e.g., apples, melons, squashes, etc.).
• Excellent verbal and written communication, interpersonal and problem-solving skills.
• Exceptional customer service skills with a talent for building customer loyalty.
• Strong motivational, leadership skills & organizational abilities - able to manage multiple priorities.
• Ability to work in a fast-paced environment.
• Knowledge of store system skills is an asset.
• Able to operate in changing temperatures on a regular basis.
• Able to walk & stand for extended periods of time.
• Need be able to work flexible shifts including early mornings, evenings, weekends and holidays.

Food World Supermarket uses Workwolf’s AI-enabled tools to sort and screen applications based on job-related criteria. All hiring decisions involve human review.